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HP 4200n HP LaserJet 4200 and 4300 series printer - User Guide - Page 137

Does the printer select the proper trays and paper-handling accessories?, READY, USE REQUESTED TRAY

UPC - 808736313971

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5 Does the printer select the proper trays and paper-handling accessories? YES For other problems, check the Contents, the Index, or the printer driver online Help. NO The printer pulls paper from the wrong tray. An optional accessory is not working properly. A message other than READY appears on the printer control panel display. Make sure that you have selected the Print a configuration page to verify that the Go to "Understanding correct tray. (See "Selecting which tray is accessory is installed properly and is printer messages" on used for printing" on page 46.) functional. (See "Configuration page" on page 109. Make sure that trays are correctly page 83.) configured for paper size and type. (See Configure the printer driver to recognize "Loading tray 2 or an optional 500-sheet the installed accessories (including trays). tray" on page 43.) Print a configuration page (See the printer driver online Help.) to see current tray settings. (See "Configuration page" on page 83.) Turn the printer power off, and then turn the printer power on. Make sure that the tray selection (Source) Verify that you are using the correct or Type in the printer driver or program is optional accessory for the printer. set correctly. (The printer driver and If the optional duplexer will not duplex, program settings override the printer control check that the rear output bin is closed. panel settings.) By default, paper loaded in tray 1 will be If the optional duplexer will not duplex, you might need to install more memory. (See printed first. If you do not want to print from "Printer memory and expansion" on tray 1, remove any paper loaded in the tray page 169.) or change the USE REQUESTED TRAY setting. (See "Customizing tray 1 operation" on page 47.) Change TRAY 1 SIZE and TRAY 1 TYPE to a setting other than ANY. If the optional stacker or stapler/stacker is not working properly, check the accessory lights. (See "Accessory lights" on page 122.) If you want to print from tray 1, but cannot select the tray in a program, see "Customizing tray 1 operation" on page 47. If the optional stacker or stapler/stacker is not working properly, check to see if a message appears on the printer control panel display. (See "Control panel messages" on page 110.) If the optional stapler/stacker is not stapling, but the accessory light is solid green, and neither TOO MANY PAGES IN JOB nor DIFFERENT PAPER SIZES IN JOB appears on the printer control panel display, call for support. (See "Getting support" on page 144.) ENWW Determining printer problems 135

Section	Page
Contents	5
About the documentation	9
Where to look for information	9
Setting up the printer	9
Using the printer	10
Printer basics	11
Overview	11
Printer features and benefits	12
Printer configurations	14
Printer parts and locations	15
Accessories and supplies	17
Moving the printer	18
Ordering information	19
Ordering through service or support providers	19
Ordering directly through the embedded Web server	19
Ordering directly through the printer software	20
Part numbers	20
Control panel layout	26
Control panel lights	26
Control panel buttons	27
Using the printer Help (?) system	27
Printing and changing control panel menus	28
Accessory lights	29
Printer software	30
Printer drivers	31
Software for Windows-based computers	32
Software for Macintosh computers	34
Software for networks	35
Printing tasks	37
Overview	37
Selecting the output bin	38
Printing to the top (standard) output bin	38
Printing to the rear output bin	39
Printing to the optional stacker or stapler/stacker	39
Orientation of paper when a stapler is installed	40
Stapling documents	41
Loading staples	43
Loading trays	44
Loading tray1	44
Loading tray2 or an optional 500sheet tray	45
Loading an optional 1,500sheet tray	47
Selecting which tray is used for printing	48
Printing by type and size of paper (locking trays)	50
Manually feeding paper from tray1	51
Selecting the correct fuser mode	52
Printing envelopes	53
Loading envelopes in tray1	54
Feeding envelopes automatically (optional envelope feeder)	55
Installing the optional envelope feeder	56
Removing the optional envelope feeder	57
Loading envelopes in the optional envelope feeder	58
Printing special paper	59
Printing labels	60
Printing transparencies	61
Printing letterhead, prepunched, or preprinted paper (singlesided)	62
Printing on paper with a special finish	63
Printing small sizes, custom sizes, or heavy paper	64
Setting custom paper sizes	65
Printing both sides of paper (optionalduplexer)	66
Guidelines for printing both sides of paper	67
Orientation of paper for duplexing	68
Layout options for printing both sides of paper	69
Using printer driver features	70
Using job-storage features	72
Quick copying a job	72
Deleting a quick copy job	73
Proofing and holding a job	73
Deleting a held job	74
Printing a private job	74
Deleting a private job	75
Storing a print job	76
Deleting a stored job	76
Managing and maintaining the printer	77
Overview	77
Using the embedded Web server	78
Gaining access to the embedded Web server	78
Viewing embedded Web server pages	79
Configuring e-mail alerts	81
Managing the print cartridge	82
Checking the supply level	83
Print-cartridge interaction (shaking)	84
Cartridge Low and Cartridge Out conditions	84
Checking the printer configuration	85
Menu map	85
Configuration page	85
Supplies status page	87
PS or PCL font list	88
Cleaning the printer	89
Cleaning the inside of the printer	90
Cleaning the fuser	91
Running the cleaning page manually	91
Running the cleaning page automatically	92
Performing preventative maintenance	93
Replacing the stapler unit	94
Removing and replacing the stapler unit	94
Problem solving	97
Overview	97
Clearing jams	98
Clearing jams from the top-cover and print-cartridge areas	99
Clearing jams from the optional envelope feeder	101
Clearing jams from the trays	102
Clearing jams from the optional duplexer	104
Clearing jams from the output areas	105
Clearing jams from the fuser area	106
Clearing jams from the optional stacker or stapler/stacker	108
Solving repeated paper jams	110
Understanding printer messages	111
Control panel messages	112
Mopy disk error messages	123
Understanding accessory lights for the stacker and stapler/stacker	124
Accessory lights	124
Replacing accessories or accessory components	125
Correcting print-quality problems	126
Determining printer problems	133
Troubleshooting flowchart	133
Troubleshooting flowchart for Macintosh users	138
Selecting an alternate PPD	140
Troubleshooting the optional hard disk	141
Troubleshooting PS errors	142
Communicating with an optional HPJetdirect print server	143
Service and support	145
Introduction	145
Ordering parts and supplies	145
Contacting HP	146
Getting support	146
Obtaining extended service and support	147
Contacting the HPfraud hotline	147
Warranty information	148
HewlettPackard limited warranty statement	149
Limited warranty for print-cartridge life	150
Guidelines for repacking the printer	150
Service information form	151
HPsoftware license terms	152
Control panel menus	153
Overview	153
Understanding the menus	153
Retrieve Job menu	154
Information menu	155
Paper Handling menu	156
Configure Device menu	159
Printing submenu	159
PCL submenu	160
Print Quality submenu	161
System Setup submenu	164
Output Setup submenu	166
I/O submenu	167
Resets submenu	168
Diagnostics menu	169
Service menu	169
Printer memory and expansion	171
Overview	171
Installing memory	172
Checking memory installation	174
Saving resources (permanent resources)	174
Installing EIO cards or mass storage devices	175
Printer commands	177
Overview	177
Understanding PCL6 and PCL5e printer command syntax	178
Combining escape sequences	178
Entering escape characters	179
Selecting PCL6 and PCL5e fonts	179
Common PCL6 and PCL5e printer commands	181
Specifications	183
Overview	183
Paper specifications	184
Supported sizes and weights of paper	185
Supported types of paper	189
Guidelines for using paper	189
Paper weight equivalence table	191
Labels	192
Transparencies	192
Envelopes	193
Card stock and heavy paper	194
Printer specifications	195
Physical dimensions	195
Printer weight (without print cartridge)	196
Environmental specifications	196
General specifications	197
Regulatory information	199
FCC regulations	199
Environmental product stewardship program	200
Declarations of Conformity	202
Declaration of Conformity	202
Canadian DOC regulations	202
Safety statements	203
Laser safety statement (U.S.)	203
EMI statement (Korea)	203
VCCI statement (Japan)	203
Laser statement (Finland)	204
Index	205
Numerics	205
A	205
B	205
C	205
D	206
E	207
F	207
G	208
H	208
I	208
J	209
K	209
L	209
M	209
N	210
O	210
P	210
Q	212
R	212
S	212
T	213
U	214
V	214

Match case Limit results 1 per page

ENWW

Determining printer problems

135

5 Does the printer select the proper trays and paper-handling accessories?

YES

For other problems, check the Contents, the Index, or the printer driver online Help.

The printer pulls paper from the wrong tray.

An optional accessory is not working

properly.

A message other than

READY

appears on the printer

control panel display.

Make sure that you have selected the

correct tray. (See

“Selecting which tray is

used for printing” on page 46

Make sure that trays are correctly

configured for paper size and type. (See

“Loading tray 2 or an optional 500-sheet

tray” on page 43

.) Print a configuration page

to see current tray settings. (See

“Configuration page” on page 83

Make sure that the tray selection (Source)

or Type in the printer driver or program is

set correctly. (The printer driver and

program settings override the printer control

panel settings.)

By default, paper loaded in tray 1 will be

printed first. If you do not want to print from

tray 1, remove any paper loaded in the tray

or change the

USE REQUESTED TRAY

setting.

(See

“Customizing tray 1 operation” on

page 47

.) Change

TRAY 1 SIZE

and

TRAY 1

TYPE

to a setting other than

ANY

If you want to print from tray 1, but cannot

select the tray in a program, see

“Customizing tray 1 operation” on page 47

Print a configuration page to verify that the

accessory is installed properly and is

functional. (See

“Configuration page” on

page 83

Configure the printer driver to recognize

the installed accessories (including trays).

(See the printer driver online Help.)

Turn the printer power off, and then turn

the printer power on.

Verify that you are using the correct

optional accessory for the printer.

If the optional duplexer will not duplex,

check that the rear output bin is closed.

If the optional duplexer will not duplex, you

might need to install more memory. (See

“Printer memory and expansion” on

page 169

If the optional stacker or stapler/stacker is

not working properly, check the accessory

lights. (See

“Accessory lights” on

page 122

If the optional stacker or stapler/stacker is

not working properly, check to see if a

message appears on the printer control

panel display. (See

“Control panel

messages” on page 110

If the optional stapler/stacker is not

stapling, but the accessory light is solid

green, and neither

TOO MANY PAGES IN JOB

nor

DIFFERENT PAPER SIZES IN JOB

appears on the printer control panel

display, call for support. (See

“Getting

support” on page 144

Go to

“Understanding

printer messages” on

page 109