Compaq Presario SR1000 Presario Desktop PCs - Getting Started Guide - Page 95

Keyboard and Mouse, Memory, Miscellaneous - what year

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Keyboard and Mouse (continued) Symptom Problem Optical mouse does not track cursor well. The optical sensor uses the pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the sensor to track the cursor. Mouse sensor is dirty. Mouse cursor moves too fast. The wireless mouse moves the cursor more quickly than a standard mouse. Solution Place the mouse on a mousepad or white sheet of paper. Wipe the light sensor lens on the bottom of the mouse with a lint-free cloth (not paper). Adjust the mouse speed in Windows. Memory Symptom Insufficient memory message is displayed. Miscellaneous Symptom PC date and time display is incorrect. Printer has problems. Problem All memory in the PC is being used by open programs, and memory is needed for a desired task. Solution Close all open programs, and then try desired task again. Or Restart your PC: 1 Click the Start button. 2 Click Turn Off Computer. 3 Select Restart. Problem RTC (real-time clock) battery may need to be replaced. Battery life is approximately 3-5 years. Printer will not print correctly or at all. Solution First, reset the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for instructions, or refer to the Warranty and Support Guide to contact Support for replacement details. If you encounter printer problems, refer to the documentation that came with your printer. Troubleshooting 89

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Troubleshooting
89
Keyboard and Mouse
(
continued
)
Symptom
Problem
Solution
The optical sensor uses the
pattern of the surface to
track the position of the
cursor. Reflective surfaces,
grooved surfaces, glass, or
other see-through surfaces
inhibit the ability of the
sensor to track the cursor.
Place the mouse on a mousepad or white sheet of paper.
Optical mouse does not
track cursor well.
Mouse sensor is dirty.
Wipe the light sensor lens on the bottom of the mouse with
a lint-free cloth (not paper).
Mouse cursor moves
too fast.
The wireless mouse moves
the cursor more quickly than
a standard mouse.
Adjust the mouse speed in Windows.
Memory
Symptom
Problem
Solution
Insufficient memory
message is displayed.
All memory in the PC is
being used by open
programs, and memory is
needed for a desired task.
Close all open programs, and then try desired task again.
Or
Restart your PC:
1
Click the
Start
button.
2
Click
Turn Off Computer
.
3
Select
Restart
.
Miscellaneous
Symptom
Problem
Solution
PC date and time display
is incorrect.
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately
3–5 years.
First, reset the date and time in your operating system by
using the Control Panel. If the problem persists, replace the
battery. See the
Upgrading and Servicing Guide
for
instructions, or refer to the
Warranty and Support Guide
to
contact Support for replacement details.
Printer has problems.
Printer will not print correctly
or at all.
If you encounter printer problems, refer to the
documentation that came with your printer.