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Samsung CLP-365W User Guide - Page 58

Troubleshooting

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4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 59 • Clearing paper jams 60 • Understanding the status LED 64 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 167). If you cannot find a solution in the User's Guide or the problem persists, call for service.

Section	Page
Basic	1
1. Introduction	3
Key benefits	4
Features by models	6
Useful to know	9
About this user’s guide	10
Safety information	11
Machine overview	17
Control panel overview	20
Turning on the machine	22
Installing the driver locally	23
Reinstalling the driver	25
2. Learning the Basic Usage	26
Printing a demo page	27
Media and tray	28
Basic printing	35
3. Maintenance	40
Ordering supplies and accessories	41
Available supplies	42
Available maintenance parts	44
Storing the toner cartridge	45
Redistributing toner	47
Replacing the toner cartridge	49
Replacing the waste toner container	51
Replacing the imaging unit	53
Cleaning the machine	55
Tips for moving & storing your machine	57
4. Troubleshooting	58
Tips for avoiding paper jams	59
Clearing paper jams	60
Understanding the status LED	64
5. Appendix	67
Specifications	68
Regulatory information	77
Copyright	87
Advanced	88
1. Software installation	90
Installation for Mac	91
Reinstallation for Mac	92
Installation for Linux	93
Reinstallation for Linux	94
2. Using a network- connected machine	95
Useful network programs	96
Wired network setup	97
Installing driver over the network	100
IPv6 configuration	106
Wireless network setup	109
Samsung MobilePrint	133
Google Cloud Print	134
3. Special features	136
Altitude adjustment	137
Changing the default print settings	138
Setting your machine as a default machine	139
Using advanced print features	140
Mac printing	147
Linux printing	149
4. Useful management tools	151
Easy Capture Manager	152
Samsung Easy Color Manager	153
Samsung AnyWeb Print	154
Easy Eco Driver	155
Using SyncThru™ Web Service	156
Using Samsung Easy Printer Manager	159
Using Samsung Printer Status	162
Using the Linux Unified Driver Configurator	164
5. Troubleshooting	167
Paper feeding problems	168
Power and cable connecting problems	169
Printing problems	170
Printing quality problems	174
Operating system problems	182
Quick Guide for Windows 8 User	186
Understanding the screen	187
System requirements	188
Installing the driver locally	189
Installing the driver over the network	191
Installing the driver over the wireless network	193
Uninstalling the driver	195
Using Samsung Printer Experience	196
Accessing management tools	202
Installing accessories	203
Troubleshooting	204
Contact SAMSUNG worldwide	205
Glossary	210

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4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

•

Tips for avoiding paper jams

•

Clearing paper jams

•

Understanding the status LED

This chapter gives helpful information for what to do if you encounter an error.

If your machine has a display screen, check the message on the display screen first to solve the

error. If you cannot find a solution to your problem in this chapter, refer to the

Troubleshooting

chapter in the Advanced User's Guide (see "Troubleshooting" on page 167).

If you cannot find a solution in the User's Guide or the problem persists, call for service.