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Gateway DX4320 Hardware Installation Guide - Page 58

Heads, Sectors, Write, Precomp, Troubleshooting

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Chapter 7: Troubleshooting ■ Make sure that the IDE jumper settings on the back of the drive are set correctly. For more information, see "Setting the IDE jumpers" on page 12. ■ Make sure that the SCSI IDs for all SCSI devices have been set correctly. For more information, see "Setting the SCSI jumpers" on page 16. ■ Check your BIOS Setup utility to see if your computer supports Logical Block Addressing (LBA). If your computer does not support LBA, the maximum size for the hard drive is 2.1 GB. You may need to contact Gateway Technical Support for information about upgrading your BIOS. If your computer does not support LBA, enter the following drive settings in the BIOS Setup utility: Cyl. 1024 Heads 16 Sectors LZ 63 0 Write Precomp None ■ If your new hard drive came with Windows already installed and Windows does not work correctly, use the red Drivers CD, the Gateway System Restoration Kit, or the Gateway System Restoration CD that originally came with your computer to reinstall Windows. Go to "Setting Up the New Drive Automatically" on page 35 and follow the appropriate instructions. 54 www.gateway.com

Section	Page
Preparing for Installation	5
To prepare for installation:	6
Preventing static electricity discharge	8
Removing an Existing Drive	9
To remove an existing drive:	10
Configuring the New Drive	13
Configuring the new IDE drive	14
Master drives	15
Slave drives	15
Cable select	15
Setting the IDE jumpers	16
To set the jumpers for an IDE drive:	17
Configuring the new SCSI drive	18
Termination	19
SCSI IDs	19
Setting the SCSI jumpers	20
To set the jumpers for a SCSI drive:	21
Configuring the new Serial ATA drive	23
Installing the New Drive	25
Installing the drive in your computer	26
To install the drive into your computer:	26
Installing the additional fan	30
To install the additional fan into a tower case:	30
Connecting the drive cables	32
To connect the drive cables:	32
To complete drive installation:	37
Setting Up the New Drive Automatically	39
Setting up the hard drive	40
Using the red Drivers CD	40
To set up a hard drive automatically using the red Drivers CD:	40
Using the System Restoration Kit	42
To set up a hard drive automatically using the System Restoration Kit:	42
Using the System Restoration CD	43
To set up a hard drive automatically using the System Restoration CD:	43
Setting up the New Drive Manually	45
Partitioning the new drive	45
Determining which file system to use	46
Creating a primary partition	47
To create a primary partition with FAT16:	47
To partition your drive with FAT32:	48
Creating the extended partition	50
To create an extended partition using FAT16 or FAT32:	51
Creating an NTFS partition in WindowsNT4.0	51
To create an extended partition using WindowsNT NTFS:	51
Creating an NTFS partition in WindowsXP	52
To create an extended partition using WindowsXP NTFS:	52
To create a logical drive using WindowsXP NTFS:	53
Formatting the New Drive	54
Formatting a primary partition using DOS	54
To format the primary partition on a boot drive:	54
Formatting a partition or slave drive using Windows	56
To format a partition or slave drive in WindowsXP, WindowsMe, Windows2000, Windows98, or Wind...	56
Troubleshooting	57
Safety, Regulatory, and Legal Information	59
Regulatory compliance statements	59