IBM 8479 User Reference - Page 84

Downloading the diagnostics program, Using the diagnostic diskette, Viewing the test log

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Downloading the diagnostics program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support 2. Download the diagnostics file for your server to a hard disk drive directory (not to a diskette). 3. Go to a DOS prompt and change to the directory where the file was downloaded. 4. Insert a blank high-density diskette into diskette drive A. 5. Type filename a: where filename is the name of the file you downloaded from the Web, and press Enter. The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette. Using the diagnostic diskette Complete the following steps to start the IBM Enhanced Diagnostics diagnostics diskette: 1. Turn off your server and any peripheral devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on the peripheral devices; then, turn on your server. 4. Follow the instructions on the screen. When the tests complete, you can view the test log by selecting Utility from the top of the screen. If the diagnostic programs do not detect any hardware error, but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Viewing the test log The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run. Note: If you already are running the diagnostic programs, begin with step 4. Do the following to view the test log: 1. Insert the diagnostic CD or diskette in the appropriate drive. 2. Turn on the system and watch the screen. If the system is on, shut down your operating system and restart the system. 3. If a power-on password is set, the system prompts you for it. Type the appropriate password; then, press Enter. 4. Run the diagnostic programs, and when the Diagnostic Programs screen appears, select Utility. 5. Select View Test Log from the list that appears; then, follow the instructions on the screen. You can save the test log to a file on a diskette or to your hard disk drive. Note: The system maintains the test-log data while the system is powered on. When you turn off the power to the server, the test log is cleared. 70 IBM xSeries 200: User's Reference

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70
IBM xSeries 200: User’s Reference
Downloading the diagnostics program
Complete the following steps to download the latest image of the
IBM Enhanced
Diagnostics
from the World Wide Web and create a startable
Enhanced Diagnostics
diskette:
1.
Go to the following World Wide Web site: http://www.ibm.com/pc/support
2.
Download the diagnostics file for your server to a hard disk drive directory (not to
a diskette).
3.
Go to a DOS prompt and change to the directory where the file was downloaded.
4.
Insert a blank high-density diskette into diskette drive A.
5.
Type
filename a:
where filename is the name of the file you downloaded from the
Web, and press Enter.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable
IBM Enhanced Diagnostics
diskette.
Using the diagnostic diskette
Complete the following steps to start the
IBM Enhanced Diagnostics
diagnostics
diskette:
1.
Turn off your server and any peripheral devices.
2.
Insert the
IBM Enhanced Diagnostics
diskette into the diskette drive.
3.
Turn on the peripheral devices; then, turn on your server.
4.
Follow the instructions on the screen.
When the tests complete, you can view the test log by selecting
Utility
from the top of
the screen.
If the diagnostic programs do not detect any hardware error, but the problem persists
during normal server operations, a software error might be the cause. If you suspect a
software problem, refer to the information that comes with the software package.
Viewing the test log
The test log records data about system failures and other pertinent information. The
test log will not contain any information until after the diagnostic program has run.
Note:
If you already are running the diagnostic programs, begin with step 4.
Do the following to view the test log:
1.
Insert the diagnostic CD or diskette in the appropriate drive.
2.
Turn on the system and watch the screen.
If the system is on, shut down your operating system and restart the system.
3.
If a power-on password is set, the system prompts you for it. Type the appropriate
password; then, press Enter.
4.
Run the diagnostic programs, and when the Diagnostic Programs screen
appears, select
Utility
.
5.
Select
View Test Log
from the list that appears; then, follow the instructions on
the screen. You can save the test log to a file on a diskette or to your hard disk
drive.
Note:
The system maintains the test-log data while the system is powered on.
When you turn off the power to the server, the test log is cleared.