Toshiba Satellite A75-S276 Toshiba Online Users Guide for Satellite A70/A75 - Page 161

161 If Something Goes Wrong Resolving a hardware conflict Examine the disc to see whether it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure it is lying flat, label side uppermost. Press the disc down until it locks on the spindle. Close the drive tray carefully, making sure it has shut completely. You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The modular bay drive eject mechanism requires power to operate. To remove a disc without turning on the computer, use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the disc eject button on the right side of the computer. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Pull the tray fully open, remove the disc and place it in its Some discs run correctly, but others do not. If the problem is with an application CD-ROM, refer to the software's documentation and check that the hardware configuration meets the program's needs. The color of the materials used to make the disc can affect its reliability. Silver-colored CD-ROMs are the most reliable, followed by gold-colored CD-ROM. Green-colored CDROMs are the least reliable.