Compaq Presario SR1000 Presario Desktop PCs - Getting Started Guide - Page 89

Diskette, Floppy Drive Select Models Only

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Diskette (Floppy) Drive (Select Models Only) Symptom Problem Solution PC is unable to read the diskette (floppy disk). A non-formatted diskette has been inserted. To format the diskette: 1 Click Start, and then click My Computer. 2 Right-click the 3½ Floppy (A:) icon. 3 Select Format. 4 Select the desired options, and click Start to begin formatting the diskette. Diskette is damaged. Use a new diskette. Diskette drive has failed. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Diskette drive activity Diskette is improperly light stays on. inserted. Remove the diskette, and reinsert it: Insert the diskette with the round metal disk facing down and the arrow on the top pointing into the drive, and then push the diskette in until it stops. Diskette drive is damaged. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Diskette drive cannot save (write) information to the diskette. Diskette is full or the file is too big. Diskette is write-protected. Use another diskette or compress the file to reduce its size. Slide the write-protection tab to the unlocked position on the diskette. File Save command was not When saving information to the diskette drive, verify that you properly executed. are using the correct drive letter. Diskette is damaged. Replace the diskette. Diskette is not formatted. To format the diskette: 1 Click Start, and then click My Computer. 2 Right-click the 3½ Floppy (A:) icon. 3 Select Format. 4 Select the desired options, and click Start to begin formatting the diskette. Troubleshooting 83

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Troubleshooting
83
Diskette
(Floppy) Drive (Select Models Only)
Symptom
Problem
Solution
A non-formatted diskette has
been inserted.
To format the diskette:
1
Click
Start
, and then click
My Computer
.
2
Right-click the
3½ Floppy (A:)
icon.
3
Select
Format
.
4
Select the desired options, and click
Start
to begin
formatting the diskette.
Diskette is damaged.
Use a new diskette.
PC is unable to read
the diskette (floppy
disk).
Diskette drive has failed.
Press the Help
?
button on the keyboard to open the Help and
Support Center, or refer to the
Warranty and Support Guide
to
contact Support for replacement details.
Diskette is improperly
inserted.
Remove the diskette, and reinsert it: Insert the diskette with the
round metal disk facing down and the arrow on the top pointing
into the drive, and then push the diskette in until it stops.
Diskette drive activity
light stays on.
Diskette drive is damaged.
Press the Help
?
button on the keyboard to open the Help and
Support Center, or refer to the
Warranty and Support Guide
to
contact Support for replacement details.
Diskette is full or the file is
too big.
Use another diskette or compress the file to reduce its size.
Diskette is write-protected.
Slide the write-protection tab to the unlocked position on the
diskette.
File Save command was not
properly executed.
When saving information to the diskette drive, verify that you
are using the correct drive letter.
Diskette is damaged.
Replace the diskette.
Diskette drive cannot
save (write)
information to the
diskette.
Diskette is not formatted.
To format the diskette:
1
Click
Start
, and then click
My Computer
.
2
Right-click the
3½ Floppy (A:)
icon.
3
Select
Format
.
4
Select the desired options, and click
Start
to begin
formatting the diskette.