Konica Minolta bizhub C552 bizhub C452/C552/C552DS/C652/C652DS Copy Operations - Page 225

Troubleshooting table, Simple troubleshooting

Page 225 highlights

9.2 Troubleshooting table 9 9.2 Troubleshooting table Simple troubleshooting The following explains simple troubleshooting procedures. If the problem is not corrected after the described operation is performed, contact your service representative. Description of problem The machine does not start up when the [main power switch] is turned on Copying does not start The printed output is too light The printed output is too dark The printed image is blurry There are dark specks or spots throughout the printed output There are streaks in the printed output Check points Is power being supplied from the electrical outlet? Has the [sub power switch] been turned on? Is the upper right-side door of the machine open? Is there any paper that matches the original? Is the copy density set to [Light]? Is the paper damp? Is the copy density set to [Dark]? Was the original not pressed close enough against the original glass? Is the paper damp? Was the original not pressed close enough against the original glass? Is the original glass dirty? Is the slit glass dirty? Is the document pad dirty? Was the original printed on highly translucent material, such as diazo photosensitive paper or OHP transparencies? Is a 2-sided original being copied? Is the electrostatic charger wire dirty? Remedy Correctly insert the power supply plug into the electrical outlet. Turn on the [sub power switch]. Securely close the upper rightside door of the machine. Load paper of the appropriate size into the paper tray. Press [Dark] in the Density screen to copy at the desired copy density. (p. 5-18) Replace with new paper. (p. 8-3) Press [Light] in the Density screen to copy at the desired copy density. (p. 5-18) Position the original so that it is pressed closely against the original glass. (p. 3-5) Replace with new paper. (p. 8-3) Position the original so that it is pressed closely against the original glass. (p. 3-5) Wipe the glass with a soft, dry cloth. (p. 8-13) Clean the slit glass with the slit glass cleaner. (p. 8-12) Clean the document pad with a soft cloth dampened with a mild detergent. (p. 8-14) Place a blank sheet of paper on top of the original. (p. 3-5) If a thin 2-sided original is being copied, the print on the back side may be reproduced on the front side of the copy. In the Background Removal screen, select a lighter background density. (p. 5-18) Use the charger-cleaning tool to clean the electrostatic charger. (p. 9-12) bizhub C652/C652DS/C552/C552DS/C452 9-4

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307

bizhub C652/C652DS/C552/C552DS/C452
9-4
9.2
Troubleshooting table
9
9.2
Troubleshooting table
Simple troubleshooting
The following explains simple troubleshooting procedures. If the problem is not corrected after the described
operation is performed, contact your service representative.
Description of problem
Check points
Remedy
The machine does not start up
when the [main power switch] is
turned on
Is power being supplied from the
electrical outlet?
Correctly insert the power supply
plug into the electrical outlet.
Has the [sub power switch] been
turned on?
Turn on the [sub power switch].
Copying does not start
Is the upper right-side door of
the machine open?
Securely close the upper right-
side door of the machine.
Is there any paper that matches
the original?
Load paper of the appropriate
size into the paper tray.
The printed output is too light
Is the copy density set to [Light]?
Press [Dark] in the Density
screen to copy at the desired
copy density. (p. 5-18)
Is the paper damp?
Replace with new paper. (p. 8-3)
The printed output is too dark
Is the copy density set to [Dark]?
Press [Light] in the Density
screen to copy at the desired
copy density. (p. 5-18)
Was the original not pressed
close enough against the original
glass?
Position the original so that it is
pressed closely against the orig-
inal glass. (p. 3-5)
The printed image is blurry
Is the paper damp?
Replace with new paper. (p. 8-3)
Was the original not pressed
close enough against the original
glass?
Position the original so that it is
pressed closely against the orig-
inal glass. (p. 3-5)
There are dark specks or spots
throughout the printed output
There are streaks in the printed
output
Is the original glass dirty?
Wipe the glass with a soft, dry
cloth. (p. 8-13)
Is the slit glass dirty?
Clean the slit glass with the slit
glass cleaner. (p. 8-12)
Is the document pad dirty?
Clean the document pad with a
soft cloth dampened with a mild
detergent. (p. 8-14)
Was the original printed on highly
translucent material, such as dia-
zo photosensitive paper or OHP
transparencies?
Place a blank sheet of paper on
top of the original. (p. 3-5)
Is a 2-sided original being cop-
ied?
If a thin 2-sided original is being
copied, the print on the back side
may be reproduced on the front
side of the copy. In the Back-
ground Removal screen, select a
lighter background density.
(p. 5-18)
Is the electrostatic charger wire
dirty?
Use the charger-cleaning tool to
clean the electrostatic charger.
(p. 9-12)