HP Dc5000 Troubleshooting Guide - Page 34

Enable VGA Mode, Enter, Display, Settings, Problem, Cause, Solution, Power LED flashes Red six - video card

Get HP Dc5000 - Compaq Business Desktop PDF manuals and user guides
UPC - 829160313740
View all HP Dc5000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen (no video). (continued) Monitor cable is plugged into the wrong connector. Monitor settings in the computer are not compatible with the monitor. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. Pre-video graphics error. Monitor does not function properly when used with energy saver features. Dim characters. Monitor without energy saver capabilities is being used with energy saver features enabled. The brightness and contrast controls are not set properly. Solution If the computer system has both an integrated graphics connector and an AGP card connector, plug the monitor cable into the AGP card connector in the expansion card area on the back of the computer. 1. Restart the computer and press F8 during startup when you see "Press F8" in the bottom right corner of the screen. 2. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. In Windows Control Panel, double-click the Display icon and select the Settings tab. 4. Use the sliding control to reset the resolution. For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Disable monitor energy saver feature. Adjust the monitor brightness and contrast controls. 2-18 www.hp.com Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
2–18
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Blank screen (no video).
(continued)
Monitor cable is
plugged into the wrong
connector.
If the computer system has both
an integrated graphics connector
and an AGP card connector, plug
the monitor cable into the AGP card
connector in the expansion
card area on the back of the
computer.
Monitor settings in the
computer are not
compatible with the
monitor.
1. Restart the computer and press
F8
during startup when you see
“Press F8” in the bottom right
corner of the screen.
2. Using the keyboard arrow keys,
select
Enable VGA Mode
and press
Enter
.
3. In Windows Control Panel,
double-click the
Display
icon
and select the
Settings
tab.
4. Use the sliding control to reset
the resolution.
Power LED flashes Red six
times, once every second,
followed by a two second
pause, and the computer
beeps six times.
Pre-video graphics
error.
For systems with a graphics card:
1. Reseat the graphics card. Power
on the system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
Monitor does not function
properly when used with
energy saver features.
Monitor without energy
saver capabilities is
being used with energy
saver features enabled.
Disable monitor energy saver
feature.
Dim characters.
The brightness and
contrast controls are not
set properly.
Adjust the monitor brightness and
contrast controls.
Solving Display Problems
(Continued)
Problem
Cause
Solution