Kyocera ECOSYS FS-1135MFP FS-1135MFP Fax Operation Guide - Page 155

Error Messages, Message, Checkpoint, Corrective Action, Reference

Page 155 highlights

Troubleshooting Error Messages When an error occurs, the display may show one of the error messages listed below. These will help you identify and correct the problem. NOTE: When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in the report and refer to the Error Code List on page 11 of the Appendix for a description. To print the sent/receipt result report, refer to Send Result Reports on page 5-5 and FAX RX Result Reports on page 5-6. You may also check error codes using the activity report. (Refer to Activity Report on page 5-7.) Message Checkpoint Corrective Action Reference Page Machine failure. - Call service. Turn the power switch off - and on, or unplug the power cord and plug it in again. If the message still appears, note the error code. Turn the power switch off and unplug 8 the power cord. Call your service representative. Polling box limit exceeded. - Job is canceled. Polling box capacity is used up with document data. Press the OK key. The job is canceled. Try to perform the job again after printing or deleting the data in the polling box. 4-33 Job Accounting restriction - exceeded. The number of paper used has exceeded the limit preset by Job Accounting. No further operation is possible. Press the OK key. The job is canceled. Try to perform the job again after resetting the limit for paper use. Refer to the machine's Operation Guide. Job Accounting restriction - exceeded. Cannot scan. Fax transmission is prohibited by Job Accounting. No further operation is possible. Press the OK key. The job is canceled. Check the setting for Job Accounting. Refer to the machine's Operation Guide. The phone receiver is off the Is the phone (commercially Hang up the handset. - hook. Hang Up. available) connected to the machine off the hook? 8-3

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8
Troubleshooting
8-3
Error Messages
When an error occurs, the display may show one of the error messages listed below. These will help you identify and
correct the problem.
NOTE:
When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in
the report and refer to the
Error Code List on page 11 of the Appendix
for a description. To print the sent/receipt
result report, refer to
Send Result Reports on page 5-5
and
FAX RX Result Reports on page 5-6
.
You may also check error codes using the activity report. (Refer to
Activity Report on page 5-7
.)
Message
Checkpoint
Corrective Action
Reference
Page
Machine failure.
Call service.
Turn the power switch off
and on, or unplug the power
cord and plug it in again. If
the message still appears,
note the error code. Turn the
power switch off and unplug
the power cord. Call your
service representative.
Polling box limit exceeded.
Job is canceled.
Polling box capacity is used
up with document data.
Press the
OK
key. The job is
canceled.
Try to perform the job again
after printing or deleting the
data in the polling box.
4-33
Job Accounting restriction
exceeded.
The number of paper used
has exceeded the limit
preset by Job Accounting.
No further operation is
possible. Press the
OK
key.
The job is canceled.
Try to perform the job again
after resetting the limit for
paper use.
Refer to the
machine’s
Operation
Guide
.
Job Accounting restriction
exceeded.
Cannot scan.
Fax transmission is
prohibited by Job
Accounting. No further
operation is possible. Press
the
OK
key. The job is
canceled.
Check the setting for Job
Accounting.
Refer to the
machine’s
Operation
Guide
.
The phone receiver is off the
hook. Hang Up.
Is the phone (commercially
available) connected to the
machine off the hook?
Hang up the handset.