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Samsung CLP-365W User Guide - Page 180

Loose toner, Character voids, Horizontal stripes, Condition, Suggested Solutions

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Page 180 highlights

Printing quality problems Condition Loose toner Suggested Solutions • Clean the inside of the machine (see "Cleaning the machine" on page 55). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 53). If the problem persists, the machine may require repair. Contact a service representative. Character voids A Horizontal stripes Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. If horizontally aligned black streaks or smears appear: • The imaging unit may be installed improperly. Remove the imaging unit and reinsert it. • The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53). If the problem persists, the machine may require repairing. Contact a service representative. 5. Troubleshooting 180

Section	Page
Basic	1
1. Introduction	3
Key benefits	4
Features by models	6
Useful to know	9
About this user’s guide	10
Safety information	11
Machine overview	17
Control panel overview	20
Turning on the machine	22
Installing the driver locally	23
Reinstalling the driver	25
2. Learning the Basic Usage	26
Printing a demo page	27
Media and tray	28
Basic printing	35
3. Maintenance	40
Ordering supplies and accessories	41
Available supplies	42
Available maintenance parts	44
Storing the toner cartridge	45
Redistributing toner	47
Replacing the toner cartridge	49
Replacing the waste toner container	51
Replacing the imaging unit	53
Cleaning the machine	55
Tips for moving & storing your machine	57
4. Troubleshooting	58
Tips for avoiding paper jams	59
Clearing paper jams	60
Understanding the status LED	64
5. Appendix	67
Specifications	68
Regulatory information	77
Copyright	87
Advanced	88
1. Software installation	90
Installation for Mac	91
Reinstallation for Mac	92
Installation for Linux	93
Reinstallation for Linux	94
2. Using a network- connected machine	95
Useful network programs	96
Wired network setup	97
Installing driver over the network	100
IPv6 configuration	106
Wireless network setup	109
Samsung MobilePrint	133
Google Cloud Print	134
3. Special features	136
Altitude adjustment	137
Changing the default print settings	138
Setting your machine as a default machine	139
Using advanced print features	140
Mac printing	147
Linux printing	149
4. Useful management tools	151
Easy Capture Manager	152
Samsung Easy Color Manager	153
Samsung AnyWeb Print	154
Easy Eco Driver	155
Using SyncThru™ Web Service	156
Using Samsung Easy Printer Manager	159
Using Samsung Printer Status	162
Using the Linux Unified Driver Configurator	164
5. Troubleshooting	167
Paper feeding problems	168
Power and cable connecting problems	169
Printing problems	170
Printing quality problems	174
Operating system problems	182
Quick Guide for Windows 8 User	186
Understanding the screen	187
System requirements	188
Installing the driver locally	189
Installing the driver over the network	191
Installing the driver over the wireless network	193
Uninstalling the driver	195
Using Samsung Printer Experience	196
Accessing management tools	202
Installing accessories	203
Troubleshooting	204
Contact SAMSUNG worldwide	205
Glossary	210

Match case Limit results 1 per page

Printing quality problems

180

Troubleshooting

Loose toner

•

Clean the inside of the machine (see "Cleaning the machine" on page 55).

•

Check the paper type and quality.

•

Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 53).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

•

You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

•

The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

•

The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.

•

The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition