Dell External OEMR R410 Owners Manual

Dell External OEMR R410 Manual

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  • Dell External OEMR R410 | Owners Manual - Page 1
    Dell™ PowerEdge™ R410 Systems Hardware Owner's Manual
  • Dell External OEMR R410 | Owners Manual - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel
  • Dell External OEMR R410 | Owners Manual - Page 3
    10 LCD Panel Features (Optional 12 Hard Drive Status Indicators 16 Back-Panel Features and Indicators 17 Guidelines for Connecting Optional External Devices 19 NIC Indicator Codes 19 Power Indicator Codes 20 Diagnostic Lights (Optional 21 LCD Status Messages (Optional 23 System Messages
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    2 Using the System Setup Program and UEFI Boot Manager 57 Choosing the System Boot Mode 57 Entering the System Setup Program 58 System Setup Options 59 Entering the UEFI Boot Manager 69 System and Setup Password Features 71 Embedded System Management 75 Baseboard Management Controller
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    SAS Backplane (Service-Only Procedure 136 Power Distribution Board (Service-Only Procedure 138 System Board (Service-Only Procedure 140 4 Troubleshooting Your System 145 Safety First-For You and Your System 145 Troubleshooting System Startup Failure 145 Troubleshooting External Connections
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    149 Troubleshooting the System Battery 150 Troubleshooting Power Supplies 151 Troubleshooting System Cooling Problems 151 Troubleshooting a Fan 152 Troubleshooting System Memory 152 Troubleshooting an Internal USB Key 154 Troubleshooting an Optical Drive 155 Troubleshooting an External Tape
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    System Diagnostics 164 Embedded System Diagnostics Testing Options . . . . 165 Using the Custom Test Options 165 6 Getting Help 167 Contacting Dell 167 7 Jumpers and Connectors 169 System Board Jumpers 169 System Board Connectors 170 Disabling a Forgotten Password 172 Glossary 175 Index
  • Dell External OEMR R410 | Owners Manual - Page 8
    8 Contents
  • Dell External OEMR R410 | Owners Manual - Page 9
    Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 57. Enters System Services, which opens the Unified Server Configurator. The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. For more
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    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 12 3 45 6 7 8 9 10 Item Indicator, Button, or Icon Connector 1 Power-on indicator, power button Description The power-on indicator lights when the system power is on. The power button controls the DC
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    4 LCD menu buttons 5 LED or LCD panel Description Used to troubleshoot software and device driver errors when using certain operating systems. This clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. Connects a monitor to the
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    four 2.5-inch in 3.5-inch HDD hot swap carrier or up to four 3.5-inch cabled/hot swap. A slide-out panel for system information including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. One optional slim-line SATA DVD-ROM drive or DVD+/-RW drive. NOTE: DVD
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    Figure 1-2. LCD Panel Features 1 2 3 4 Item Buttons 1 Left 2 Select 3 Right 4 System ID Description Moves the cursor back in one-step increments. Selects the menu item highlighted by the cursor. Moves the cursor forward in one-step increments. During message scrolling: • Press once to
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    To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon. Setup Menu Option Description BMC or DRAC Select DHCP or Static IP to configure the network NOTE: If an iDRAC6 Express mode. If Static IP is
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    does not have Subnet). system, the BMC IP option is NOTE: BMC IP supports only IPv4 addresses. replaced by DRAC IP. MAC Displays the MAC addresses for User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system
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    Hard Drive Status Indicators Figure 1-3. Hard Drive Indicators 1 2 1 drive-activity indicator (green) 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for
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    5 USB connectors (2) 6 Ethernet connectors (2) Description Connects a serial device to the system. Connects a VGA display to the system. Connects an external SD memory card for the optional iDRAC6 Enterprise card. Dedicated management port for the optional iDRAC6 Enterprise card. Connects USB
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    and back of the system can cause the indicator to flash blue to identify a particular system. Lights amber when the system needs attention due to a problem. Turns the system ID modes on and off. The identification buttons on the front and back panels can be used to locate a particular system within
  • Dell External OEMR R410 | Owners Manual - Page 19
    Devices • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). • Ensure that the appropriate driver for the attached device has been
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    is operational. When the system is on, it also indicates that the power supply is providing DC power to the system. • Amber - Indicates a problem with the power supply. • Alternating green and amber - When hot-adding a power supply, this indicates that the power supply is mismatched with the other
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    See "Getting Help" on page 167. Possible processor failure. See "Troubleshooting the Microprocessors" on page 160. Memory failure. See "Troubleshooting System Memory" on page 152. Possible expansion card See "Troubleshooting Expansion failure. Cards" on page 159. Possible video failure. See
  • Dell External OEMR R410 | Owners Manual - Page 22
    resource See "Contacting Dell" on configuration error. page 167. Other failure. Ensure that the diskette drive, optical drive, and hard drives are properly connected. See "Troubleshooting Your System" on page 145 for the appropriate drive installed in your system. If the problem persists, see
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    is off and active errors are displayed. E1000 Failsafe Check the system event voltage error. log for critical failure Contact events. support. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 167. About Your System 23
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    . See "Installing battery recharge due to thermal the RAID Battery" on failure. Check issues. page 118, and battery. "Troubleshooting System Cooling Problems" on page 151. E1216 3.3V Regulator 3.3V voltage regulator has Remove and reseat the failure. failed. PCIe expansion cards
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    has failed. Failed. Reseat DIMMs. On-board regulator failed. Call support. One of the on-board voltage regulators failed. Fan ## RPM . Corrective Actions Reseat the processor(s). See "Troubleshooting the Microprocessors" on page 160. If the problem persists, see "Getting Help" on page
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    heat sinks are properly range. installed. See "Troubleshooting the Microprocessors" on page 160 and "Troubleshooting System Cooling Problems" on page 151. E1418 CPU # not detected the processor technical specifications outlined in your system's Getting Started Guide. 26 About Your System
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    for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 167. E1610 Power Supply # (### W) missing. Check power supply. Specified power supply was removed or is missing from the system. See "Troubleshooting Power Supplies" on page 151. E1614 Power Supply
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    Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 151. E1620 Power Supply # (### W) AC See the Technical Specifications outlined in your system's Getting Started Guide. E1629 Power required > PSU wattage. Check PSU and
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    . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 167. Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 159. Remove and reseat the PCIe expansion cards. If the
  • Dell External OEMR R410 | Owners Manual - Page 30
    , see "Getting Help" on page 167. Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 159. See "Troubleshooting a Hard Drive" on page 156. Information only. See "Troubleshooting Expansion Cards" on page 159. Reseat the cable. If the
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    persists, replace cable. If the problem persists, see "Getting Help" on page 167. E2010 Memory not detected. No memory was detected in the system. Inspect DIMMs. Install memory or reseat memory modules. See "Installing Memory Modules" on page 123 or "Troubleshooting System Memory" on page 152
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    . E2019 Parity error. Parity error. Power cycle AC. Corrective Actions Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 167. Remove AC power to the system for 10 seconds and restart the system. If the
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    persists, see "Getting Help" on page 167. E201E POST memory BIOS POST memory test See "Troubleshooting test failure. failure. System Memory" on Check DIMMs. page 152. If the problem persists, see "Getting Help" on page 167. E2020 CPU Processor configuration configuration failure. failure
  • Dell External OEMR R410 | Owners Manual - Page 34
    . configuration. Review User Guide. Check screen for specific error messages. See "Troubleshooting System Memory" on page power to the system for 10 seconds and restart the system. If the problem persists, see "Troubleshooting System Memory" on page 152. E2112 Memory spared on DIMM ##. Power
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    system. determined one half of the If the problem persists, mirror has had too many see "Troubleshooting errors. "## & ##" System Memory" on the LCD. system for 10 seconds or The eleventh message clear the SEL. instructs the user to check the SEL for details on the events. I1912 SEL full
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    restart the system. NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 175. Solving Problems Described by LCD Status Messages (Optional) The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For
  • Dell External OEMR R410 | Owners Manual - Page 37
    recorded from another source that maps to the same display entry. System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when
  • Dell External OEMR R410 | Owners Manual - Page 38
    a configuration that supports Advanced ECC Memory Mode. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines" on page 119. If the problem persists, see "Troubleshooting System Memory" on
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    in a configuration that supports node interleaving. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines" on page 119. If the problem persists, see "Troubleshooting System Memory" on page
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    Check the memory modules Mirroring was enabled in the for failure. See system setup program, but "Troubleshooting System the current configuration Memory" on page 152. does not support redundant Reset the memory setting, memory. A memory module if appropriate. See "Using may be faulty. the
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    take the system mode. out of manufacturing mode. BIOS Update Remote BIOS update Attempt Failed! attempt failed. Retry the BIOS update. If problem persists, see "Getting Help" on page 167. Caution! NVRAM_CLR jumper is installed on system board. Please run SETUP NVRAM_CLR jumper is installed
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    UEFI. System Setup Program and UEFI Boot Manager" on page 57. Decreasing available memory Faulty or improperly installed Reseat the memory modules. memory modules. See "Troubleshooting System Memory" on page 152. 42 About Your System
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    Management Shared NIC= Check the system management software or the System Setup program for NIC settings. If a problem is indicated, see "Troubleshooting a NIC" on page 147. Error 8602 Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to correct
  • Dell External OEMR R410 | Owners Manual - Page 44
    Table 1-3. System Messages (continued) Message Causes Corrective Actions Invalid PCIe card found in the Internal_Storage slot! The system halted because an invalid PCIe expansion card is installed in the dedicated storage controller slot. Remove the PCIe expansion card and install the
  • Dell External OEMR R410 | Owners Manual - Page 45
    any other system power conservation. messages for possible causes. The current memory Ensure that your memory configuration may support configuration supports the only the minimum frequency. higher frequency. See "General Memory Module Installation Guidelines" on page 119. Memory tests
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    a bootable USB key, optical drive, or hard drive. If the problem persists, see "Troubleshooting an Optical Drive" on page 155, "Troubleshooting a USB Device" on page 146, "Troubleshooting an Internal USB Key" on page 154, and "Troubleshooting a Hard Drive" on page 156. See "Using the System Setup
  • Dell External OEMR R410 | Owners Manual - Page 47
    the NVRAM_CLR jumper in the clear position (pins 1 and 3) and reboot the system. See Figure 7-1 for jumper location. If the problem persists, see "Troubleshooting Expansion Cards" on page 159." Quad rank DIMM Invalid memory detected after configuration. single rank or dual rank DIMM in socket
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    failed Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" on page 146 or "Troubleshooting a Hard Drive" on page 156" for the appropriate drive(s) installed in your system. Shutdown failure General system error
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    on page 119. Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting the System Battery" on page 150. Time-of-day not Incorrect Time or Date set Manager" on page 57. If the problem persists, replace the system battery. See "System Battery" on page 130. About Your System
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    Table 1-3. System Messages (continued) Message Causes Corrective Actions Timer chip Faulty system board. counter 2 failed See "Getting Help" on page 167. TPM configuration operation honored. System will now reset. A TPM configuration command has been entered. The system will reboot and
  • Dell External OEMR R410 | Owners Manual - Page 51
    may be more information. corrupted. Restore the flash memory using the latest version on support.dell.com. See the Integrated Dell™ Remote Access Controller 6 (iDRAC6) User Guide for instructions on performing a field replacement of the flash memory. Unexpected interrupt in protected mode
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    and caused the system to information that was logged system reset! reboot. during the error. See the Please check the applicable troubleshooting system event log! section in "Troubleshooting Your System" on page 145 for any faulty components specified in the SEL. 52 About Your System
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    system board. See "Control Panel Assembly-LED/LCD (Service-Only Procedure) (Optional)" on page 132. Warning! this warning, then the replaced component(s) are not supported with this power supply. If Energy Smart power supplies Troubleshooting Power Supplies" on page 151. About Your System 53
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    that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 119. If the problem persists, see "Troubleshooting System Memory" on page 152. Write fault Write fault on selected drive Faulty USB device, USB medium, optical drive assembly
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    Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all
  • Dell External OEMR R410 | Owners Manual - Page 56
    56 About Your System
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    -compatible (for example, Microsoft® Windows Server® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. Using the System Setup Program and UEFI Boot Manager 57
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    Entering the System Setup Program 1 Turn on or restart your system. 2 Press after you see the following message: = System Setup NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press , allow the system to finish
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    System Setup Options Main Screen Figure 2-1. Main System Setup Program Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable.
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    Option Description Processor Settings Displays information related to microprocessors (speed, cache size, and so on). See "Processor Settings Screen" on page 61. SATA Settings See "SATA Settings Screen" on page 62. Boot Settings See "Boot Settings Screen" on page 63. Integrated Devices See "
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    architecture (NUMA) (asymmetric) memory configurations. Processor Settings Screen Option 64-bit Clock Speed Bus Speed Description Specifies if the processor(s) support 64-bit extensions. Displays the processor clock speed. Displays the processor bus speed. Using the System Setup Program and UEFI
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    (All default) If set to All, the maximum number of cores in each processor is enabled. Turbo Mode If Turbo Boost Technology is supported by the (Enabled default) processor(s), enables or disables Turbo Mode. C States (Enabled default) When set to Enabled, the processor(s) can operate in all
  • Dell External OEMR R410 | Owners Manual - Page 63
    mode could prevent the system from booting if the operating system was not installed in the same boot mode. If the system operating system supports Unified Extensible Firmware Interface, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems
  • Dell External OEMR R410 | Owners Manual - Page 64
    with PXE; Other NICs: Enabled) Enables or disables the embedded NICs. Options are Enabled, Enabled with PXE, and Enabled with iSCSI Boot. PXE support allows the system to boot from the network. MAC Address Displays the MAC address for the NIC. Capability Detected Displays the features of the
  • Dell External OEMR R410 | Owners Manual - Page 65
    Option Description Use the and keys to manually select an IRQ for a given device, or select Default to whether Serial Device 1, Serial Device 2, or Remote Access Device has access to the external serial connector. NOTE: Only Serial Device 2 can be used for Serial Over LAN
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    Embedded Server Management Screen (Optional) Option Description Front Panel LCD Options Options are User Defined String, Model Number, or None. If the LCD Home display is set to anything other than User Defined String, Model Number, or None, this option in BIOS will display Advanced. You will
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    Option Description Fan Power and Performance Management Options are Maximum Performance or Minimum Power. Memory Power Options are Maximum Performance, a specified frequency, or and Performance Minimum Power. Management System Security Screen Option System Password Setup Password Password
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    Option Description TPM Activation (No Change default) When set to Activate, the TPM is enabled to default settings. When set to Deactivate, the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved
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    Exit Screen Press to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft® Windows Server® 2008 x64 version)
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    , or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. UEFI Boot Settings Screen Option Add Boot Option Delete Boot Option Enable
  • Dell External OEMR R410 | Owners Manual - Page 71
    System Utilities Screen Option System Setup System Services (USC) BIOS Boot Manager Reboot System Description Accesses the System Setup program without rebooting. Restarts the system and accesses the Unified Server Configurator, which enables
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    When a system password is not assigned and the password jumper on the system board is in the enabled position, System Password is Not Enabled and Password Status is Unlocked. To assign a system password: 1 Verify that Password Status is Unlocked. 2 Highlight the System Password option and press <
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    the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be shut down manually using the power button. Even after you shut down and restart the system, the error message continues to be displayed until the correct password
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    Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option and press the or key. The system prompts you to enter and verify the password. NOTE: The setup
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    and firmware For more information about setting up USC, configuring hardware and firmware, and deploying the operating system, see the Dell Unified Server Configurator User's Guide on the Dell Support website at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager 75
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    Baseboard Management Controller Configuration NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard Management Controller (BMC) utility is replaced by the iDRAC6 utility. The BMC enables configuring, monitoring, and recovery of systems remotely. BMC provides the following
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    • Enable a LAN Platform Event Trap (PET) destination. • Attach or detach the Virtual Media devices. • Change the administrative username and password and manage user privileges. • View System Event Log (SEL) messages or clear messages from the log. For additional information on using iDRAC6, see the
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    78 Using the System Setup Program and UEFI Boot Manager
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    Wrist grounding strap Inside the System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. Installing System Components 79
  • Dell External OEMR R410 | Owners Manual - Page 80
    Figure 3-1. Inside the System 1 12 11 10 2 3 4 5 9 1 power supply shroud 3 power supply bays (2) 5 heat sink/processor (2) 7 system cooling fans (4) 9 hard drives (4) 11 SAS backplane 6 7 8 2 system board shroud 4 expansion-card riser 6 memory modules (8) 8 optical drive 10 control panel board 12
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    Removing and Replacing the Optional Front Bezel 1 Unlock the keylock at the left end of the bezel. 2 Lift up the release latch next to the key lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system. Figure 3-2.
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    Opening and Closing the System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. WARNING: Whenever you need to lift the
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    Figure 3-3. Removing and Replacing the System Cover 1 2 1 latch release lock 2 indent Closing the System 1 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding slots on the back edge
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    Hard Drives Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch (SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard drive carrier or cabled internal
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    bay until the release lever clicks into place. See Figure 3-4. Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive installation. See the documentation supplied with the operating system. 1 Remove the front bezel. See "Removing and Replacing the Optional
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    a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: Ensure that your operating system supports hot-swap drive installation. See the documentation supplied with the operating system. CAUTION: Combining SATA and SAS hard drives in the
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    1 Remove the front bezel. See "Removing and Replacing the Optional Front Bezel" on page 81. 2 If a drive blank is present in the bay, remove it. See "Removing a Drive Blank" on page 84. 3 Install the hot-swap hard drive. a Press the button on the front of the drive carrier. b Insert the hard-drive
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    Figure 3-6. Installing a Hard Drive Into a Drive Carrier 2 3 1 4 1 drive carrier 3 hard drive 2 screws (4) 4 SAS/SATA screw hole Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure
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    Removing a Cabled Hard Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system and attached peripherals, and
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    Installing a Cabled Hard Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system and attached peripherals,
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    -Drive Bracket 1 2 3 4 1 screws (4)* 3 SAS/SATA screw hole 2 hard drive 4 hard-drive bracket *Screws are supplied along with the hard drives ordered from Dell. Installing a Hard Drive Into a Hard-Drive Bracket 1 Insert the hard drive into the hard-drive bracket with the connector end of the
  • Dell External OEMR R410 | Owners Manual - Page 92
    Power Supplies Your system supports the following power supply modules: • 480W (non-redundant power supply) • 500W (redundant power supply) If two power supplies are installed, the second power supply provides
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    Figure 3-9. Removing and Replacing a Redundant Power Supply 1 2 3 1 power supply 3 cable retention bracket 2 locking tab Installing a Redundant Power Supply 1 Verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in
  • Dell External OEMR R410 | Owners Manual - Page 94
    management arm, see the system's rack documentation. NOTE: Remove the power cord retention bracket that secures the system cables. See the Getting Started Guide that ships with your system for more information. 4 Open the system. See "Opening the System" on page 82. Disconnect all the power cables
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    Figure 3-10. Removing and Replacing a Non-Redundant Power Supply 2 1 6 3 5 1 power supply 3 power cable 8 pins 5 power cable 24 pins 4 2 screw 4 ODD power cable 6 SATA power cable Installing System Components 95
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    a power outlet. Expansion Cards Expansion Card Installation Guidelines Your system supports one x16 Gen 1 or Gen2 PCIe expansion card installed in including the integrated storage controller. • Table 3-1 provides a guide for installing expansion cards to ensure proper cooling and mechanical fit
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    1 1 Y 9 All other Dell storage cards 1 1 Y 10 All other NICs 1 1 N* 11 Non-Dell storage cards 1 1 N* * service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions
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    5 Install the expansion card: a Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansioncard riser. b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. c Close the
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    service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions Federal Communications Commission (FCC) certification of the system. The brackets supports SAS and SATA hard drives
  • Dell External OEMR R410 | Owners Manual - Page 100
    Removing the Integrated Storage Controller Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system,
  • Dell External OEMR R410 | Owners Manual - Page 101
    service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions connector until the card is fully seated and the plastic card guide fits over the edges of the card. 5 Connect the card
  • Dell External OEMR R410 | Owners Manual - Page 102
    service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions the expansion-card riser, grasp the riser guides and lift the expansion-card riser from the chassis. See Figure
  • Dell External OEMR R410 | Owners Manual - Page 103
    posts (2) 6 integrated storage controller slot Replacing an Expansion-Card Riser 1 To install an expansion-card riser, align the riser guide posts with the riser guide posts on the system board. See Figure 3-13. 2 Lower the expansion-card riser into place until the expansion-card riser connector
  • Dell External OEMR R410 | Owners Manual - Page 104
    that accompanied the USB memory key. WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. NOTE: To avoid interference
  • Dell External OEMR R410 | Owners Manual - Page 105
    board shroud. Removing the System Board Shroud WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Open the system. See
  • Dell External OEMR R410 | Owners Manual - Page 106
    distribution board shroud 2 3 tabs (2) system board shroud Installing the System Board Shroud 1 Align the shroud using center of the numbered fan bays as a guide and locate the tab projection on the left side of the fan module numbered 3. See Figure 3-15. 2 Push the system board shroud down until
  • Dell External OEMR R410 | Owners Manual - Page 107
    Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional) Installing an iDRAC6 Express Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions
  • Dell External OEMR R410 | Owners Manual - Page 108
    on. Removing an iDRAC6 Express Card (Optional) WARNING: Only trained service technicians are authorized to remove the system cover and access any of inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system, including any
  • Dell External OEMR R410 | Owners Manual - Page 109
    (Optional) Installing an iDRAC6 Enterprise Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system
  • Dell External OEMR R410 | Owners Manual - Page 110
    5 Install the iDRAC6 Enterprise card: a Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-17. b Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board, and lower the card into place.
  • Dell External OEMR R410 | Owners Manual - Page 111
    iDRAC6 Enterprise Card WARNING: Only trained service technicians are authorized to remove the begin this procedure, review the safety instructions that came with the system. 1 installed) from the iDRAC6 enterprise card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional
  • Dell External OEMR R410 | Owners Manual - Page 112
    removal or installation of the fans is not supported. NOTE: In the event of a problem with a particular fan, the fan number service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions
  • Dell External OEMR R410 | Owners Manual - Page 113
    1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Disconnect the fan's power cable from the
  • Dell External OEMR R410 | Owners Manual - Page 114
    devices are data only. Removing an Optical Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If installed, remove the optional front
  • Dell External OEMR R410 | Owners Manual - Page 115
    3 Open the system. See "Opening the System" on page 82. 4 Disconnect the power and data cables from the back of the drive. Note the routing of the power and data cables underneath the tabs on the system chassis as you remove them from the system board and drive. You must route these cables properly
  • Dell External OEMR R410 | Owners Manual - Page 116
    Figure 3-19. Removing the Optical Drive 1 2 3 4 7 6 5 1 data cable 3 optical drive 5 metal standoff (2) 7 metal standoff with notch (2) 2 power cable 4 release latch 6 notch (2) 116 Installing System Components
  • Dell External OEMR R410 | Owners Manual - Page 117
    Installing an Optical Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If installed, remove the optional front
  • Dell External OEMR R410 | Owners Manual - Page 118
    3 To disconnect the RAID battery cable from the connector on the system board, press the tab on the RAID battery cable connector, and gently pull the cable connector out of the connector on the system board. See Figure 3-20. 4 Pull back gently on the two tabs holding the RAID battery and lift the
  • Dell External OEMR R410 | Owners Manual - Page 119
    for channel 0 and a single DIMM for channel 1 and 2. The first socket of each channel is marked with white release levers. The maximum memory that is supported on your system varies according to the types and sizes of memory modules being used: • Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB
  • Dell External OEMR R410 | Owners Manual - Page 120
    channels are allocated to each processor. The number of channels used and the allowable configurations depend on the memory mode selected. Advanced ECC (Lockstep) Mode Support In this configuration, the two channels closest to the processor are combined to form one 128-bit channel. This mode
  • Dell External OEMR R410 | Owners Manual - Page 121
    SDDC with x8-based memory modules. A minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode. Table 3-2 and Table 3-3 show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical
  • Dell External OEMR R410 | Owners Manual - Page 122
    Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) (continued) Memory Mode Advanced ECC2 Mirroring Memory Module Size 4 Memory Sockets 123 2-GB 4-GB 8-GB1 2-GB 4-GB 8-GB1 2-GB 4-GB 8-GB1 X XX XXX XX XXXX X XX XXX XX XXXX X XX XXX XX XXXX XX XX XX XX XX XX
  • Dell External OEMR R410 | Owners Manual - Page 123
    memory modules. Installing Memory Modules WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. WARNING: The memory modules
  • Dell External OEMR R410 | Owners Manual - Page 124
    1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Locate the memory module sockets. See
  • Dell External OEMR R410 | Owners Manual - Page 125
    " on page 164. Removing Memory Modules WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. WARNING: The memory modules are
  • Dell External OEMR R410 | Owners Manual - Page 126
    service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Prior to upgrading your system, download the latest system BIOS version on support.dell
  • Dell External OEMR R410 | Owners Manual - Page 127
    5 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-22. 6 Wait 30 seconds for the heat sink to loosen from the processor. 7 Loosen the other heat-sink retention screws. 8 Gently lift the heat sink off of the processor and set the heat sink aside with thermal
  • Dell External OEMR R410 | Owners Manual - Page 128
    10 Rotate the processor shield upward and out of the way. See Figure 3-23. 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending
  • Dell External OEMR R410 | Owners Manual - Page 129
    service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to
  • Dell External OEMR R410 | Owners Manual - Page 130
    . System Battery Replacing the System Battery WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. WARNING: There is a danger
  • Dell External OEMR R410 | Owners Manual - Page 131
    and Connectors" on page 169. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5 Remove the system battery. a Support the battery connector by firmly holding the positive side of the connector. b Press the battery toward
  • Dell External OEMR R410 | Owners Manual - Page 132
    6 Install the new system battery. a Support the battery connector by pressing down firmly on the positive circuit board. Use the following instructions to remove and install either module. Removing the Control Panel Assembly WARNING: Only trained service technicians are authorized to remove the
  • Dell External OEMR R410 | Owners Manual - Page 133
    3 Open the system. See "Opening the System" on page 82. 4 Disconnect the control panel cable at back of the control panel board. • For LED control panel see Figure 3-25. • For LCD control panel see Figure 3-26. CAUTION: Do not pull on the cable to unseat the connector. Doing so can damage the cable.
  • Dell External OEMR R410 | Owners Manual - Page 134
    Figure 3-25. Control Panel Removal-LED (Optional) 2 3 4 1 5 6 1 LED display module 3 control panel data cable 5 mounting screws (2) 7 standoff 7 2 control panel board 4 slot 6 power cable 134 Installing System Components
  • Dell External OEMR R410 | Owners Manual - Page 135
    Figure 3-26. Control Panel Removal-LCD (Optional) 2 3 4 1 5 6 9 1 display module cable 3 control panel data cable 5 mounting screws (2 T) 7 standoff 9 LCD display module 8 7 2 control panel board 4 slot 6 power cable 8 front panel screw (2) Installing System Components 135
  • Dell External OEMR R410 | Owners Manual - Page 136
    -Only Procedure) Removing the SAS Backplane WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If applicable, remove the
  • Dell External OEMR R410 | Owners Manual - Page 137
    6 Disconnect the SAS data cables from the backplane. 7 Remove the SAS backplane from the system: a While pulling the two blue latches towards the front of the system, slide the backplane upward. See Figure 3-27. b When the backplane cannot slide upward any farther, pull the backplane toward the back
  • Dell External OEMR R410 | Owners Manual - Page 138
    3-28. Removing the Power Distribution Board WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Remove the power supplies
  • Dell External OEMR R410 | Owners Manual - Page 139
    4 Remove the two screws securing the power distribution board to the chassis. See Figure 3-28. 5 Slide the power distribution board away from the standoffs, and then lift the board out. See Figure 3-28. Figure 3-28. Power Distribution Board 1 2 5 4 3 1 screws (2) 3 power-distribution board 5 fan
  • Dell External OEMR R410 | Owners Manual - Page 140
    -Only Procedure) Removing the System Board WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. CAUTION: If you are using
  • Dell External OEMR R410 | Owners Manual - Page 141
    1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Remove all expansion cards and the integrated storage
  • Dell External OEMR R410 | Owners Manual - Page 142
    Figure 3-29. Removing and Installing the System Board 1 2 1 screws (9) 2 system board assembly Installing the System Board 1 Unpack the new system board. 2 Remove the labels from the processor shield and affix them to the system identification panel on the front of the system. See Figure 1-1. 3
  • Dell External OEMR R410 | Owners Manual - Page 143
    "Installing the Integrated Storage Controller Card" on page 101. After connecting the SAS cables to the controller, make sure to place the cables under the guide on the end of riser 1. Installing System Components 143
  • Dell External OEMR R410 | Owners Manual - Page 144
    10 If applicable, reconnect the RAID battery cable to the PERC controller card. 11 If applicable, reinstall the iDRAC6 Enterprise card. See "Installing an iDRAC6 Enterprise Card" on page 109. 12 If applicable, reinstall the iDRAC6 Express card. See "Installing an iDRAC6 Express Card" on page 107. 13
  • Dell External OEMR R410 | Owners Manual - Page 145
    You and Your System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. Troubleshooting System Startup Failure If your system
  • Dell External OEMR R410 | Owners Manual - Page 146
    online diagnostic test. See "Using Dell™ Diagnostics" on page 163. If the tests run successfully, the problem is not related to video hardware. If the tests fail, see "Getting Help" on page 167. Troubleshooting a USB Device 1 Use the following steps to troubleshoot a USB keyboard and/or mouse
  • Dell External OEMR R410 | Owners Manual - Page 147
    Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 167. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. 2 Restart the system and check for
  • Dell External OEMR R410 | Owners Manual - Page 148
    , see "Getting Help" on page 167. Troubleshooting a Wet System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn
  • Dell External OEMR R410 | Owners Manual - Page 149
    , see "Getting Help" on page 167. Troubleshooting a Damaged System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Open
  • Dell External OEMR R410 | Owners Manual - Page 150
    " on page 163. If the tests fail, see "Getting Help" on page 167. Troubleshooting the System Battery NOTE: If the system is turned off for long periods of time (for System Setup program, the problem may be caused by software rather than by a defective battery. 150 Troubleshooting Your System
  • Dell External OEMR R410 | Owners Manual - Page 151
    "Getting Help" on page 167. Troubleshooting System Cooling Problems WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system Ensure
  • Dell External OEMR R410 | Owners Manual - Page 152
    , see "Getting Help" on page 167. Troubleshooting System Memory WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If the
  • Dell External OEMR R410 | Owners Manual - Page 153
    settings, if needed. If the memory settings match the installed memory but a problem is still indicated, go to step 12. 5 Turn off the system specific memory module as faulty, swap or replace the module. 15 To troubleshoot an unspecified faulty memory module, replace the memory module in the first
  • Dell External OEMR R410 | Owners Manual - Page 154
    step 12 through step 18 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help" on page 167. Troubleshooting an Internal USB Key WARNING: Only trained service technicians are authorized to remove the system cover and access any of the
  • Dell External OEMR R410 | Owners Manual - Page 155
    . 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 167. Troubleshooting an External Tape Drive 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape drive are
  • Dell External OEMR R410 | Owners Manual - Page 156
    not resolved, see the documentation for the tape drive for additional troubleshooting instructions. If you cannot resolve the problem, see ""Getting Help" on page 167." Troubleshooting a Hard Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any of
  • Dell External OEMR R410 | Owners Manual - Page 157
    system. See "Closing the System" on page 83 e Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 167. Troubleshooting Your System 157
  • Dell External OEMR R410 | Owners Manual - Page 158
    Replacing the Optional Front Bezel" on page 81. WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 6 Turn off the system and
  • Dell External OEMR R410 | Owners Manual - Page 159
    peripherals. If the problem persists, see "Getting Help" on page 167. Troubleshooting Expansion Cards NOTE: When troubleshooting an expansion card, procedure, review the safety instructions that came with the system. 1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page
  • Dell External OEMR R410 | Owners Manual - Page 160
    see "Getting Help" on page 167. Troubleshooting the Microprocessors WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Run
  • Dell External OEMR R410 | Owners Manual - Page 161
    determine the faulty processor, and then replace the faulty processor. See "Getting Help" on page 167. If you have tested all the processors and the problem persists, the system board is faulty. See "Getting Help" on page 167. Troubleshooting Your System 161
  • Dell External OEMR R410 | Owners Manual - Page 162
    162 Troubleshooting Your System
  • Dell External OEMR R410 | Owners Manual - Page 163
    launched using Unified Server Configurator (USC). For more information about using USC, see the Dell Unified Server Configurator User's Guide on the Dell Support website at support.dell.com/manuals. Embedded System Diagnostics Features The embedded system diagnostics provides a series of menus and
  • Dell External OEMR R410 | Owners Manual - Page 164
    each test and its parameters • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing When to Use the Embedded System Diagnostics If a major component or device in the system does not operate properly
  • Dell External OEMR R410 | Owners Manual - Page 165
    Embedded System Diagnostics Testing Options Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom Test Information Function Performs a quick check of the system. This option runs device tests that do not require user interaction. Performs a more
  • Dell External OEMR R410 | Owners Manual - Page 166
    • Test Iterations - Selects the number of times the test is run. • Log output file pathname - Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive. Viewing Information and Results The following tabs in the Customize
  • Dell External OEMR R410 | Owners Manual - Page 167
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell External OEMR R410 | Owners Manual - Page 168
    168 Getting Help
  • Dell External OEMR R410 | Owners Manual - Page 169
    Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Jumpers Figure 7-1 shows the location of the configuration
  • Dell External OEMR R410 | Owners Manual - Page 170
    System Board Connectors See Figure 7-1 and Table 7-2 for the location and description of the system board connectors. Figure 7-1. System Board Connectors 1 2 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 3 4 5 170 Jumpers and Connectors
  • Dell External OEMR R410 | Owners Manual - Page 171
    Table 7-2. System Board Connectors Item Connector Description 1 CPU2 Processor 2 2 iDRAC6 Enterprise iDRAC 6 Enterprise card connector 3 B4 Memory module slot B4 B1 Memory module slot B1 (white release lever) B2 Memory module slot B2 (white release lever) B3 Memory module slot B3 (
  • Dell External OEMR R410 | Owners Manual - Page 172
    and clears any password(s) currently in use. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system, including any
  • Dell External OEMR R410 | Owners Manual - Page 173
    5 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug in the "disabled" position. However, before you assign a new system and/or setup password, you must
  • Dell External OEMR R410 | Owners Manual - Page 174
    174 Jumpers and Connectors
  • Dell External OEMR R410 | Owners Manual - Page 175
    address bus and a data bus for communications between the processor and RAM. C - Celsius. cache - A fast storage area that keeps a copy of data or instructions for quick data retrieval. cm - Centimeter(s). COMn - The device names for the serial ports on your system. control panel - The part of the
  • Dell External OEMR R410 | Owners Manual - Page 176
    coprocessor - A chip that relieves the system's processor of specific processing tasks. A math coprocessor, for example, handles numeric processing. CPU - Central processing unit. See processor. DC - Direct current. DDR - Double-data rate. A technology in memory modules that potentially doubles the
  • Dell External OEMR R410 | Owners Manual - Page 177
    from computational activity. IDE - Integrated drive electronics. A standard interface between the system board and storage devices. iDRAC - Internet Dell Remote Access Controller. A remote access controller that uses the Internet SCSI protocol. IP - Internet Protocol. IPv6 - Internet Protocol
  • Dell External OEMR R410 | Owners Manual - Page 178
    IRQ - Interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the processor. Each peripheral connection must be assigned an IRQ number. Two devices can share the same IRQ assignment, but you cannot operate both devices simultaneously.
  • Dell External OEMR R410 | Owners Manual - Page 179
    MAC address - Media Access Control address. Your system's unique hardware number on a network. mAh - Milliampere-hour(s). Mb - Megabit(s); 1,048,576 bits. MB - Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. Mbps -
  • Dell External OEMR R410 | Owners Manual - Page 180
    servers and storage systems in a rack. peripheral - An internal or external device, such as a diskette drive or keyboard, connected to a - Random-access memory. The system's primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you turn off
  • Dell External OEMR R410 | Owners Manual - Page 181
    data one bit at a time and is most often used to connect a modem to the system. service tag - A bar code label on the system used to identify it when you call Dell for technical support. SMART - Self-Monitoring Analysis and Reporting Technology. Allows hard drives to report errors and failures to
  • Dell External OEMR R410 | Owners Manual - Page 182
    system board - As the main circuit board, the system board usually contains most of your system's integral components, such as the processor(s), RAM, controllers for peripherals, and various ROM chips. system configuration information - Data stored in memory that tells a system what hardware is
  • Dell External OEMR R410 | Owners Manual - Page 183
    and down. To display a program at a specific graphics resolution, you must install the appropriate video drivers and your monitor must support the resolution. virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system
  • Dell External OEMR R410 | Owners Manual - Page 184
    184 Glossary
  • Dell External OEMR R410 | Owners Manual - Page 185
    hard drive, 84 power supply, 94 BMC configuring, 76 C cabling optical drive, 114 CD drive troubleshooting, 155 CD/DVD drive See optical drive. connectors system board, 170 USB, 10 video, 10 contacting Dell, 167 control panel assembly features, 10 installing, 136 LCD panel features, 12 removing, 132
  • Dell External OEMR R410 | Owners Manual - Page 186
    Dell Online Diagnostics using, 163 diagnostics advanced testing options, 165 testing options F front-panel features, 10 G guidelines connecting external devices, 19 expansion card installation, 96 memory installation, 119 H hard drive troubleshooting, 156 hard drives (cabled) installing, 90 removing
  • Dell External OEMR R410 | Owners Manual - Page 187
    blank, 94 processor, 129 SAS backplane board, 138 SAS controller, 101 J jumpers (system board), 169 K keyboards troubleshooting, 146 L LCD panel features, 12 menus, 13 M memory troubleshooting, 152 Memory Mirroring memory mode, 121 memory mode Advanced ECC, 120 memory mirroring, 121 Optimizer, 121
  • Dell External OEMR R410 | Owners Manual - Page 188
    O optical drive installing, 114 Optimizer memory mode, 121 P password setup, 74 system, 71 passwords disabling, 172 phone numbers, 167 POST accessing system features, 9 power indicators, 10, 20 power supplies indicators, 20 removing, 92, 94 replacing, 93, 96 power supply blank, 94 processor
  • Dell External OEMR R410 | Owners Manual - Page 189
    , 158 SATA hard drive. See hard drive. SD card troubleshooting, 154 securing your system, 67, 72 service-only procedure system board, 140 setup password, 74 slots See expansion slots. startup accessing system features, 9 support contacting Dell, 167 system closing, 83 opening, 82 system board
  • Dell External OEMR R410 | Owners Manual - Page 190
    external connections, 145 hard drive, 156 internal USB key, 154 keyboard, 146 wet system, 148 V video back-panel connector, 17 front-panel connectors, 10 troubleshooting, 146 W warning messages, 55 wet system troubleshooting, 148 U UEFI Boot Manager entering, 69 main screen, 70 System Utilities
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Dell™ PowerEdge™
R410 Systems
Hardware Owner’s
Manual