HP Dc5000 Troubleshooting Guide - Page 25

Power LED flashes Red four

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Troubleshooting Without Diagnostics Solving Power Supply Problems (Continued) Problem Cause Solution Power LED flashes Red, once every two seconds. OR Power LED flashes Red four times, once every second, followed by a two second pause. Power failure (power supply is overloaded). 1. Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Open the hood and ensure the 4-wire power supply cable is seated into the connector on the system board. 3. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 4. Contact an authorized service provider to replace the power supply. 5. Replace the system board. Troubleshooting Guide www.hp.com 2-9

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Troubleshooting Guide
www.hp.com
2–9
Troubleshooting Without Diagnostics
Power LED flashes Red,
once every two seconds.
OR
Power LED flashes Red four
times, once every second,
followed by a two second
pause.
Power failure (power
supply is overloaded).
1. Check that the voltage selector,
located on the rear of the power
supply, is set to the appropriate
voltage. Proper voltage setting
depends on your region.
2. Open the hood and ensure the
4-wire power supply cable is
seated into the connector on the
system board.
3. Check if a device is causing the
problem by removing ALL
attached devices (such as hard,
diskette, or optical drives, and
expansion cards). Power on the
system. If the system enters the
POST, then power off and
replace one device at a time
and repeat this procedure until
failure occurs. Replace the
device that is causing the
failure. Continue adding
devices one at a time to ensure
all devices are functioning
properly.
4. Contact an authorized service
provider to replace the power
supply.
5. Replace the system board.
Solving Power Supply Problems
(Continued)
Problem
Cause
Solution