Sony PXW-Z190 Operating Instructions - Page 147

External devices, Wireless LAN connection, Internet connection, Symptom, Solution

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External devices Symptom The computer does not recognize the camcorder. Clips cannot be loaded on the computer. Solution Disconnect the USB cable from the computer, then connect it again securely. Disconnect the USB cable from your computer, reboot your computer, and follow the steps again in the correct order. Disconnect the USB cable from the computer, restart the camcorder, and then connect it again. Application software must be installed to load clips on your computer (page 76). Wireless LAN connection Note • Obstructions and electromagnetic interference between the camcorder and wireless LAN access point or terminal device, or the ambient environment (such as wall materials) could shorten the communication range or prevent connections altogether. If you experience these problems, check the connection/communication status after moving the camcorder to a new location, or bringing the camcorder and access point/terminal device closer together. Symptom A terminal device cannot access the camcorder. You cannot log in to the camcorder. The web remote control does not appear. Solution • Check the wireless LAN connection (IP address, etc.). • The communication setting between the access point and client may be invalid. For details, refer to the operating instructions of the access point. Check the user name and password that you set. Check the IP address setting. Internet connection Symptom File uploading fails. File uploading is not available. Solution The user name and password of the server may not be correct. Input the correct user name and password. 3G/4G signal conditions may be poor. Move to another location and try again. 147

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147
Note
•
Obstructions and electromagnetic interference between the camcorder and wireless LAN access point or terminal
device, or the ambient environment (such as wall materials) could shorten the communication range or prevent
connections altogether. If you experience these problems, check the connection/communication status after moving the
camcorder to a new location, or bringing the camcorder and access point/terminal device closer together.
External devices
Symptom
Solution
The computer does not
recognize the camcorder.
Disconnect the USB cable from the computer, then connect it again securely.
Disconnect the USB cable from your computer, reboot your computer, and follow the
steps again in the correct order.
Clips cannot be loaded on
the computer.
Disconnect the USB cable from the computer, restart the camcorder, and then connect it
again.
Application software must be installed to load clips on your computer
(page 76)
.
Wireless LAN connection
Symptom
Solution
A terminal device cannot
access the camcorder.
•
Check the wireless LAN connection (IP address, etc.).
•
The communication setting between the access point and client may be invalid. For
details, refer to the operating instructions of the access point.
You cannot log in to the
camcorder.
Check the user name and password that you set.
The web remote control
does not appear.
Check the IP address setting.
Internet connection
Symptom
Solution
File uploading fails.
The user name and password of the server may not be correct.
Input the correct user name and password.
File uploading is not
available.
3G/4G signal conditions may be poor.
Move to another location and try again.