IBM 8479 User Reference - Page 79

Solving problems, Diagnostic tools overview - beep codes

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Chapter 6. Solving problems This section provides basic troubleshooting information to help you resolve some common problems that might occur with your system. If you cannot locate and correct the problem using the information in this section, refer to "Getting information, help, and service" on page 91 for more information. Diagnostic tools overview The following tools are available to help you identify and resolve hardware-related problems: • POST beep codes The power-on self-test beep codes indicate the detection of a problem. See "POST" on page 67 for more information. • Diagnostic programs and error messages The system diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of your server. See "Diagnostic programs and error messages" on page 68 for more information. • Troubleshooting charts These charts list problem symptoms and steps to correct the problems. See the "Troubleshooting charts" on page 79 for more information. • Customized support page You can create a customized support page on the World Wide Web that is specific to your hardware, including frequently asked questions, parts information, technical hints and tips, and downloadable files. In addition, you can choose to receive electronic mail (e-mail) notifications whenever new information becomes available about your registered products. After you register and profile your xSeries 200 server, you can diagnose problems using the IBM Online Assistant, and you can participate in the IBM discussion forum. For more detailed information about registration and creating a customized profile for your IBM products, visit the following addresses on the Web: - http://www.ibm.com/pc/register - http://www.ibm.com/pc/support © Copyright IBM Corp. 2001 65

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© Copyright IBM Corp.
2001
65
Chapter 6.
Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your system.
If you cannot locate and correct the problem using the information in this section, refer
to “Getting information, help, and service” on page 91 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes indicate the detection of a problem. See
“POST” on page 67 for more information.
•
Diagnostic programs and error messages
The system diagnostic programs are provided on the
IBM Enhanced Diagnostics
CD. These programs test the major components of your server. See “Diagnostic
programs and error messages” on page 68 for more information.
•
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 79 for more information.
•
Customized support page
You can create a customized support page on the World Wide Web that is specific
to your hardware, including frequently asked questions, parts information,
technical hints and tips, and downloadable files. In addition, you can choose to
receive electronic mail (e-mail) notifications whenever new information becomes
available about your registered products.
After you register and profile your xSeries 200 server, you can diagnose problems
using the IBM Online Assistant, and you can participate in the IBM discussion
forum. For more detailed information about registration and creating a customized
profile for your IBM products, visit the following addresses on the Web:
—
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