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Problems with Wireless Adapter Connections

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Wireless-N 150 Router WNR1000v2 User Manual • Date shown is January 1, 2000. Cause: The router has not yet successfully reached a network time server. Check that your Internet access settings are correct. If you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. • Time is off by one hour. Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the Automatically Adjust for Daylight Savings Time check box. Problems with Wireless Adapter Connections If your wireless adapter is unable to connect, check its connection settings. To check the adapter's connection settings: 1. open the adapter setup utility to check connections: • NETGEAR Smart Wizard utility. If you installed a NETGEAR wireless adapter in your computer, a Smart Wizard utility program is installed that can provide helpful information about your wireless network. You can find this program in your Windows Program menu or as an icon in your system tray. Other wireless card manufacturers might include a similar program. • Windows basic setup utility. If you have no specific wireless card setup program installed, you can use the basic setup utility in Windows: - Open the Windows Control Panel, and double-click Network Connections. - In the LAN section, double-click Wireless Network Connection. 2. Use the adapter's setup program to scan for available wireless networks, looking for the network name (SSID) of NETGEAR, or your custom SSID if you have changed it. 3. If your wireless network appears and has good signal strength, configure and test with the simplest wireless connection possible. If your wireless network does not appear, check these conditions: • Is your router's wireless radio enabled? See "Viewing Advanced Wireless Settings" on page 2-11. • Is your router's SSID broadcast enabled? See "Viewing Advanced Wireless Settings" on page 2-11. Troubleshooting v1.0, September 2009 7-11

Section	Page
Wireless-N 150 Router WNR1000v2 User Manual	1
Contents	7
About This Manual	11
Chapter 1 Configuring Basic Connectivity	15
Using the Setup Manual	15
Logging In To Your Wireless Router	16
Selecting a Language for Your Screen Display	19
Configuring Your Internet Settings Using the Setup Wizard	20
Viewing and Configuring Basic Internet Settings	20
Your Internet Connection Does Not Require a Login	21
Your Internet Connection Does Require a Login	23
Setting Up and Testing Basic Wireless Connectivity	25
Chapter 2 Safeguarding Your Network	29
Choosing Appropriate Wireless Security	29
Recording Basic Wireless Settings Setup Information	33
Changing Wireless Security Settings	34
Viewing Basic Wireless Settings	34
Configuring WEP Wireless Security	36
Configuring WPA-PSK and WPA2-PSK Wireless Security	38
Viewing Advanced Wireless Settings	39
Using Push 'N' Connect (Wi-Fi Protected Setup)	41
Push Button Configuration	41
Security PIN Entry	43
Configuring the WPS Settings	44
Connecting Additional Wireless Client Devices after WPS Setup	45
Restricting Wireless Access by MAC Address	46
Changing the Administrator Password	48
Backing Up Your Configuration	49
Understanding Your Firewall	50
Chapter 3 Restricting Access From Your Network	51
Content Filtering Overview	51
Blocking Access to Internet Sites	51
Blocking Access to Internet Services	53
Blocking Services by IP Address Range	55
Scheduling Blocking	55
Viewing Logs of Web Access or Attempted Web Access	56
Configuring E-mail Alert and Web Access Log Notifications	57
Setting the Time Zone	58
Chapter 4 Customizing Your Network Settings	59
Using the LAN IP Setup Options	59
Configuring a Device Name	60
Configuring LAN TCP/IP Setup Parameters	60
Using the Router as a DHCP Server	61
Using Address Reservation	62
Using a Dynamic DNS Service	63
Configuring the WAN Setup Options	64
Disabling the SPI Firewall	64
Setting Up a Default DMZ Server	65
Responding to a Ping on the Internet (WAN) Port	65
Setting the MTU Size	66
Configuring NAT Filtering	66
Configuring Static Routes	66
Chapter 5 Fine-Tuning Your Network	69
Allowing Inbound Connections to Your Network	69
How Your Computer Accesses a Remote Computer through Your Router	70
How Port Triggering Changes the Communication Process	71
How Port Forwarding Changes the Communication Process	73
How Port Forwarding Differs from Port Triggering	74
Configuring Port Forwarding to Local Servers	74
Adding a Custom Service	75
Editing or Deleting a Port Forwarding Entry	76
Configuring Port Triggering	77
Using Universal Plug and Play	80
Optimizing Wireless Performance	82
Changing the MTU Size	83
Overview of Home and Small Office Networking Technologies	84
Assessing Your Speed Requirements	85
Chapter 6 Using Network Monitoring Tools	87
Viewing Wireless Router Status Information	88
Viewing a List of Attached Devices	93
Managing the Configuration File	93
Backing Up and Restoring the Configuration	94
Erasing the Configuration	94
Updating the Router Firmware	95
Checking for New Firmware in the Router Upgrade Screen	95
Updating Manually to New Router Firmware	96
Enabling Remote Management Access	98
Traffic Meter	100
Chapter 7 Troubleshooting	103
Quick Tips	103
Troubleshooting Basic Functions	104
Login Problems	107
Checking the Internet Service Connection	108
Obtaining an Internet IP Address	108
Troubleshooting PPPoE	109
Troubleshooting Internet Browsing	110
Troubleshooting Your Network Using the Ping Utility	110
Testing the LAN Path to Your Router	111
Testing the Path from Your Computer to a Remote Device	112
Problems with Date and Time	112
Problems with Wireless Adapter Connections	113
Restoring the Default Configuration and Password	114
Appendix A Technical Specifications	117
Default Configuration Settings	117
General Specifications	119
Appendix B Related Documents	121