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Epson WorkForce 545 User Guide - Page 304

Solving Scanning Problems, Scanning Software Does Not Operate Correctly, Cannot Start Epson Scan

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Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Managing Color - Mac OS X 10.4 Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: Epson Scan is not available for Mac OS X 10.6/10.7. Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. 304

Section	Page
Front	1
Contents	3
Product Basics	14
Setting Up the Control Panel	14
Control Panel Buttons and Lights	14
Adjusting Control Panel Position	16
Changing LCD Screen Language	16
Turning Off Control Panel Sounds	17
Product Parts Locations	17
Product Parts - Top	18
Product Parts - Front	20
Product Parts - Inside	21
Product Parts - Back	22
Two-Sided Printing, Scanning, Copying, and Faxing	22
Selecting Wireless Network Settings From the Control Panel	24
Loading Paper	27
Loading Paper for Documents	27
Loading Paper for Photos	33
Loading Envelopes	38
Paper Loading Capacity	43
Available Epson Papers	44
Borderless Paper Type Compatibility	46
Paper or Media Type Settings	46
Placing Originals on the Product	48
Placing Originals on the Scanner Glass	48
Placing Originals in the Automatic Document Feeder	49
Copying	53
Copying Documents	53
Copying Photos	54
Paper Type Settings - Copying	57
Paper Size Settings - Copying	57
Copying Options	58
Printing From a Computer	60
Printing with Windows	60
Selecting Basic Print Settings - Windows	60
Print Quality Options - Windows	63
Multi-Page Printing Options - Windows	63
Selecting Double-sided Printing Settings - Windows	63
Double-sided Printing Options - Windows	66
Print Density Adjustments - Windows	67
Selecting Additional Layout and Print Options - Windows	67
Custom Color Correction Options - Windows	68
Additional Settings Options - Windows	70
Selecting a Printing Preset - Windows	70
Printing Your Document or Photo - Windows	71
Selecting Default Print Settings - Windows	72
Changing the Language of the Printer Software Screens	73
Changing Automatic Update Options	74
Printing with Mac OS X 10.5, 10.6, or 10.7	75
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7	76
Print Quality Options - Mac OS X 10.5/10.6/10.7	79
Print Options - Mac OS X 10.5/10.6/10.7	80
Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7	80
Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7	81
Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7	82
Double-sided Printing Options and Adjustments - Mac OS X	83
Managing Color - Mac OS X 10.5/10.6/10.7	84
Color Matching and Color Options - Mac OS X 10.5/10.6/10.7	85
Printing Your Document or Photo - Mac OS X 10.5/10.6/10.7	85
Checking Print Status - Mac OS X 10.5/10.6/10.7	86
Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7	87
Printing Preferences - Mac OS X 10.5/10.6/10.7	88
Printing with Mac OS X 10.4	88
Selecting Page Setup Settings - Mac OS X 10.4	89
Selecting Basic Print Settings - Mac OS X 10.4	90
Print Quality Options - Mac OS X 10.4	93
Print Options - Mac OS X 10.4	93
Selecting Print Layout Options - Mac OS X 10.4	94
Selecting Double-sided Printing Settings - Mac OS X 10.4	94
Managing Color - Mac OS X 10.4	96
Color Options - Mac OS X 10.4	96
Selecting Printing Preferences - Mac OS X 10.4	97
Printing Preferences - Mac OS X 10.4	97
Printing Your Document or Photo - Mac OS X 10.4	98
Checking Print Status - Mac OS X 10.4	98
Cancelling Printing Using a Product Button	99
Scanning	100
Starting a Scan	100
Starting a Scan Using the Product Control Panel	100
Scan to Memory Card Options	102
Changing Default Scan Button Settings	102
Starting a Scan Using the Epson Scan Icon	103
Starting a Scan from a Scanning Program	105
Selecting Epson Scan Settings	107
Scan Modes	107
Selecting the Scan Mode	107
Scanning in Home Mode	108
Selecting a Scan Area - Home Mode	111
Available Image Adjustments - Home Mode	114
Selecting a Scan Size - Home Mode	115
Scanning in Office Mode	117
Selecting a Scan Area - Office Mode	119
Available Image Adjustments - Office Mode	121
Scanning in Professional Mode	122
Available Image Types - Professional Mode	125
Selecting a Scan Area - Professional Mode	125
Available Image Adjustments - Professional Mode	128
Selecting a Scan Size - Professional Mode	130
Image Preview Guidelines	133
Scan Resolution Guidelines	133
Selecting Scan File Settings	134
Available Scanned File Types and Optional Settings	135
Scanning with Mac OS X 10.6/10.7	136
Scanning to a PDF File	138
Restoring Photo Colors as You Scan	141
Convert Scanned Documents to Editable Text (OCR)	142
Scanning Using OCR - Windows	142
Scanning Using OCR - Mac OS X 10.4 or 10.5	144
Faxing	147
Connecting a Telephone or Answering Machine	147
Setting Up Fax Features	150
Setting Up Fax Features Using the Product Control Panel	151
Selecting Your Country or Region	151
Selecting the Date and Time	152
Entering Fax Header Information	154
Entering Numbers and Characters for Faxing	155
Selecting Fax Send and Receive Settings	156
Selecting Fax Communication Settings	157
Printing Fax Reports	158
Restoring Default Fax Settings	159
Fax Sending Options	160
Fax Printing Options	161
Fax Communications Options	161
Fax Report Options	162
Restore Default Settings Options	163
Setting Up Fax Features Using the Fax Utility - Windows	163
Setting Up Fax Features Using the Fax Utility - Mac OS X	165
Setting Up Speed Dial and Group Dial Lists	166
Setting Up Speed/Group Dial Lists Using the Product Control Panel	167
Creating Speed Dial List Entries	167
Printing Your Speed Dial List	169
Creating Group Dial List Entries	170
Printing Your Group Dial List	173
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows	174
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X	178
Sending Faxes	179
Sending Faxes from the Product Control Panel	180
Manually Dialing or Redialing Fax Numbers	180
Selecting Fax Numbers From Speed or Group Dial Lists	181
Dialing Fax Numbers from a Connected Telephone	182
Fax Send Options	184
Sending Faxes Using the Fax Utility - Windows	184
Sending Faxes Using the Fax Utility - Mac OS X	186
Receiving Faxes	189
Fax Reception	190
Receiving Faxes Automatically (Auto Answer)	190
Receiving Faxes Manually	190
Using Memory Cards With Your Product	192
Inserting a Memory Card	192
Memory Card Types	195
Memory Card File Specifications	196
Removing a Memory Card	196
Printing from a Memory Card	197
Viewing and Printing Photos	197
Viewing and Printing Individual Photos	198
Printing All Photos	200
Printing Photos by Date	201
Viewing and Printing Photos From a Slide Show	204
Cropping Photos Displayed on the LCD Screen	205
Modifying Photos Displayed on the LCD Screen	206
Photo Adjustment Options	207
Selecting Print Settings for Photos Displayed on the LCD Screen	208
Print Setting Options - Photo Mode	208
Printing Photo Layouts	209
Photo Layout Options	211
Printing Photo Greeting Cards	211
Creating and Printing a Greeting Card Template	212
Printing a Greeting Card From a Template	213
Printing Photo Proofsheets	215
Transferring Photos on a Memory Card	216
Transferring Photos from a Memory Card to Your Computer	216
Setting Up File Sharing for Photo Transfers From Your Computer	217
Transferring Photos From a Memory Card to an External Device	217
Using an External Device with Your Product	219
Wireless Printing from a Mobile Device	219
Printing from a Camera Connected to Your Product	219
Selecting Print Settings for Printing From a Camera	220
Print Settings - Camera	221
Photo Adjustments - Camera	222
Connecting and Printing From a Camera	223
Viewing or Printing from a USB Flash Drive or External Device	225
USB Device File Specifications	225
Connecting and Using a USB Flash Drive or External Device	225
Charging a USB Device Using Your Product	227
Printing Personalized Projects	228
Printing Personalized Note Paper	228
Printing Lined Paper and Graph Paper	229
Replacing Ink Cartridges	231
Check Cartridge Status	231
Checking Cartridge Status on the LCD Screen	231
Checking Cartridge Status with Windows	232
Checking Cartridge Status with Mac OS X	235
Purchase Epson Ink Cartridges	236
Ink Cartridge Part Numbers	236
Removing and Installing Ink Cartridges	237
Printing With Black Ink and Expended Color Cartridges	242
Printing With Expended Color Cartridges - Windows	242
Printing With Expended Color Cartridges - Mac OS X 10.5/10.6/10.7	242
Conserving Low Black Ink with Windows	243
Adjusting Print Quality	245
Print Head Maintenance	245
Print Head Nozzle Check	245
Checking the Nozzles Using the Product Control Panel	245
Checking the Nozzles Using a Computer Utility	248
Print Head Cleaning	251
Cleaning the Print Head Using the Product Control Panel	251
Cleaning the Print Head Using a Computer Utility	253
Print Head Alignment	256
Aligning the Print Head Using the Product Control Panel	257
Aligning the Print Head Using a Computer Utility	258
Cleaning the Paper Path	261
Cleaning and Transporting Your Product	262
Cleaning Your Product	262
Transporting Your Product	264
Solving Problems	267
Checking for Software Updates	267
Product Status Messages	268
Running a Product Check	269
Resetting Control Panel Defaults	271
Solving Setup Problems	272
Noise After Ink Installation	273
Software Installation Problems	273
Control Panel Setup Problems	274
Solving Network Problems	274
Product Cannot Connect to a Wireless Router or Access Point	274
Network Software Cannot Find Product on a Network	275
Product Does Not Appear in Mac OS X Printer Window	275
Cannot Print Over a Network	276
Cannot Scan Over a Network	276
Printing a Network Status Sheet	277
Solving Copying Problems	278
Product Makes Noise, But Nothing Copies	278
Product Makes Noise When It Sits for a While	278
Solving Paper Problems	278
Paper Feeding Problems	279
Paper Jam Problems Inside the Product	279
Paper Jam Problems in the Main Tray	284
Paper Jam Problems in the Automatic Document Feeder	288
Paper Ejection Problems	291
Solving Problems Printing from a Computer	292
Nothing Prints	292
Product Icon Does Not Appear in Windows Taskbar	293
Error After Cartridge Replacement	294
Printing is Slow	294
Solving Page Layout and Content Problems	295
Inverted Image	295
Too Many Copies Print	296
Blank Pages Print	296
Incorrect Margins on Printout	297
Border Appears on Borderless Prints	297
Incorrect Characters Print	298
Incorrect Image Size or Position	298
Slanted Printout	299
Solving Print Quality Problems	299
White or Dark Lines in Printout	300
Blurry or Smeared Printout	300
Faint Printout or Printout Has Gaps	302
Grainy Printout	302
Incorrect Colors	303
Solving Scanning Problems	304
Scanning Software Does Not Operate Correctly	304
Cannot Start Epson Scan	304
Solving Scanned Image Quality Problems	305
Image Consists of a Few Dots Only	305
Line of Dots Appears in All Scanned Images	306
Straight Lines in an Image Appear Crooked	306
Image is Distorted or Blurry	306
Image Colors are Patchy at the Edges	307
Image is Too Dark	307
Back of Original Image Appears in Scanned Image	307
Ripple Patterns Appear in an Image	307
Image is Scanned Upside-Down	308
Scanned Image Colors Do Not Match Original Colors	308
Scan Area is Not Adjustable in Thumbnail Preview	308
Scanned Image Edges are Cropped	309
Solving Memory Card Problems	309
Memory Card Does Not Fit Into a Slot	309
Cannot View or Print Photos from a Memory Card	309
Cannot Transfer Photos To or From a Memory Card	310
Solving Faxing Problems	310
Cannot Send or Receive Faxes	311
Cannot Receive Faxes with a Telephone Connected to Your Product	311
When to Uninstall Your Product Software	312
Uninstalling Product Software - Windows	312
Uninstalling Product Software - Mac OS X	313
Where to Get Help	313
Technical Specifications	315
Windows System Requirements	315
Mac System Requirements	316
Printing Specifications	316
Scanning Specifications	316
Automatic Document Feeder (ADF) Specifications	317
Fax Specifications	317
Paper Specifications	318
Printable Area Specifications	319
Ink Cartridge Specifications	321
Memory Card Specifications	322
Dimension Specifications	323
Electrical Specifications	323
Environmental Specifications	324
Interface Specifications	324
External USB Device Specifications	324
Network Interface Specifications	325
Safety and Approvals Specifications	325
Notices	327
FCC Compliance Statement	327
Software Notices	329
Trademarks	333
Copyright Notice	333
libTIFF Software Acknowledgment	334
A Note Concerning Responsible Use of Copyrighted Materials	334
Default Delay Times for Power Management for Epson Products	335