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Brother International MFC-J5910DW Network Users Manual - English - Page 83

Link Status, Ethernet Link Status, Wireless Link Status, Link OK, Link DOWN, Failed To Associate - problems

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Troubleshooting I want to check my network devices are working properly. (continued) Question Check the Link Status in the Network Configuration Report. Can you "ping" the Brother machine from your computer? Interface Solution wired/ Print the Network Configuration Report and check that wireless Ethernet Link Status or Wireless Link Status is showing Link OK. If the Link Status shows Link DOWN or Failed To Associate, start again from the Make sure that the following items are configured before reading this chapter. uu page 74. wired/ Ping the Brother machine from your computer using the IP address or the wireless node name.  Successful i Your Brother machine is working correctly and connected to the same network as your computer.  Unsuccessful i Your Brother machine is not connected to the same network as your computer. (Windows®) Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask automatically. For the detail of the Network Connection Repair Tool, see (Windows®) Confirming the IP address and the Subnet Mask using the Network Connection Repair Tool. uu page 76. 8 (Macintosh) Confirm the IP address and the Subnet Mask are set correctly. See Confirming the IP address and the Subnet Mask. uu page 76. Is the Brother machine connected to the wireless network? wireless Print the WLAN Report to confirm the state of a wireless connection. (For how to print, see Printing the WLAN Report uu page 43.) If the printed WLAN report shows the connection failed, check the error code on the printed report. uuQuick Setup Guide: Troubleshooting I have checked and tried all of the above, however, I'm still having problems. Is there anything else I can do? wired/ wireless See the instructions supplied with your WLAN access point/router to find the SSID and the Network Key information and set them correctly. For details of the SSID and the Network Key, see Are your security settings (SSID/Network Key) correct? uu page 74. 79

Section	Page
NETWORK USER’S GUIDE	1
Applicable models	2
Definitions of notes	2
Compilation and publication notice	2
IMPORTANT NOTE	2
Table of Contents	3
1 Introduction	5
Network features	5
Other Network features	7
Internet fax (Available as a download) (MFC-J5910DW only)	7
Security (MFC-J5910DW only)	7
Secure Function Lock 2.0 (MFC-J5910DW only)	7
Brother Web Connect (MFC-J825DW/J835DW USA only)	7
2 Changing your machine’s network settings	8
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	8
Using the control panel	8
Using the BRAdmin Light utility	8
Installing BRAdmin Light	8
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	9
Other Management Utilities	11
Web Based Management (web browser) (MFC-J5910DW only)	11
BRAdmin Professional 3 utility (Windows®)	11
3 Configuring your machine for a wireless network	12
Overview	12
Confirm your network environment	13
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	13
Install method	13
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	14
Wireless configuration temporarily using a USB cable	15
For Windows® users (Recommended)	15
For Macintosh users	16
Wireless configuration temporarily using an Ethernet cable (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	18
One push configuration using Wi-Fi Protected Setup or AOSS™	21
One-push configuration using WPS (Wi-Fi Protected Setup) or AOSS™	21
Configuration using the PIN Method of Wi-Fi Protected Setup	23
Configuration using the machine’s control panel Setup Wizard	27
Manual configuration from the control panel	27
Configuring your machine when the SSID is not broadcast	30
Configuration in Ad-hoc Mode	34
Configure the wireless settings	34
4 Control panel setup	38
Network menu	38
TCP/IP	38
BOOT Method	38
IP Address	39
Subnet Mask	39
Gateway	39
Node Name	39
WINS Config	39
WINS Server	39
DNS Server	40
APIPA	40
IPv6 (MFC-J5910DW only)	40
Setup Wizard	40
WPS/AOSS™	40
WPS w/PIN Code	41
WLAN Status	41
Status	41
Signal	41
SSID	41
Comm.Mode	41
Ethernet (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	41
MAC Address	41
E-mail / IFAX (Available when IFAX is downloaded) (MFC-J5910DW only)	41
Mail Address	42
Setup Server	42
Setup Mail RX	42
Setup Mail TX	43
Setup Relay	43
Time Zone (MFC-J5910DW only)	44
Windows® Time Zone setting	44
Network I/F (For MFC-J825DW/J835DW/J5910DW and DCP-J925DW)	44
Restoring the network settings to factory default	45
Printing the Network Configuration Report	46
Printing the WLAN Report	47
Function table and default factory settings	48
5 Web Based Management (MFC-J5910DW only)	57
Overview	57
How to configure the machine settings using Web Based Management (web browser)	58
Secure Function Lock 2.0	60
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	60
Basic configuration	60
Scanning when using Secure Function Lock 2.0	61
Setting up public mode	61
Restricting PC print by PC user login name	61
Other features	62
Changing the Scan to FTP configuration using a web browser	63
Changing the Scan to Network configuration using a web browser	64
6 Internet fax (MFC-J5910DW only)	65
Internet fax Overview	65
Important information on Internet fax	66
How to Internet fax	67
Sending an Internet fax	67
Before sending an Internet fax	67
How to send an Internet fax	67
Receiving E-mail or Internet fax	68
Before receiving an Internet fax	68
How to receive an Internet fax	68
Receiving an Internet fax to your computer	69
Additional Internet Fax options	70
Forwarding received E-mail and fax messages	70
Relay broadcasting	70
Before relaying broadcast	70
Relay broadcast from a machine	70
Sending to multiple phone numbers:	71
Relay broadcast from a computer	72
TX Verification Mail	72
Setup Mail TX	73
Setup Mail RX	73
Error mail	73
7 Security features (MFC-J5910DW only)	74
Overview	74
Sending an E-mail securely	75
Configuration using Web Based Management (web browser)	75
Sending an E-mail with user authentication	76
Secure Management using BRAdmin Professional 3 (Windows®)	77
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	77
8 Troubleshooting	78
Overview	78
Appendix A	84
Supported protocols and security features	84

Match case Limit results 1 per page

Troubleshooting

Check the

Link Status

the Network Configuration

Report.

wired/

wireless

Print the Network Configuration Report and check that

Ethernet Link Status

Wireless Link Status

is showing

Link OK

If the Link Status shows

Link DOWN

Failed To Associate

, start again

from the

Make sure that the following items are configured before reading

this chapter.

page 74.

Can you “ping” the Brother

machine from your

computer?

wired/

wireless

Ping the Brother machine from your computer using the IP address or the

node name.



Successful

Your Brother machine is working correctly and connected

to the same network as your computer.



Unsuccessful

Your Brother machine is not connected to the same

network as your computer.

(Windows

)

Ask the network administrator and use the Network Connection Repair

Tool to fix the IP address and the subnet mask automatically. For the

detail of the Network Connection Repair Tool, see

(Windows

)

Confirming the IP address and the Subnet Mask using the Network

Connection Repair Tool.

page 76.

(Macintosh)

Confirm the IP address and the Subnet Mask are set correctly. See

Confirming the IP address and the Subnet Mask.

page 76.

Is the Brother machine

connected to the wireless

network?

wireless

Print the WLAN Report to confirm the state of a wireless connection. (For

how to print, see

Printing the WLAN Report

page 43.)

If the printed WLAN report shows the connection failed, check the error code

on the printed report.

Quick Setup Guide:

Troubleshooting

I have checked and tried all

of the above, however, I'm

still having problems. Is

there anything else I can

do?

wired/

wireless

See the instructions supplied with your WLAN access point/router to find the

SSID and the Network Key information and set them correctly. For details of

the SSID and the Network Key, see

Are your security settings

(SSID/Network Key) correct?

page 74.

I want to check my network devices are working properly. (continued)

Question

Interface

Solution