Brother International HL 4040CN Network Users Manual - English - Page 158

General problems, XP SP2 users - - troubleshooting

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Troubleshooting General problems 13 CD-ROM is inserted, but does not start automatically 13 If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. In this case, execute Start.exe in the root directory of the CD-ROM. My computer cannot find the printer/print server I cannot make a necessary connection to the printer/print server. My printer/print server does not appear in the window of BRAdmin Light 13 „ For Windows® The Firewall setting on your computer may be rejecting the necessary network connection. In this case, you will need to disable the Firewall on your computer and re-install the drivers. Windows® XP SP2 users: 13 a Click the Start button, Settings, and then Control Panel. b Double click Windows Firewall. c Click the General tab. Verify that Off (not recommended) is selected. d Click OK. Windows® XP SP1 users: 13 a Locate the "Windows" key on your keyboard. These are the keys with the Windows logo on it. 13 b Press the "Windows" key plus the "E" key to open My Computer. c On the left, right click My Network Places, click Properties, then right click Local Area Connection and click Properties. d Click the Advanced tab. Under Internet Connection Firewall, verify that the box next to Protect my computer... is unchecked. If the box is selected, click the box to remove the check. Then, click OK. e Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how to install from the CD-ROM, use the Quick Setup Guide we have provided with the printer. 151

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Troubleshooting
151
13
General problems
13
CD-ROM is inserted, but does not start automatically
13
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute
Start.exe
in the root directory of the CD-ROM.
My computer cannot find the printer/print server
I cannot make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light
13
For Windows
®
The Firewall setting on your computer may be rejecting the necessary network connection. In this case,
you will need to disable the Firewall on your computer and re-install the drivers.
Windows
®
XP SP2 users:
13
a
Click the
Start
button,
Settings
, and then
Control Panel
.
b
Double click
Windows Firewall
.
c
Click the
General
tab. Verify that
Off (not recommended)
is selected.
d
Click
OK
.
Windows
®
XP SP1 users:
13
a
Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.
b
Press the “Windows” key plus the “E” key to open
My Computer
.
c
On the left, right click
My Network Places
, click
Properties
, then right click
Local Area Connection
and click
Properties
.
d
Click the
Advanced
tab. Under
Internet Connection Firewall
, verify that the box next to Protect
my computer...
is unchecked. If the box is selected, click the box to remove the check. Then, click
OK
.
e
Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how
to install from the CD-ROM, use the Quick Setup Guide we have provided with the printer.