IBM 8479 User Reference - Page 85

Diagnostic error message tables, tables

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Diagnostic error message tables The following tables provide descriptions of the error messages that might be listed in the test log after you run the diagnostic programs. Attention: If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest levels of BIOS and ServeRAID code, and you are using the latest diagnostic code. Code Function 001 Core system 005 Video port 011 Serial port 014 Parallel port 015 USB interface 020 PCI interface 030 SCSI interface 075 Power supply Result Failed Aborted Failed Failed Failed Failed Text message Action Processor board, ECC Test Call for service. System board Processor and system boards Integrated serial port Integrated parallel port Can NOT test USB interface while it is in use. Note: If you have a USB keyboard or mouse attached, you cannot run the diagnostic program for the USB interface. 1. Turn off the system. 2. Replace the USB keyboard and mouse with a standard keyboard and mouse. 3. Turn on the system. 4. Run the diagnostic test again. System board Call for service. System board Call for service. SCSI adapter in slot n failed register/counter/power test (where n is the slot number of the failing adapter) Refer to the information provided with the adapter for instructions. If the problem persists, call for service. SCSI controller on system board failed register/counter/power test Call for service. Voltage sensed by the system is out of range Call for service. Chapter 6. Solving problems 71

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Chapter 6.
Solving problems
71
Diagnostic error message tables
The following tables provide descriptions of the error messages that might be listed in
the test log after you run the diagnostic programs.
Attention:
If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest levels of BIOS and ServeRAID
code, and you are using the latest diagnostic code.
Code
Function
Result
Text message
Action
001
Core system
Failed
Processor board, ECC Test
Call for service.
System board
005
Video port
Processor and system boards
011
Serial port
Integrated serial port
014
Parallel port
Integrated parallel port
015
USB interface
Aborted
Can NOT test USB interface while it is in use.
Note:
If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
1.
Turn off the system.
2.
Replace the USB
keyboard and
mouse with a
standard keyboard
and mouse.
3.
Turn on the system.
4.
Run the diagnostic
test again.
Failed
System board
Call for service.
020
PCI interface
Failed
System board
Call for service.
030
SCSI interface
Failed
SCSI adapter in slot
n
failed register/counter/power
test
(where
n
is the slot number of the failing adapter)
Refer to the information
provided with the
adapter for instructions.
If the problem persists,
call for service.
SCSI controller on system board failed
register/counter/power test
Call for service.
075
Power supply
Failed
Voltage sensed by the system is out of range
Call for service.