IBM 8479 User Reference - Page 83

Starting the diagnostic programs, Using the diagnostics CD

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User Aborted Not Applicable Aborted Warning Test Specific String This result occurs when you stop the diagnostic test before it is complete. This result occurs when you specify a diagnostic test for a device that is not present. This result occurs when the test could not proceed because of the system configuration. This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed. This is additional information that is used to analyze the problem. Starting the diagnostic programs The IBM Enhanced Diagnostics programs will isolate your server hardware from software that you have installed on your hard disk drive. The programs run independently of the operating system, and must be run either from the CD or from the diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. An IBM Enhanced Diagnostics CD comes with your server. You can also download the latest image of the diagnostics from http://www.ibm.com/pc/support on the World Wide Web. Using the diagnostics CD To start the IBM Enhanced Diagnostics CD, do the following: 1. Turn off your server and any peripheral devices. 2. Turn on all attached devices; then, turn on your server. 3. When you see Press F1 For Configuration/Setup, press the F1 key. 4. When the Configuration/Setup Utility menu appears, select Start Options. 5. From the Start Options menu, select Startup Sequence. 6. Note the device selected as the First Startup Device. Later, you must restore this setting. 7. Select CD-ROM as the First Startup Device. 8. Press Esc two times to return to the Configuration/Setup Utility menu. 9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. 10. Select Save & Exit Setup and follow the prompts. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. When the tests complete, you can view the test log by selecting Utility from the top of the screen. If the diagnostic programs do not detect any hardware error, but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Important: When you finish running the diagnostic programs, remove the CD from the CD-ROM drive and turn off the server. You must restore the First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this. Chapter 6. Solving problems 69

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Chapter 6.
Solving problems
69
User Aborted
This result occurs when you stop the
diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a
diagnostic test for a device that is not
present.
Aborted
This result occurs when the test could
not proceed because of the system
configuration.
Warning
This result occurs when a possible
problem is reported during the
diagnostic test, such as when a device
that is to be tested is not installed.
Test Specific String
This is additional information that is used
to analyze the problem.
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your server hardware from
software that you have installed on your hard disk drive. The programs run
independently of the operating system, and
must be run either from the CD or from
the diskette
. This method of testing is generally used when other methods are not
accessible or have not been successful in isolating a problem suspected to be
hardware related.
An
IBM
Enhanced Diagnostics
CD comes with your server. You can also download
the latest image of the diagnostics from http://www.ibm.com/pc/support on the World
Wide Web.
Using the diagnostics CD
To start the IBM Enhanced Diagnostics CD, do the following:
1.
Turn off your server and any peripheral devices.
2.
Turn on all attached devices; then, turn on your server.
3.
When you see
Press F1 For Configuration/Setup
, press the F1 key.
4.
When the Configuration/Setup Utility menu appears, select
Start Options
.
5.
From the Start Options menu, select
Startup Sequence
.
6.
Note the device selected as the First Startup Device. Later, you must restore this
setting.
7.
Select
CD-ROM
as the First Startup Device.
8.
Press Esc two times to return to the Configuration/Setup Utility menu.
9.
Place the
IBM
Enhanced Diagnostics
CD in the CD-ROM drive.
10. Select
Save & Exit Setup
and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
When the tests complete, you can view the test log by selecting
Utility
from the top of
the screen.
If the diagnostic programs do not detect any hardware error, but the problem persists
during normal server operations, a software error might be the cause. If you suspect a
software problem, refer to the information that comes with the software package.
Important:
When you finish running the diagnostic programs, remove the CD from
the CD-ROM drive and turn off the server. You must restore the First Startup Device to
the original setting. Use steps 2 through 8 of this procedure to do this.