IBM 8479 User Reference - Page 80

Server Support

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Server Support Server working Yes properly? No Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven® list. You can view the ServerProven list at: http://www.ibm.com/pc/compat Problem Yes solved? No Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take. Register and profile your server After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products Register at: http://www.ibm.com/pc/register Profile at: http://www.ibm.com/pc/support You can view the HelpCenter phone numbers in the Support Phone List at: http://www.ibm.com/pc/support Problem Yes solved? No Flash the latest levels of BIOS, diagnostics, and RAID code. You can download this code at: http://www.ibm.com/pc/support Yes Problem No solved? Phone an IBM HelpCenter 66 IBM xSeries 200: User's Reference

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66
IBM xSeries 200: User’s Reference
Server Support
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register at:
Profile at:
Register and profile your server
Yes
No
No
Phone an
IBM HelpCenter
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
diagnostics, and RAID code.
You can download this code at:
No
No
Yes
Yes
Yes
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven
list.
You can view the ServerProven list at:
®
Server working
properly?
Problem
solved?
Problem
solved?
Problem
solved?
You can view the HelpCenter phone
numbers in the Support Phone List at: