HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 7

5.

Press the down arrow button to highlight the name of the network you wrote down in

step 1, and then press

OK

.

If you do not see your network name in the list

a

.

Select

Enter a New Network Name (SSID)

. If necessary, use the down arrow

button to highlight it, and then press

OK

.

The visual keyboard appears.

b

.

Enter the SSID. Use the arrow buttons on the control panel to highlight a letter or

number on the visual keyboard, and then press

OK

to select it.

NOTE:

You must enter the

exact

uppercase (capital) and lowercase (small)

letters. Otherwise, the wireless connection will fail.

c

.

When you are finished entering the new SSID, use the arrow buttons to highlight

Done

on the visual keyboard, and then press

OK

.

d

.

Press the down arrow button until

Infrastructure

is highlighted, and then press

OK

.

e

.

Press the down arrow button until

WEP encryption

or

WPA encryption

is

highlighted, and then press

OK

.

If you do

not

want to use WEP encryption, press the down arrow button until

No,

my network does not use encryption

is highlighted, and then press

OK

. Go to

step 7.

6.

If prompted, enter your WPA or WEP key as follows:

a

.

Use the arrow buttons to highlight a letter or number on the visual keyboard, and

then press

OK

to select it.

NOTE:

You must enter the

exact

uppercase (capital) and lowercase (small)

letters. Otherwise, the wireless connection will fail.

b

.

When you are finished entering the WPA or WEP key, use the arrow buttons to

highlight

Done

on the visual keyboard.

c

.

Press

OK

to confirm.

The product will attempt to connect to the network. If a message says you entered

an invalid WPA or WEP key, check the key you wrote down for your new network,

follow the prompts to correct the key, and then try again.

The wireless network test runs, performing a series of diagnostic tests to determine

whether network setup is successful. The wireless network test prints upon

completion of the test.

7.

When the product connects successfully to the network, go to your computer to install

the software on each computer that will use the network.

To connect the product with Windows Connect Now

1.

Turn on wireless radio.

Press

Setup

.

Highlight

Network

and press

OK

.

Highlight

Wireless Radio

and press

OK

.

Highlight

On

and press

OK

.

2.

Insert the memory card or storage device with your network settings into the

appropriate slot.

Add the HP Photosmart to a network

5

Network setup

Section	Page
Contents	3
Network setup	4
Add the HP Photosmart to a network	4
Install the software for a network connection	11
Connect to additional computers on a network	11
Change the HP Photosmart from a USB connection to a network connection	12
Configure your firewall to work with HP products	12
Advanced firewall information	13
Manage your network settings	14
Print network settings	14
Restore network defaults	14
Turn the wireless radio on and off	14
Print the wireless network test	15
Fax setup	16
Set up the HP Photosmart for faxing	16
Choose the correct fax setup for your home or office	17
Select your fax setup case	18
Case A: Separate fax line (no voice calls received)	20
Case B: Set up the HP Photosmart with DSL	21
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN line	22
Case D: Fax with a distinctive ring service on the same line	23
Case E: Shared voice/fax line	24
Case F: Shared voice/fax line with voice mail	25
Case G: Fax line shared with computer dial-up modem (no voice calls received)	26
Case H: Shared voice/fax line with computer dial-up modem	27
Case I: Shared voice/fax line with answering machine	30
Case J: Shared voice/fax line with computer dial-up modem and answering machine	31
Case K: Shared voice/fax line with computer dial-up modem and voice mail	33
Change settings on the HP Photosmart to receive faxes	35
Choose the recommended answer setting for your setup	35
Change the answer ring pattern for distinctive ringing	35
Set the fax header	36
Test your fax setup	36
HP Photosmart overview	38
The HP Photosmart at a glance	38
Control panel features	39
Find more information	41
Start Here guide	41
Electronic Help	41
Help from your device	41
HP Web site	42
Load paper	42
Avoid paper jams	45
Print a photo on photo paper	45
Scan an image	47
Make a copy	47
Send a basic fax	47
Replace the cartridges	48
Troubleshooting and support	51
Uninstall and reinstall the software	51
Setup troubleshooting	52
The product will not turn on	52
After setting up the product, it does not print	53
Network troubleshooting	54
Step 1: Make sure that the computer is connected to your network	55
Step 2: Make sure that the HP Photosmart is connected to your network	55
A: Make sure the product is on the network	55
B: Check to see if you can access the HP Photosmart Premium Fax C309 series home page	56
Step 3: Check to see if the firewall software is blocking communication	56
Step 4: Make sure the product is online and ready	56
Step 5: Make sure the HP Network Devices Support service is running	57
Fax troubleshooting	57
The product is having problems sending and receiving faxes	57
The product cannot send faxes, but can receive faxes	63
The product is having problems sending a manual fax	65
Fax tones are recorded on my answering machine	67
The product cannot receive faxes, but can send faxes	69
The fax test failed	74
Clear paper jams	79
Information on ink cartridges and the printhead	80
Support process	81
Technical information	82
System requirements	82
Product specifications	82
Regulatory notices	82

HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 7

Enter a New Network Name SSID, Wireless Radio

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