HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 41

Label

Name and Description

20

Start Fax

: Sends or receives a black-and-white or color fax.

21

CD/DVD access door handle: Lowers the CD/DVD tray.

22

Start Copy

: Starts a black-and-white or color copy.

23

Start Scan

: Opens the Scan Menu where you can select a destination for your

scan.

24

Print Photos

: Prints the photos selected on your memory card. If no photos are

currently selected, the product prints the photo currently showing on the display.

25

Cancel: Stops the current operation.

26

Help

: Provides help about the current display.

27

Setup

: Opens the Setup menu where you can change product settings and perform

maintenance functions.

28

2-Sided

: Opens the 2-sided menu where you can change settings to make 2-sided

copies and faxes.

Find more information

A variety of resources, both printed and onscreen, provide information about setting up

and using the HP Photosmart.

Start Here guide

The Start Here guide provides instructions for setting up your HP Photosmart and

installing software. Make sure you follow the steps in the Start Here guide in order.

If you have problems during setup, see Troubleshooting in the last section of the Start

Here guide, or see

“

Troubleshooting and support” on page 49

in this guide.

Electronic Help

The Electronic Help provides detailed instructions on features of your HP Photosmart that

are not described in this guide, including features that are only available using the

software you installed with your HP Photosmart. The Electronic Help also provides

regulatory and environmental information.

To access the Electronic Help

•

Windows:

Click

Start > All Programs > HP > Photosmart Premium Fax

C309 series > Help

.

•

Macintosh:

Open the

HP Device Manager

and click the

?

icon. Next, click the main

menu and select

Photosmart Premium Fax C309 series

.

Help from your device

The

Help

menu on the display provides quick access to key help topics and is available

when you press the

Help

button. From the Idle state, pressing

Help

lists a menu of items

for which help is available. Depending on the topic you select, the topic will appear on

your display or on your computer screen. When viewing screens other than Idle, pressing

Help

provides context sensitive help.

(continued)

Find more information

39

HP Photosmart overview

Section	Page
Contents	3
Network setup	4
Add the HP Photosmart to a network	4
Install the software for a network connection	11
Connect to additional computers on a network	11
Change the HP Photosmart from a USB connection to a network connection	12
Configure your firewall to work with HP products	12
Advanced firewall information	13
Manage your network settings	14
Print network settings	14
Restore network defaults	14
Turn the wireless radio on and off	14
Print the wireless network test	15
Fax setup	16
Set up the HP Photosmart for faxing	16
Choose the correct fax setup for your home or office	17
Select your fax setup case	18
Case A: Separate fax line (no voice calls received)	20
Case B: Set up the HP Photosmart with DSL	21
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN line	22
Case D: Fax with a distinctive ring service on the same line	23
Case E: Shared voice/fax line	24
Case F: Shared voice/fax line with voice mail	25
Case G: Fax line shared with computer dial-up modem (no voice calls received)	26
Case H: Shared voice/fax line with computer dial-up modem	27
Case I: Shared voice/fax line with answering machine	30
Case J: Shared voice/fax line with computer dial-up modem and answering machine	31
Case K: Shared voice/fax line with computer dial-up modem and voice mail	33
Change settings on the HP Photosmart to receive faxes	35
Choose the recommended answer setting for your setup	35
Change the answer ring pattern for distinctive ringing	35
Set the fax header	36
Test your fax setup	36
HP Photosmart overview	38
The HP Photosmart at a glance	38
Control panel features	39
Find more information	41
Start Here guide	41
Electronic Help	41
Help from your device	41
HP Web site	42
Load paper	42
Avoid paper jams	45
Print a photo on photo paper	45
Scan an image	47
Make a copy	47
Send a basic fax	47
Replace the cartridges	48
Troubleshooting and support	51
Uninstall and reinstall the software	51
Setup troubleshooting	52
The product will not turn on	52
After setting up the product, it does not print	53
Network troubleshooting	54
Step 1: Make sure that the computer is connected to your network	55
Step 2: Make sure that the HP Photosmart is connected to your network	55
A: Make sure the product is on the network	55
B: Check to see if you can access the HP Photosmart Premium Fax C309 series home page	56
Step 3: Check to see if the firewall software is blocking communication	56
Step 4: Make sure the product is online and ready	56
Step 5: Make sure the HP Network Devices Support service is running	57
Fax troubleshooting	57
The product is having problems sending and receiving faxes	57
The product cannot send faxes, but can receive faxes	63
The product is having problems sending a manual fax	65
Fax tones are recorded on my answering machine	67
The product cannot receive faxes, but can send faxes	69
The fax test failed	74
Clear paper jams	79
Information on ink cartridges and the printhead	80
Support process	81
Technical information	82
System requirements	82
Product specifications	82
Regulatory notices	82

HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 41

Find more information, Start Here guide, Electronic Help, Help from your device - photosmart premium fax all in one photosmart premium

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