HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 10

configuration program for your wireless LAN card, access your computer's list of

programs.

Using the LAN card configuration program, create a network profile that has the following

values:

To create a network profile for other operating sysytems

•

Network name (SSID)

: Mynetwork (example only)

NOTE:

You should create a network name that is unique and easy for you to

remember. Just remember that the network name is case-sensitive. Therefore,

you must remember which letters are uppercase and lowercase.

•

Communication mode

: ad hoc

•

Encryption

: enabled

To connect to a wireless ad hoc network

1.

Press

Setup

.

2.

Press the down arrow button until

Network

is highlighted, and then press

OK

.

3.

Press the down arrow button to highlight

Wireless Setup Wizard

, and then press

OK

.

This runs the

Wireless Setup Wizard

. The setup wizard searches for available

networks, and then displays a list of detected network names (SSIDs). The

infrastructure networks appear first in the list, followed by available ad hoc networks.

The networks with the strongest signal appear first, the weakest appear last.

4.

On the display, look for the network name you created on your computer (for example,

Mynetwork).

5.

Use the arrow buttons to highlight the network name, and then press

OK

.

TIP:

If the product is unable to discover the network, you may want to move the

product closer to the computer and try running the Wireless Setup Wizard again

to automatically discover the network.

6.

If prompted, enter your WEP key as follows. Otherwise go to step 7.

a

.

Use the arrow buttons to highlight a letter or number on the visual keyboard, and

then press

OK

to select it.

NOTE:

You must enter the

exact

uppercase (capital) and lowercase (small)

letters. Otherwise, the wireless connection will fail.

b

.

When you are finished entering the WEP key, use the arrow buttons to highlight

Done

on the visual keyboard.

7.

Press

OK

again to confirm.

The product will attempt to connect to the SSID. If a message says you entered an

invalid WEP key, check the key you wrote down for your new network, follow the

prompts to correct the WEP key, and then try again.

8.

When the product connects successfully to the network, go to your computer to install

the software.

NOTE:

You can print the Wireless Network Test report at the end of a successful

Wireless Setup Wizard connection which can help identify any potential future

issues with the network setup.

Chapter 1

8

Network setup

Network setup

Section	Page
Contents	3
Network setup	4
Add the HP Photosmart to a network	4
Install the software for a network connection	11
Connect to additional computers on a network	11
Change the HP Photosmart from a USB connection to a network connection	12
Configure your firewall to work with HP products	12
Advanced firewall information	13
Manage your network settings	14
Print network settings	14
Restore network defaults	14
Turn the wireless radio on and off	14
Print the wireless network test	15
Fax setup	16
Set up the HP Photosmart for faxing	16
Choose the correct fax setup for your home or office	17
Select your fax setup case	18
Case A: Separate fax line (no voice calls received)	20
Case B: Set up the HP Photosmart with DSL	21
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN line	22
Case D: Fax with a distinctive ring service on the same line	23
Case E: Shared voice/fax line	24
Case F: Shared voice/fax line with voice mail	25
Case G: Fax line shared with computer dial-up modem (no voice calls received)	26
Case H: Shared voice/fax line with computer dial-up modem	27
Case I: Shared voice/fax line with answering machine	30
Case J: Shared voice/fax line with computer dial-up modem and answering machine	31
Case K: Shared voice/fax line with computer dial-up modem and voice mail	33
Change settings on the HP Photosmart to receive faxes	35
Choose the recommended answer setting for your setup	35
Change the answer ring pattern for distinctive ringing	35
Set the fax header	36
Test your fax setup	36
HP Photosmart overview	38
The HP Photosmart at a glance	38
Control panel features	39
Find more information	41
Start Here guide	41
Electronic Help	41
Help from your device	41
HP Web site	42
Load paper	42
Avoid paper jams	45
Print a photo on photo paper	45
Scan an image	47
Make a copy	47
Send a basic fax	47
Replace the cartridges	48
Troubleshooting and support	51
Uninstall and reinstall the software	51
Setup troubleshooting	52
The product will not turn on	52
After setting up the product, it does not print	53
Network troubleshooting	54
Step 1: Make sure that the computer is connected to your network	55
Step 2: Make sure that the HP Photosmart is connected to your network	55
A: Make sure the product is on the network	55
B: Check to see if you can access the HP Photosmart Premium Fax C309 series home page	56
Step 3: Check to see if the firewall software is blocking communication	56
Step 4: Make sure the product is online and ready	56
Step 5: Make sure the HP Network Devices Support service is running	57
Fax troubleshooting	57
The product is having problems sending and receiving faxes	57
The product cannot send faxes, but can receive faxes	63
The product is having problems sending a manual fax	65
Fax tones are recorded on my answering machine	67
The product cannot receive faxes, but can send faxes	69
The fax test failed	74
Clear paper jams	79
Information on ink cartridges and the printhead	80
Support process	81
Technical information	82
System requirements	82
Product specifications	82
Regulatory notices	82

HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 10

Wireless Setup Wizard

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