HP Dc5000 Troubleshooting Guide - Page 27
Solving Diskette Problems, Problem, Cause, Solution, Start, Explore, File > Properties >, Tools
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Troubleshooting Without Diagnostics Solving Diskette Problems Common causes and solutions for diskette problems are listed in the following table. ✎ You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See "Solving Hardware Installation Problems" for instructions. Solving Diskette Problems Problem Cause Diskette drive light stays on. Diskette is damaged. Drive not found. Diskette is incorrectly inserted. Drive button is not pushed in. Files on diskette are damaged. Drive cable is not properly connected. Cable is loose. Removable drive is not seated properly. You attempted to hot plug a removable hard drive that has DriveLock security enabled. (This feature supported on select models only.) Solution In Microsoft Windows 2000 and Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Remove diskette and reinsert. Push in drive button. Check the program diskettes. Reconnect drive cable. Ensure that all four pins are connected. Reseat diskette drive data and power cable. Reseat the drive. Shut down Windows and turn off the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer. Troubleshooting Guide www.hp.com 2-11
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