HP Dc5000 Troubleshooting Guide - Page 32
Attempt the normal Windows Shut, See the Worldwide Limited
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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Computer will not start. Hard drive is damaged. Computer seems to be locked up. Program in use has stopped responding to commands. Solution Observe the beeps and LED lights on the front of the computer. See Appendix A, "POST Error Messages" to determine possible causes. See the Worldwide Limited Warranty for details. Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again. 2-16 www.hp.com Troubleshooting Guide
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2–16
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Computer will not start.
Hard drive is damaged.
Observe the beeps and LED lights
on the front of the computer.
See
Appendix A, “POST Error
Messages”
to determine possible
causes.
See the Worldwide Limited
Warranty for details.
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Attempt the normal Windows “Shut
Down” procedure. If this fails, press
the power button for four or more
seconds to turn off the power. To
restart the computer, press the
power button again.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution