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Brother International MFC-J5910DW Network Users Manual - English - Page 82

I want to check my network devices are working properly.

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Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Interface Solution Are you connecting the Brother machine to the network using wireless capabilities? wireless  Print the WLAN Report to confirm the state of a wireless connection. (For how to print, see Printing the WLAN Report uu page 43.) If the printed WLAN report shows the connection failed, check the error code on the printed report. uuQuick Setup Guide: Troubleshooting  See The Brother machine is not found on the network during the MFL-Pro Suite installation. uu page 75. I have checked and tried all of above, however the Brother machine does not print/scan. Is there anything else I can do? wired/ wireless Uninstall the MFL-Pro Suite and reinstall it. I'm using security software. Question Interface Solution Did you choose to accept wired/ If you did not choose to accept the security alert dialog, the firewall function 8 the security alert dialog wireless of your security software may be rejecting access. Some security software during the MFL-Pro Suite or might block access without showing a security alert dialog. To allow access, BRAdmin Light installation see the instructions of your security software or ask the manufacturer. or when using the printing/scanning features? I want to know the necessary port number for the security software settings. wired/ wireless The following port numbers are used for Brother network features:  Network scanning i Port number 54925 / Protocol UDP  PC-FAX RX 1 i Port number 54926 / Protocol UDP  Network scanning/printing 1, PC-FAX RX 1, Remote Setup 1 i Port number 137 and 161 / Protocol UDP  BRAdmin Light 1 i Port number 161 / Protocol UDP 1 Windows® only. For details on how to open the port, see the instructions of the security software or ask the manufacturer. I want to check my network devices are working properly. Question Is your Brother machine, access point/router or network hub turned on? Where can I find the Brother machine's network settings, such as IP address? Interface wired/ wireless wired/ wireless Solution Make sure you have confirmed all instructions in Make sure that the following items are configured before reading this chapter. uu page 74. Printing the Network Configuration Report. See Printing the Network Configuration Report uu page 42. 78

Section	Page
NETWORK USER’S GUIDE	1
Applicable models	2
Definitions of notes	2
Compilation and publication notice	2
IMPORTANT NOTE	2
Table of Contents	3
1 Introduction	5
Network features	5
Other Network features	7
Internet fax (Available as a download) (MFC-J5910DW only)	7
Security (MFC-J5910DW only)	7
Secure Function Lock 2.0 (MFC-J5910DW only)	7
Brother Web Connect (MFC-J825DW/J835DW USA only)	7
2 Changing your machine’s network settings	8
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	8
Using the control panel	8
Using the BRAdmin Light utility	8
Installing BRAdmin Light	8
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	9
Other Management Utilities	11
Web Based Management (web browser) (MFC-J5910DW only)	11
BRAdmin Professional 3 utility (Windows®)	11
3 Configuring your machine for a wireless network	12
Overview	12
Confirm your network environment	13
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	13
Install method	13
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	14
Wireless configuration temporarily using a USB cable	15
For Windows® users (Recommended)	15
For Macintosh users	16
Wireless configuration temporarily using an Ethernet cable (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	18
One push configuration using Wi-Fi Protected Setup or AOSS™	21
One-push configuration using WPS (Wi-Fi Protected Setup) or AOSS™	21
Configuration using the PIN Method of Wi-Fi Protected Setup	23
Configuration using the machine’s control panel Setup Wizard	27
Manual configuration from the control panel	27
Configuring your machine when the SSID is not broadcast	30
Configuration in Ad-hoc Mode	34
Configure the wireless settings	34
4 Control panel setup	38
Network menu	38
TCP/IP	38
BOOT Method	38
IP Address	39
Subnet Mask	39
Gateway	39
Node Name	39
WINS Config	39
WINS Server	39
DNS Server	40
APIPA	40
IPv6 (MFC-J5910DW only)	40
Setup Wizard	40
WPS/AOSS™	40
WPS w/PIN Code	41
WLAN Status	41
Status	41
Signal	41
SSID	41
Comm.Mode	41
Ethernet (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	41
MAC Address	41
E-mail / IFAX (Available when IFAX is downloaded) (MFC-J5910DW only)	41
Mail Address	42
Setup Server	42
Setup Mail RX	42
Setup Mail TX	43
Setup Relay	43
Time Zone (MFC-J5910DW only)	44
Windows® Time Zone setting	44
Network I/F (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	44
Restoring the network settings to factory default	45
Printing the Network Configuration Report	46
Printing the WLAN Report	47
Function table and default factory settings	48
5 Web Based Management (MFC-J5910DW only)	57
Overview	57
How to configure the machine settings using Web Based Management (web browser)	58
Secure Function Lock 2.0	60
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	60
Basic configuration	60
Scanning when using Secure Function Lock 2.0	61
Setting up public mode	61
Restricting PC print by PC user login name	61
Other features	62
Changing the Scan to FTP configuration using a web browser	63
Changing the Scan to Network configuration using a web browser	64
6 Internet fax (MFC-J5910DW only)	65
Internet fax Overview	65
Important information on Internet fax	66
How to Internet fax	67
Sending an Internet fax	67
Before sending an Internet fax	67
How to send an Internet fax	67
Receiving E-mail or Internet fax	68
Before receiving an Internet fax	68
How to receive an Internet fax	68
Receiving an Internet fax to your computer	69
Additional Internet Fax options	70
Forwarding received E-mail and fax messages	70
Relay broadcasting	70
Before relaying broadcast	70
Relay broadcast from a machine	70
Sending to multiple phone numbers:	71
Relay broadcast from a computer	72
TX Verification Mail	72
Setup Mail TX	73
Setup Mail RX	73
Error mail	73
7 Security features (MFC-J5910DW only)	74
Overview	74
Sending an E-mail securely	75
Configuration using Web Based Management (web browser)	75
Sending an E-mail with user authentication	76
Secure Management using BRAdmin Professional 3 (Windows®)	77
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	77
8 Troubleshooting	78
Overview	78
Appendix A	84
Supported protocols and security features	84

Match case Limit results 1 per page

Troubleshooting

Are you connecting the

Brother machine to the

network using wireless

capabilities?

wireless



Print the WLAN Report to confirm the state of a wireless connection. (For

how to print, see

Printing the WLAN Report

page 43.)

If the printed WLAN report shows the connection failed, check the error

code on the printed report.

Quick Setup Guide:

Troubleshooting



See

The Brother machine is not found on the network during the

MFL-Pro Suite installation.

page 75.

I have checked and tried all

of above, however the

Brother machine does not

print/scan. Is there anything

else I can do?

wired/

wireless

Uninstall the MFL-Pro Suite and reinstall it.

I'm using security software.

Question

Interface

Solution

Did you choose to accept

the security alert dialog

during the MFL-Pro Suite or

BRAdmin Light installation

or when using the

printing/scanning features?

wired/

wireless

If you did not choose to accept the security alert dialog, the firewall function

of your security software may be rejecting access. Some security software

might block access without showing a security alert dialog. To allow access,

see the instructions of your security software or ask the manufacturer.

I want to know the

necessary port number for

the security software

settings.

wired/

wireless

The following port numbers are used for Brother network features:



Network scanning

Port number 54925 / Protocol UDP



PC-FAX RX

Port number 54926 / Protocol UDP



Network scanning/printing

, PC-FAX RX

, Remote Setup

Port number 137 and 161 / Protocol UDP



BRAdmin Light

Port number 161 / Protocol UDP

Windows

only.

For details on how to open the port, see the instructions of the security

software or ask the manufacturer.

I want to check my network devices are working properly.

Question

Interface

Solution

Is your Brother machine,

access point/router or

network hub turned on?

wired/

wireless

Make sure you have confirmed all instructions in

Make sure that the

following items are configured before reading this chapter.

page 74.

Where can I find the Brother

machine's network settings,

such as IP address?

wired/

wireless

Printing the Network Configuration Report. See

Printing the Network

Configuration Report

page 42.

The Brother machine cannot print or scan over the network.

The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface

Solution