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HP CP6015dn HP Color LaserJet CP6015 Series Printers - Software Technical Refe - Page 320

Troubleshooting the product setup, Nearest Size & Crop - power issue

UPC - 883585363018

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Print a configuration page i. Press the select button to open the menus. ii. Press the up arrow or the down arrow to scroll to INFORMATION, and then press select . iii. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION. iv. Press select to print the configuration page. c. On the first configuration page, under Product Settings, find the IP Address. Type this address into the Printer Address field on the add printer screen. d. Select the Printer Model and select the product in the Model Name list. If the product PPD does not appear in the Model Name list, turn the computer off and then on again and restart the setup process. 6. Click Add. The product appears in the Printer List. 7. To configure installable options such as a duplexing unit or optional paper trays, click Show Info? and select Installable Options in the drop-down menu. NOTE: This step is necessary only for network connections and USB connections that use Rendezvous/Bonjour. AppleTalk automatically configures the installable options. 8. In the Optional Trays: drop-down menu, select the trays that are installed on the product. 9. In the Collation in Printer: drop-down menu, select the amount of memory and hard disk combination that is installed in the product: 10. If the product has a hard disk, select Installed from the Printer Hard Disk drop-down menu. 11. If the product has a duplex unit, select the Duplex Unit check box. 12. In the Accessory Output Bins: drop-down menu, select the output bins that are installed on the product. 13. In the Paper Matching: drop-down menu, select one of the following options: ● Prompt User for correct size ● Nearest Size & Scale ● Nearest Size & Crop 14. Click Apply Changes, and then close the Printer List dialog box. Troubleshooting the product setup If the product does not appear in the printer list after an installation: Complete each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the product and the computer and that the product is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. 296 Chapter 6 Macintosh software and utilities ENWW

Section	Page
Purpose and scope	25
Introduction	25
HP Color LaserJet CP6015 Series	27
Product comparison	30
Printing-system software	31
System requirements	31
Supported operating systems	31
Print driver support in other operating systems	32
Availability	32
Printing-system software on the Web	32
In-box printing-system software CD	33
HP LaserJet software CD, Windows partition	33
CD versions and language support	33
Driver languages	34
Installer languages	35
Documentation languages	36
Documentation availability	38
User documentation	39
HP Color LaserJet CP6015 Series User Guide	39
HP Color LaserJet CP6015 SeriesInstall Notes	40
Administrator documentation	40
HP Embedded Web Server User Guide	41
HP Jetdirect Administrator's Guide	42
Software description	43
Introduction	43
Windows printing-system software features	44
Printing system and installer	44
HP Color LaserJet CP6015 Series printing-system software CD for Windows systems	44
Installer features	47
HP Color LaserJet print drivers	47
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver	47
Print-driver version numbers for Windows operating systems	48
Driver Configuration for Windows	49
Driver autoconfiguration	49
Bidirectional communication	49
Enterprise AutoConfiguration	49
Update Now	51
HP Driver Preconfiguration	52
Lockable features	53
Continuous export	54
HP Driver Diagnostic Printer Check Tool	55
Color Access Control	56
International Color Consortium profiles	58
PANTONE color profiles	59
HP Easy Printer Care	60
Installation	60
Access	60
Find Other Printers	62
HP Easy Printer Care – Overview tab	67
HP Easy Printer Care – Support tab	73
Device Management	74
Troubleshooting and Help	75
HP Embedded Web Server	76
Access to the HP EWS	76
The HP EWS frame	76
Information tab	77
Links to off-product solutions	77
Device Status screen	78
Configuration Page	78
Settings tab	80
Configure device	81
Alerts	82
Security	85
Restrict Color	86
Networking tab	87
Configuration section	88
Security section	88
Diagnostics section	89
Network settings	89
HP Web Jetadmin	90
Font support	91
Basic fonts	91
Default fonts	91
HP Driver Deployment Utility	97
Installing Windows printing-system components	107
Introduction	107
General Microsoft Windows installation instructions	108
Microsoft Windows installation for direct connections	108
Install from the printing-system CD	108
Install drivers using the Microsoft Add Printer wizard	108
Microsoft Windows installation for computers on a network	109
Point and Print installation for Windows 2000, XP, Server 2003, and Vista	115
Installer Customization Wizard for Windows	116
Run the Installer Customization Wizard	116
Distribution	134
Detailed MS Windows installation instructions	135
Use the Help, Back, Next, and Cancel buttons	135
Printing-system software installation for direct connections	137
Printing-system software installation for network connections	150
Set a default printer	166
Modify an existing installation	167
Uninstall instructions	168
HP PCL 6 Print Driver for Windows	169
Introduction	169
Access print drivers	171
Printing Preferences driver tabs	171
Properties driver tabs	172
Help system	173
“What's this?” Help	173
Incompatible Print Settings messages	173
Advanced tab features	175
Paper/Output	175
Copy Count	176
Graphic	176
Image Color Management	176
True Type Font	177
Document Options	177
Advanced Printing Features	177
Print Optimizations	177
Printer Features	178
Layout Options	178
Printing Shortcuts tab features	179
Use defined printing shortcuts	180
General Everyday Printing	180
Paper type	180
Paper sizes	182
Paper source	183
Orientation	183
Print on both sides	183
Pages per sheet	183
Staple	183
Two-sided (Duplex) Printing	184
Booklet Printing	184
Envelopes	185
Factory Defaults	185
Document preview image	185
Create a custom printing shortcut	185
Paper/Quality tab features	187
Paper Options	188
Paper sizes	188
Custom Paper Size	189
Name	189
Paper size	190
Units	190
Custom width and height control limits	190
Paper source	191
Paper type	191
Special pages	193
Covers	193
Print pages on different paper	194
Document preview image	195
Print Quality	195
Print Quality drop-down menu	195
Gloss Level	195
Gloss Level driver settings	196
Effects tab features	197
Resizing Options	197
Actual Size	198
Print Document On	198
Scale to Fit	198
% of Actual Size	198
Document preview image	199
Watermarks	199
Current watermarks	201
Watermark Message	201
Message Angle	201
Font Attributes	201
Default watermark settings	203
Finishing tab features	204
Document Options	204
Print on Both Sides	205
Print on both sides automatically	205
Print on both sides manually	206
Flip Pages Up	207
Booklet Layout	208
Book and Booklet Printing	208
Pages per Sheet	209
Print Page Borders	209
Page Order	210
Document preview image	210
Orientation	211
Output tab features	212
Output Options	212
Document preview image	213
Output Bin options	213
Job Storage tab features	214
Status group box	216
Job Storage Mode	216
Off	216
Proof and Hold	216
Personal Job	217
Quick Copy	217
Stored Job	217
PIN to print	218
Job Notification Options	218
User Name	218
Job Name	219
Use job-storage features when printing	219
Release a job-storage print job	220
Delete a job-storage print job	220
Color tab features	221
Color Options	222
Automatic	222
Manual	222
General	224
Neutral Grays	224
Halftone	224
Color Themes	225
Default (sRGB)	225
Photo (sRGB)	225
Photo (Adobe RGB 1998)	225
Vivid (sRGB)	225
Custom Profile	225
Document preview image	226
Services tab features	227
Internet Services	228
Device services	228
Device Settings tab features	229
Form to Tray Assignment	230
Font Substitution Table	230
External Fonts	231
Installing external fonts	232
Removing external fonts	233
Installable Options	233
Automatic Configuration	233
Tray 3	234
Trays 4 and 5	234
Duplex Unit (for 2-Sided Printing)	234
Allow Manual Duplexing	234
Accessory Output Bin	234
Printer Hard Disk	234
Job storage	234
Job Separator	235
Mopier Mode	235
Mopier mode and collation	235
About tab features	237
HP Universal Print Drivers for Windows — PS and PCL 5	239
Introduction	239
Access to print drivers	241
Printing Preferences driver tabs	241
Properties driver tabs	242
Help system	243
What's this? Help	243
Options Cannot be Combined messages	243
Advanced tab features	244
Paper/Output	245
Copy Count	245
Graphic	246
Image Color Management	246
True Type Font	247
Document Options	247
Advanced Printing Features	247
Print Optimizations – PCL 5 Universal Print Driver only	247
PostScript Output Options – PS Universal Print Driver only	247
Printer Features	248
Layout Options	249
Printing Shortcuts tab features	250
Factory Defaults	251
User Guide Print Settings	251
Document preview image	251
Paper/Quality tab features	252
Paper Options	253
Paper sizes	253
Custom Paper Size	254
Name	254
Paper size	254
Units	254
Custom width and height control limits	255
Paper source	255
Paper type	256
Special pages	257
Covers	257
Print pages on different paper	258
Document preview image	259
Print Quality	259
Print Quality drop-down menu	259
Gloss Level	260
Gloss Level driver settings	260
Effects tab features	261
Resizing Options	261
Actual Size	262
Print Document On	262
Scale to Fit	262
% of Actual Size	262
Document preview image	263
Watermarks	263
Current watermarks	265
Watermark Message	265
Message Angle	265
Font Attributes	265
Default watermark settings	267
Finishing tab features	268
Document Options	268
Print on Both Sides	269
Print on both sides automatically	269
Print on both sides manually	270
Flip Pages Up	271
Booklet layout	272
Book and Booklet Printing	272
Pages per Sheet	273
Print Page Borders	273
Page Order	273
Document preview image	274
Orientation	274
Output tab features	276
Output Options	276
Document preview image	277
Output Bin options	277
Job Storage tab features	278
Status group box	280
Job Storage Mode	280
Off	280
Proof and Hold	280
Personal Job	281
Quick Copy	281
Stored Job	281
PIN to print	282
Job Notification Options	282
User Name	282
Job Name	283
Use job-storage features when printing	283
Release a job-storage print job	284
Deleting a job-storage print job	284
Color tab features	285
Color Options	286
Automatic	286
Manual	286
General	288
Neutral Grays	288
Halftone	288
Color Themes	289
RGB Color	289
Default (sRGB)	289
Photo (sRGB)	289
Photo (Adobe RGB 1998)	289
None	289
Custom Profile	289
CMYK Color – PS Universal Print Driver only	290
Default CMYK+	290
SWOP	290
Euroscale	290
DIC (Dainippon)	290
Custom Profile	290
Document preview image	290
Services tab features	292
Internet Services	292
Device Settings tab features	294
Form to Tray Assignment	295
Font Substitution Table	296
External Fonts	297
Install external fonts	298
Remove external fonts	299
PS Universal Print Driver Device Settings	299
Available PostScript Memory	299
Output Protocol	299
Send Ctrl-D Before Each Job	300
Send Ctrl-D After Each Job	300
Convert Gray Text to PostScript Gray	300
Convert Gray Graphics to PostScript Gray	300
Add Euro Currency Symbol to PostScript Fonts	300
Job Timeout	300
Wait Timeout	301
Minimum Font Size to Download as Outline	301
Maximum Font Size to Download as Outline	301
Installable Options	301
Automatic Configuration	301
Mopier Mode	302
Mopier mode and collation	302
Postscript Passthrough – PS Universal Print Driver only	303
About tab features	304
Macintosh software and utilities	305
Introduction	305
Supported Macintosh operating systems	306
Macintosh system requirements	307
Printing-system software for Macintosh	308
PDEs	308
HP Embedded Web Server	308
Install notes	308
Online help	308
Screen fonts	308
Install and uninstall the Macintosh printing system	309
HP LaserJet software CD, Macintosh partition	309
Install the HP LaserJet printing-system software for the Macintosh OS	309
General installation instructions	309
Mac OS X installation	310
Main Install dialog box sequence	310
Setup instructions	317
Setting up a printer with Mac OS X v10.4	317
Setting up a printer with Mac OS X v10.3	319
Troubleshooting the product setup	320
Uninstall the Macintosh printing system	321
Availability	322
HP Printer Utility for Macintosh	323
Access to the HP Printer Utility	323
Supplies Status	324
Device Information	325
HP Support	325
Upload Fonts	326
Color Usage	327
File Upload	328
Update Firmware	328
Remote firmware update by using the HP Printer Utility	329
Duplex mode	329
Protect Direct Ports	330
Trays Configuration	331
Lock Resources	332
Stored Jobs	333
E‑mail Alerts	333
Network Settings	334
Bonjour Settings	335
Restrict Color	336
Output Devices	338
Supplies Management	339
Additional Settings	340
Engineering Details	341
Introduction	341
Remote firmware update	342
Determining the current level of firmware	342
Downloading the new firmware from the HP Web site	342
Downloading the new firmware to the product	342
Printer messages during the firmware update	343
Downloading custom color profiles	344
Remote firmware update by using FTP through a browser	345
Remote firmware update by using FTP on a direct network connection	346
Windows operating systems	346
Macintosh operating systems	347
Remote firmware update through a local Windows port	348
Windows 2000, Windows XP, or Windows Server 2003	348
Remote firmware update through a USB port	349
Remote firmware update through a Windows network	349
Remote firmware update for UNIX systems	350
Remote firmware update by using the LPR command	350
HP Easy Firmware Upgrade utility	351
Remote firmware update through HP Web Jetadmin	353
Printing print-ready documents	355
Print-ready file printing by using FTP through a browser	355
Print-ready file printing by using FTP on a direct network connection	355
Windows operating systems	356
Macintosh operating systems	357
Print-ready printing by using a local Windows port	357
Windows 2000, Windows XP, Windows Server 2003, or Windows Vista	358
Print-ready file printing in a Windows network	358
Print-ready file printing in UNIX systems	358
Print-ready file printing by using the LPR command	358
Media attributes	360
Paper sources and destinations	360
Paper-source commands	360
Driver-supported paper sizes	361
Driver-supported paper types	364
Custom paper sizes	366
Paper-type commands	366

Match case Limit results 1 per page

Print a configuration page

Press the

select

button

to open the menus.

ii.

Press the

up arrow

or the

down arrow

to scroll to

INFORMATION

, and then press

select

iii.

Press the

up arrow

or the

down arrow

to scroll to

PRINT CONFIGURATION

iv.

Press

select

to print the configuration page.

On the first configuration page, under

Product Settings

, find the IP Address. Type this

address into the

Printer Address

field on the add printer screen.

Select the

Printer Model

and select the product in the

Model Name

list. If the product PPD

does not appear in the

Model Name

list, turn the computer off and then on again and restart

the setup process.

Click

Add

. The product appears in the

Printer List

To configure installable options such as a duplexing unit or optional paper trays, click

Show

Info?

and select

Installable Options

in the drop-down menu.

NOTE:

This step is necessary only for network connections and USB connections that use

Rendezvous/Bonjour. AppleTalk automatically configures the installable options.

In the

Optional Trays:

drop-down menu, select the trays that are installed on the product.

In the

Collation in Printer:

drop-down menu, select the amount of memory and hard disk

combination that is installed in the product:

10.

If the product has a hard disk, select

Installed

from the

Printer Hard Disk

drop-down menu.

11.

If the product has a duplex unit, select the

Duplex Unit

check box.

12.

In the

Accessory Output Bins:

drop-down menu, select the output bins that are installed on the

product.

13.

In the

Paper Matching:

drop-down menu, select one of the following options:

●

Prompt User for correct size

●

Nearest Size & Scale

●

Nearest Size & Crop

14.

Click

Apply Changes

, and then close the

Printer List

dialog box.

Troubleshooting the product setup

If the product does not appear in the printer list after an installation:

Complete each one of these solutions in the order given, and restart the setup process after each one

to see if the issue has been resolved.

●

Verify that the USB or network cable is connected between the product and the computer and that

the product is powered on.

●

Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a

different USB port.

296

Chapter 6

Macintosh software and utilities

ENWW