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HP Photosmart Premium Fax All-in-One Printer - C309 Basics Guide - Page 21

Case B: Set up the HP Photosmart with DSL, To set up the product with a separate fax line, Auto Answer

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To set up the product with a separate fax line 1. Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the product. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the product, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Change the Auto Answer setting to the lowest number of rings to wait before answering (two rings). 3. Run a fax test. When the phone rings, the product will answer automatically after the number of rings you set in the Auto Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up the HP Photosmart with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and the HP Photosmart. The DSL filter removes the digital signal that can interfere with the HP Photosmart, so the HP Photosmart can communicate properly with the phone line. (DSL might be called ADSL in your country/region.) NOTE: If you have a DSL line, ensure that the DSL Filter is connected. Otherwise, you will not be able to send and receive faxes with the HP Photosmart. Figure 2-2 Back view of the HP Photosmart Fax setup 1 Telephone wall jack 2 DSL filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the HP Photosmart to connect to the "1-LINE" port Set up the HP Photosmart for faxing 19

Section	Page
Contents	3
Network setup	4
Add the HP Photosmart to a network	4
Install the software for a network connection	11
Connect to additional computers on a network	11
Change the HP Photosmart from a USB connection to a network connection	12
Configure your firewall to work with HP products	12
Advanced firewall information	13
Manage your network settings	14
Print network settings	14
Restore network defaults	14
Turn the wireless radio on and off	14
Print the wireless network test	15
Fax setup	16
Set up the HP Photosmart for faxing	16
Choose the correct fax setup for your home or office	17
Select your fax setup case	18
Case A: Separate fax line (no voice calls received)	20
Case B: Set up the HP Photosmart with DSL	21
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN line	22
Case D: Fax with a distinctive ring service on the same line	23
Case E: Shared voice/fax line	24
Case F: Shared voice/fax line with voice mail	25
Case G: Fax line shared with computer dial-up modem (no voice calls received)	26
Case H: Shared voice/fax line with computer dial-up modem	27
Case I: Shared voice/fax line with answering machine	30
Case J: Shared voice/fax line with computer dial-up modem and answering machine	31
Case K: Shared voice/fax line with computer dial-up modem and voice mail	33
Change settings on the HP Photosmart to receive faxes	35
Choose the recommended answer setting for your setup	35
Change the answer ring pattern for distinctive ringing	35
Set the fax header	36
Test your fax setup	36
HP Photosmart overview	38
The HP Photosmart at a glance	38
Control panel features	39
Find more information	41
Start Here guide	41
Electronic Help	41
Help from your device	41
HP Web site	42
Load paper	42
Avoid paper jams	45
Print a photo on photo paper	45
Scan an image	47
Make a copy	47
Send a basic fax	47
Replace the cartridges	48
Troubleshooting and support	51
Uninstall and reinstall the software	51
Setup troubleshooting	52
The product will not turn on	52
After setting up the product, it does not print	53
Network troubleshooting	54
Step 1: Make sure that the computer is connected to your network	55
Step 2: Make sure that the HP Photosmart is connected to your network	55
A: Make sure the product is on the network	55
B: Check to see if you can access the HP Photosmart Premium Fax C309 series home page	56
Step 3: Check to see if the firewall software is blocking communication	56
Step 4: Make sure the product is online and ready	56
Step 5: Make sure the HP Network Devices Support service is running	57
Fax troubleshooting	57
The product is having problems sending and receiving faxes	57
The product cannot send faxes, but can receive faxes	63
The product is having problems sending a manual fax	65
Fax tones are recorded on my answering machine	67
The product cannot receive faxes, but can send faxes	69
The fax test failed	74
Clear paper jams	79
Information on ink cartridges and the printhead	80
Support process	81
Technical information	82
System requirements	82
Product specifications	82
Regulatory notices	82

Match case Limit results 1 per page

To set up the product with a separate fax line

Using the phone cord supplied in the box with the product, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back

of the product.

NOTE:

If you do not use the supplied cord to connect from the telephone wall

jack to the product, you might not be able to fax successfully. This special phone

cord is different from the phone cords you might already have in your home or

office.

Change the

Auto Answer

setting to the lowest number of rings to wait before

answering (two rings).

Run a fax test.

When the phone rings, the product will answer automatically after the number of rings

you set in the

Auto Answer

setting. Then it will begin emitting fax reception tones to the

sending fax machine and receive the fax.

Case B: Set up the HP Photosmart with DSL

If you have a DSL service through your telephone company, use the instructions in this

section to connect a DSL filter between the telephone wall jack and the HP Photosmart.

The DSL filter removes the digital signal that can interfere with the HP Photosmart, so

the HP Photosmart can communicate properly with the phone line. (DSL might be called

ADSL in your country/region.)

NOTE:

If you have a DSL line, ensure that the DSL Filter is connected. Otherwise,

you will not be able to send and receive faxes with the HP Photosmart.

Figure 2-2 Back view of the HP Photosmart

Telephone wall jack

DSL filter and cord supplied by your DSL provider

Use the phone cord supplied in the box with the HP Photosmart to connect to the "1-LINE"

port

Set up the HP Photosmart for faxing

Fax setup