Brother International MFC-J5910DW Network Users Manual - English - Page 80

The Brother machine cannot print or scan over the network., The Brother machine is not found on

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Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ See I'm using security software. uu page 78. wireless Is your Brother machine assigned with an available IP address? wired/ wireless  Confirming the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/.  (Windows®) Confirming the IP address and the Subnet Mask using the Network Connection Repair Tool. Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. To use the Network Connection Repair Tool follow the steps below: 8 Note • (Windows® XP/Windows Vista®/Windows® 7) Login to the network with Administrator privileges. • Make sure that the Brother machine is turned on and is network-connected to your computer. 76

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Troubleshooting
76
8
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation.
Question
Interface
Solution
Are you using security
software?
wired/
wireless
See
I'm using security software.
uu
page 78.
Is your Brother machine
assigned with an available
IP address?
wired/
wireless
Confirming the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator or visit the Brother Solutions Center
.
(Windows
®
)
Confirming the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Use the Network Connection Repair Tool to fix the Brother machine's
network settings. It will assign the correct IP address and Subnet Mask.
To use the Network Connection Repair Tool follow the steps below:
Note
• (Windows
®
XP/Windows Vista
®
/Windows
®
7) Login to the network with
Administrator privileges.
•
Make sure that the Brother machine is turned on and is
network-connected to your computer.