HP Dc5000 Troubleshooting Guide - Page 38

Control Panel, Sound, Speech and Audio, Devices, and Audio Devices, standby, CAUTION, Output Mode

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Troubleshooting Without Diagnostics Solving Audio Problems (Continued) Problem Cause Solution Sound does not come out of the speaker or headphones. (continued) Volume is muted. 1. From the Control Panel program, click Sound, Speech and Audio Devices, then click Sounds and Audio Devices. 2. Click the Mute check box to remove the check mark from the box. Computer is in standby mode. Press the power button to resume from standby mode. Ä CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data. Noise or no sound comes out of the speakers or headphones. Computer may not be detecting the correct speaker/headphone type or output or analog-to-digital auto-sense is not engaged. 1. If you are using digital speakers that have a stereo jack and want the system to auto-switch to digital, use a stereo-to-mono adapter to properly engage the auto-sense feature. 2. If a stereo-to-mono adapter is not available, use the multimedia device properties to manually switch the audio signal from analog to digital. 3. If the headphones have a mono jack, use the multimedia device properties to switch the system to analog out. For information on how to change the Audio Output Mode, see Appendix D, "Setting up Analog/Digital Audio Output." 2-22 www.hp.com Troubleshooting Guide

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2–22
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Sound does not come
out of the speaker or
headphones.
(continued)
Volume is muted.
1. From the
Control Panel
program, click
Sound
,
Speech and Audio
Devices
, then click
Sounds
and Audio Devices
.
2. Click the
Mute
check box to
remove the check mark from
the box.
Computer is in
standby
mode.
Press the power button to resume
from
standby
mode.
Ä
CAUTION:
When attempting to resume from
standby
mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down and
you will lose your data.
Noise or no sound comes
out of the speakers or
headphones.
Computer may not be
detecting the correct
speaker/headphone
type or output or
analog-to-digital
auto-sense is not
engaged.
1. If you are using digital speakers
that have a stereo jack and
want the system to auto-switch to
digital, use a stereo-to-mono
adapter to properly engage the
auto-sense feature.
2. If a stereo-to-mono adapter
is not available, use the
multimedia device properties
to manually switch the audio
signal from analog to digital.
3. If the headphones have a mono
jack, use the multimedia device
properties to switch the system
to analog out.
For information on how to change
the Audio
Output Mode
, see
Appendix D, “Setting up
Analog/Digital Audio Output.”
Solving Audio Problems
(Continued)
Problem
Cause
Solution