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Ricoh SP 4510SF User Guide - Page 178

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10. Troubleshooting Message Causes Solutions "Put original back, check it and press the Start key." Original jammed during Memory Transmission. Press [Exit], and then send the documents again. "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains fax destinations, e-mail destinations, and/or folder destinations, either of which are incompatible with the specified transmission method. In the message that appears at each transmission, press [Select]. "Some page(s) are almost blank. To cancel press the Stop key." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You tried to delete a document for which you do not have permission to delete. To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide . "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operation is not possible while this message is displayed. "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide . the selected function. "The destination cannot be selected because its encryption certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . 176

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
Saving Paper	11
Converting Documents to Electronic Formats Easily	12
Registering Destinations	13
Operating the Machine More Effectively	14
Customizing the [Home] Screen	15
Making Copies Using Various Functions	16
Printing Data Using Various Functions	17
Utilizing Stored Documents	18
Sending and Receiving Faxes without Paper	19
Sending and Receiving Faxes via the Internet	21
Using the Facsimile and the Scanner in a Network Environment	23
Preventing Information Leakage (Security Functions)	24
Monitoring and Setting the Machine Using a Computer	25
Preventing Unauthorized Copying	26
2. Getting Started	27
Guide to Names and Functions of Components	27
Guide to Components	27
Guide to Functions of the Machine's Options	32
Guide to Functions of the Machine's External Options	32
Guide to the Names and Functions of the Machine's Control Panel	33
Changing the Display Language	36
How to Use the [Home] Screen	37
Adding Icons to the [Home] Screen	38
Adding icons to the [Home] screen using Web Image Monitor	39
Adding icons to the [Home] screen using the User Tools	39
Registering Functions in a Program	43
Example of Programs	45
Turning On/Off the Power	48
Turning On the Main Power	48
Turning Off the Main Power	48
When the Authentication Screen Is Displayed	50
User Code Authentication Using the Control Panel	50
Logging In Using the Control Panel	50
Logging Out Using the Control Panel	51
Placing Originals	52
Placing Originals on the Exposure Glass	52
Placing Originals in the Auto Document Feeder	52
3. Copy	55
Basic Procedure	55
Reducing or Enlarging Originals	57
Preset Reduce/Enlarge	57
Zoom	58
Auto Reduce/Enlarge	59
Duplex Copying	61
Specifying the Original and Copy Orientation	63
Combined Copying	65
One-Sided Combine	66
Two-Sided Combine	67
Copying onto Custom Size Paper from the Bypass Tray	70
Copying onto Envelopes	71
Sort	73
Changing the Number of Sets	73
Storing Data in the Document Server	75
4. Fax	77
Basic Procedure for Transmissions (Memory Transmission)	77
Sending Originals Using the Exposure Glass (Memory Transmission)	78
Registering a Fax Destination	79
Deleting a Fax Destination	80
Transmitting while Checking Connection to Destination (Immediate Transmission)	82
Sending Originals Using the Exposure Glass (Immediate Transmission)	83
Canceling a Transmission	84
Canceling a Transmission Before the Original Is Scanned	84
Canceling a Transmission While the Original Is Being Scanned	84
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)	85
Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)	85
Sending at a Specific Time (Send Later)	87
Storing a Document	88
Sending Stored Documents	89
Printing the Journal Manually	91
5. Print	93
Quick Install for USB	93
Quick Install for Network	94
Displaying the Printer Driver Properties	95
Standard Printing	96
When Using the PCL 6 Printer Driver	96
Locked Print	97
Sending a Locked Print File	97
Printing a Locked Print File Using the Control Panel	97
Hold Print	99
Sending a Hold Print File	99
Printing a Hold Print File Using the Control Panel	99
Stored Print	101
Sending a Stored Print File	101
Printing a Stored Print File Using the Control Panel	102
6. Scan	105
Basic Procedure for Using Scan to Folder	105
Using Scan to Folder in the Windows Environment	106
Step 1: Confirming the user name and computer name	106
Step 2: Creating a shared folder on a computer running Microsoft Windows	106
Step 3: Specifying access privileges for the created shared folder	107
Registering an SMB Folder	108
Locating the SMB folder manually	110
Locating the SMB folder using Browse Network	110
Deleting an SMB Registered Folder	111
Entering a Destination Path Manually	112
Basic Procedure for Sending Scan Files by E-mail	113
Registering an E-mail Destination	114
Deleting an E-mail Destination	115
Entering an E-mail Address Manually	116
Basic Procedure for Storing Scan Files	117
Checking Stored Files Selected from the List	118
Specifying Send Settings	119
Specifying a File Type	120
7. Document Server	121
Storing Data	121
Printing Stored Documents	123
8. Web Image Monitor	125
Displaying Top Page	125
Viewing Received Fax Documents Using Web Image Monitor	127
9. Adding Paper and Toner	129
Loading Paper into Paper Trays	129
Loading Paper into the Bypass Tray	133
Printing from the Bypass Tray Using the Printer Function	135
Specifying regular sizes using the control panel	135
Specifying a custom size paper using the control panel	136
Specifying thick paper or OHP transparencies for paper type using the control panel	137
Loading Orientation-fixed Paper or Two-sided Paper	139
Recommended Paper Sizes and Types	142
Thick Paper	147
Envelopes	148
Adding Toner	151
Sending Faxes or Scanned Documents When Toner Has Run Out	153
Disposing of Used Toner	153
10. Troubleshooting	155
Indicators	155
When an Indicator for the [Check Status] Key Is Lit	156
Panel Tone	158
When You Have Problems Operating the Machine	159
When Messages Are Displayed on the Control Panel	166
Messages Displayed When Using the Copy/Document Server Function	166
When the memory becomes full while using the copy/document server function	168
Messages Displayed When Using the Facsimile Function	169
When the memory becomes full while using the facsimile function	182
Messages Displayed When Using the Printer Function	182
Status messages	183
Messages displayed on the control panel when using the printer function	183
Other messages	188
Messages Displayed When Using the Scanner Function	196
When Messages Are Displayed on Your Computer Screen	211
Messages Displayed When Using the Scanner Function	211
11. Appendix	217
Trademarks	217

Match case Limit results 1 per page

Message

Causes

Solutions

"Put original back, check it

and press the Start key."

Original jammed during

Memory Transmission.

Press [Exit], and then send the

documents again.

"Some invalid destination(s)

contained. Do you want to

select only valid

destination(s)?"

The specified group contains

fax destinations, e-mail

destinations, and/or folder

destinations, either of which

are incompatible with the

specified transmission

method.

In the message that appears at each

transmission, press [Select].

"Some page(s) are almost

blank. To cancel press the

Stop key."

The first page of the

document is almost blank.

The original's blank side might have

been scanned. Be sure to place your

originals correctly. For details about

determining the cause of blank pages,

see "Detecting Blank Pages", Fax

"The selected file(s)

contained file(s) without

access privileges. Only

file(s) with access privileges

will be deleted."

You tried to delete a

document for which you do

not have permission to

delete.

To check your access permission for

stored documents, or to delete a

document you do not have permission

to delete, see Security Guide

"Updating the destination

list... Please wait. Specified

destination(s) or sender's

name has been cleared."

The destination list is being

updated from the network

using Web Image Monitor.

Wait until the message disappears. Do

not turn off the main power switch

while this message is displayed.

Depending on the number of

destinations to be updated, there may

be some delay before you can resume

operation. Operation is not possible

while this message is displayed.

"You do not have the

privileges to use this

function."

The logged in user name

does not have permission for

the selected function.

For details about how to set

permissions, see Security Guide

"The destination cannot be

selected because its

encryption certificate is not

currently valid."

The user certificate

(destination certificate) has

expired.

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see Security

Guide

10. Troubleshooting

176