Lexmark Z65n Online User’s Guide for Mac OS X 10.0.3 to 10.1 - Page 90

Printer does not feed envelopes or specialty paper

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Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Troubleshooting 84 Printer does not feed envelopes or specialty paper Make sure: • Your printer feeds paper without problems. If it does, load the envelopes or specialty paper vertically against the right side of paper tray 1. Squeeze and slide the paper guide to the left edge of the envelopes or specialty paper. For help, see Printing ideas. • You select the appropriate envelope or specialty paper size in the Page Setup dialog and the appropriate paper type in the Print dialog. • You are using a specialty paper or envelope size supported by your printer. • Your software application is designed to print envelopes. For help, check your software application documentation. • The envelope or specialty paper is not jammed. For help, see Printer has a paper jam. • Your printer is not being held or paused. To check the printer status: a From the Finder, click the Applications icon. b From the Applications folder, double-click the Utilities icon, and then double-click the Print Center. c If necessary, from the Printer menu, choose View Printer List. www.lexmark.com

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84
Troubleshooting
Lexmark Z65
Lexmark Z65n
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Using this
Guide...
www.lexmark.com
Printer does not feed envelopes or specialty paper
Make sure:
•
Your printer feeds paper without problems. If it does, load the envelopes or specialty
paper vertically against the right side of paper tray 1. Squeeze and slide the paper
guide to the left edge of the envelopes or specialty paper. For help, see
Printing
ideas
.
•
You select the appropriate envelope or specialty paper size in the
Page Setup dialog
and the appropriate paper type in the
Print dialog
.
•
You are using a specialty paper or envelope size supported by your printer.
•
Your software application is designed to print envelopes. For help, check your
software application documentation.
•
The envelope or specialty paper is not jammed. For help, see
Printer has a paper
jam
.
•
Your printer is not being held or paused. To check the printer status:
a
From the Finder, click the Applications icon.
b
From the Applications folder, double-click the Utilities icon, and then double-click
the Print Center.
c
If necessary, from the Printer menu, choose View Printer List.