Toshiba Portege M780 PPM78C-005006 Users Manual Canada; English - Page 218

Problem, Procedure, Power, both Slot A and Slot B

Page 218 highlights

Troubleshooting Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event the Power indicator flashes when malfunction, the Power the computer is turned on, you should first check indicator will repeatedly that the installed memory module(s) are flash (on for 0.5 compatible with the computer. If there is an error seconds, off for 0.5 with a compatible memory module, there is a seconds) in the possibility the memory module is damaged. following patterns; If there is an error in only slot A: orange twice, then green once. If you determine that an incompatible module has been installed, you should follow the steps as detailed below: If there is an error in 1. Turn off the computer. Slot B: orange once, 2. Disconnect the AC adaptor and all peripheral then green twice. devices. If there are errors in 3. Remove the battery pack. both Slot A and Slot B: 4. Remove the incompatible memory module. orange twice, then green twice. 5. Install the battery and/or connect the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. An error will occur if a memory module is inserted into Slot B while no memory module is inserted in Slot A. Remove the memory module from Slot B and insert it into Slot A. User's Manual 8-20

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268

User’s Manual
8-20
Troubleshooting
Additional memory module
Please also refer to Chapter 3,
Hardware, Utilities and Options
, for further
information on installing and removing memory modules.
Problem
Procedure
If there is a memory
malfunction, the
Power
indicator will repeatedly
flash (on for 0.5
seconds, off for 0.5
seconds) in the
following patterns;
If there is an error in
only slot A: orange
twice, then green once.
If there is an error in
Slot B: orange once,
then green twice.
If there are errors in
both Slot A and Slot B:
orange twice, then
green twice.
In the event the
Power
indicator flashes when
the computer is turned on, you should first check
that the installed memory module(s) are
compatible with the computer. If there is an error
with a compatible memory module, there is a
possibility the memory module is damaged.
If you determine that an incompatible module has
been installed, you should follow the steps as
detailed below:
1.
Turn off the computer.
2.
Disconnect the AC adaptor and all peripheral
devices.
3.
Remove the battery pack.
4.
Remove the incompatible memory module.
5.
Install the battery and/or connect the AC
adaptor.
6.
Turn on the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
An error will occur if a
memory module is
inserted into Slot B
while no memory
module is inserted in
Slot A.
Remove the memory module from Slot B and
insert it into Slot A.