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Kyocera ECOSYS FS-1135MFP FS-1135MFP Fax Operation Guide - Page 157

Troubleshooting, Symptom, Checkpoint, Corrective Action, Reference

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Troubleshooting Troubleshooting When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative. Symptom Checkpoint Corrective Action Reference Page Cannot send document. Is the modular cord connected correctly? Connect the modular cord - correctly. Is Communication error displayed? Remedy the cause of error and send again. Appendix-11 Is TX (transmission) restriction activated? Cancel the TX restriction. 6-16 Cannot perform broadcast Is free space available in the Send after the memory has 4-4 transmission. memory? free space, or create free space in the memory. Cannot perform encrypted Are the registrations correct Double-check the 6-25 8 communication. both at sender and recipient? registrations both at sender and recipient. Cannot use the remote switching function. Is a pulse line used? Some phones may transmit - tone signals using buttons. Refer to the operation manual of your phone set. Is the remote switching Check the registration. 4-11 number correct? (Default: 55) No print output after Is memory forwarding Check the forwarding - reception. activated? destination. Cannot receive document. Is the modular cord connected correctly? Is Communication error displayed? Connect the modular cord correctly. Remedy the cause of error and ask the sender to retry. - Appendix-11 Is RX (reception) restriction activated? Cancel the RX restriction. 6-24 Cannot perform memory reception. Is free space available in the memory? Receive after the memory has free space, or create free space in the memory. 3-10 8-5

Section	Page
Symbols	3
Contents	4
Safety Information	6
General Notice	7
Introduction	13
1 Part Names and Functions	15
Operation Panel	16
Machine	18
Document Processor	19
2 Preparation Before Use	21
Selection of Telephone Line (Inch version only)	22
Selection of Transmit Terminal Identification (TTI)	23
Setting the TTI information	24
Date and Time Entry	26
Connection to PBX (Private Branch Exchange) (Europe only)	28
PBX Setting	28
3 FAX Operation (Basic)	29
Automatic Send	30
FAX Automatic Reception	37
Cancelling Communication	39
Cancelling Memory Transmission (while originals are being scanned)	39
Cancelling Memory Transmission (during communication)	39
Cancelling and Sending Delayed Transmissions (Queued)	40
Cancelling Direct Transmission	40
Cancelling Transmission (Disconnection of Communication)	40
Cancelling Polling or Bulletin Board Transmissions	41
Using the Address Book	42
Registering a New Destination	42
Selecting a Destination from the Address Book	48
Changing/Deleting Registration Contents	49
Printing Address List	50
Using One-touch Keys	51
Registering a New One-touch Key	51
Selecting a Destination by One-touch Key	51
Changing/Deleting Registration Contents	52
Dialing the Same Receiving System (Redial)	53
Automatic Redial	53
Manual Redial (Recall)	53
4 FAX Operation (Advanced)	55
Delayed Transmission	56
Checking Scheduled Job	57
Broadcast Transmission	58
Standby Transmission	59
Interrupt Send	60
Chain Dial	61
Manual Send	62
Manual Reception	63
Remote Switch Function	65
How to Register Remote Switch Dial	65
Using the Remote Switch Dial	66
Printing/Forwarding Received Documents (Memory Forwarding)	67
Type of Forwarding Destination and Forwarding Requirements	67
Setting Forwarding	68
Registering Forwarding Destination	68
Changing and Deleting Registration Contents	70
Settings for Memory Forwarding from COMMAND CENTER (Forward)	75
Sub Address Communication	79
Sub Address Communication	79
Sub Address	79
Sub Address Transmission	79
Sub Address Box Function	81
Sub Address Box	81
Registering a Sub Address Box	81
Changing Sub Address Box	81
Deleting Sub Address Box	82
Printing Originals from a Sub Address Box	82
Deleting Originals after Printing from a Sub Address Box	83
Deleting Originals from a Sub Address Box	83
Checking Details and Renaming Files	84
Printing a Sub Address Box List	85
Program Dial	86
Registering Programs	86
Deleting Registration Contents	86
Using Program Dial	86
Polling Communication	87
Polling Transmission	87
Polling Reception	90
Printing from a Polling Box	93
Deleting Originals in a Polling Box	94
Checking Details and Renaming Files	95
Account Management	96
Logging in when User Accounting has been Enabled	98
Logging in when Job Accounting has been Enabled	99
Other Convenient Functions	100
Original Size Selection	100
1-sided / 2-sided Selection	100
Original Orientation	100
Selection of Original Image	100
Continuous Scan	100
Job Finish Notice	100
5 Checking Transmission Results and Registration Status	101
Various Tools for Checking Transmission Results and Registration Status	102
Checking FAX Job History	103
Displaying Job Log Screen	103
Printing Administrative Reports	105
Send Result Reports	105
FAX RX Result Reports	106
Activity Report	107
Status Page	109
Reporting FAX Receipt Result by E-mail	110
6 Setup and Registration	113
FAX/TEL Auto Switch Reception	114
FAX/Answering Machine Auto Switch Reception	116
FAX Country Code	118
Rings	119
Volume Adjustment	120
Retry Times	121
Receiving Mode	122
Reception Date/Time	123
Media Type for Print Output	124
Setting the cassette for the print output of received faxes	124
DRD Reception	126
Transmission Restriction	128
Registering Permit FAX No.	129
Changing and Deleting Permit FAX No.	130
Registering Reject FAX No.	131
Changing and Deleting Reject FAX No.	132
Registering Permit ID No.	134
Changing and Deleting Permit ID No.	135
Setting Send Restriction	136
Setting Reception Restriction	136
Encryption	137
Registering an Encryption Key	138
Confirming and Deleting Registration Contents of Encryption Key	139
Operation at the Sending System	140
Operation at the Receiving System	141
Duplex Print Output	143
2 in 1 Reception	144
Print all at once [Batch Print]	145
Select Key Set	146
Remote Diagnostics	147
Prohibiting FAX Printing at Specified Times (Unusable Time)	148
7 About Network FAX	149
What is Network FAX?	150
Flow of Network FAX Sending	150
Flow of Network FAX Receiving	150
Setup	151
Flow of Setup	151
Network FAX Driver Operation Guide	151
8 Troubleshooting	153
Indicators During Sending/Receiving Operation	154
Precautions When Turning Power OFF	154
Error Messages	155
Troubleshooting	157
Appendix	159
Character Entry Method	160
Keys Used	160
Selecting Type of Characters	161
Entering Characters	162
Specifications (Fax function)	164
Menu List	165
Received FAX Sizes and Paper Priority (Inch Model)	167
Received FAX Sizes and Paper Priority (Metric Model)	168
Error Code List	169

Match case Limit results 1 per page

Troubleshooting

8-5

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service

representative.

Symptom

Checkpoint

Corrective Action

Reference

Page

Cannot send document.

Is the modular cord

connected correctly?

Connect the modular cord

correctly.

–

Communication error

displayed?

Remedy the cause of error

and send again.

Appendix-11

Is TX (transmission)

restriction activated?

Cancel the TX restriction.

6-16

Cannot perform broadcast

transmission.

Is free space available in the

memory?

Send after the memory has

free space, or create free

space in the memory.

4-4

Cannot perform encrypted

communication.

Are the registrations correct

both at sender and recipient?

Double-check the

registrations both at sender

and recipient.

6-25

Cannot use the remote

switching function.

Is a pulse line used?

Some phones may transmit

tone signals using buttons.

Refer to the operation

manual of your phone set.

–

Is the remote switching

number correct?

Check the registration.

(Default: 55)

4-11

No print output after

reception.

s memory forwarding

activated?

Check the forwarding

destination.

–

Cannot receive document.

Is the modular cord

connected correctly?

Connect the modular cord

correctly.

–

Communication error

displayed?

Remedy the cause of error

and ask the sender to retry.

Appendix-11

Is RX (reception) restriction

activated?

Cancel the RX restriction.

6-24

Cannot perform memory

reception.

Is free space available in the

memory?

Receive after the memory

has free space, or create free

space in the memory.

3-10