Ricoh 2045 Basics Guide - Page 58

Error Messages and Their Meanings - error codes

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Troubleshooting Error Messages and Their Meanings If there is an error, one of the following messages may appear on the display. It might just flash briefly, so if you are watching for errors, stay by the machine and check the display. Message Causes and solutions Put original back, check it and press the {Start} Original jammed during Memory Transmis- key. sion. Place originals that have not been scanned again. Error occurred, and transmission was canceled. A document jam occurred during Immediate Transmission. Press [OK], and then resend the pages that have not been sent. 4 An error occurred during Immediate Trans- mission. Press [OK], and then resend the origi- nal. Note ❒ There may be a problem with the machine or the telephone line (for example noise or cross talk). If the error reoccurs frequently, contact your service representative. Cannot detect original size. Place original again, then press [Start]. The machine failed to detect the size of the original. Place originals again, and then press the {Start} key. L Call Service Functional problems with facsimile. Please call service. There is a problem with the fax. Record the code number shown in the display and contact your service representative. The copy function will still work normally. Memory is full. Cannot scan more. Transmit- If you press [OK], the machine returns to stand- ting only scanned pages. by mode and starts transmitting the pages that have been scanned. Following output tray is full. Remove paper. The paper output tray is full. Remove paper from the tray indicated in the display. Cannot scan to send fax message as scanner is in use for other function. The Copy or Document Server function is in use. To cancel the job in process, do the following, and then try faxing again. Press [Exit], and then press the {Copy} or {Document Server} key. Next press the {Clear/Stop} key. When the message "[Stop] key was pressed. Stop copying?" or "[Stop] key was pressed. Stop storing?" appears, press [Stop]. Updating the destination list. Please wait. Selected destinations or function settings have been cleared. Please reselect after the update finishes. Wait with the main power switch on. The machine will enter standby mode after it exits from RDS mode. 50

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Troubleshooting
50
4
Error Messages and Their Meanings
If there is an error, one of the following messages may appear on the display. It
might just flash briefly, so if you are watching for errors, stay by the machine and
check the display.
Message
Causes and solutions
Put original back, check it and press the
{
Start
}
key.
Original jammed during Memory Transmis-
sion. Place originals that have not been
scanned again.
Error occurred, and transmission was can-
celed.
A document jam occurred during Immediate
Transmission. Press
[
OK
]
, and then resend the
pages that have not been sent.
An error occurred during Immediate Trans-
mission. Press
[
OK
]
, and then resend the origi-
nal.
Note
❒
There may be a problem with the machine
or the telephone line (for example noise or
cross talk). If the error reoccurs frequently,
contact your service representative.
Cannot detect original size. Place original
again, then press [Start].
The machine failed to detect the size of the
original. Place originals again, and then press
the
{
Start
}
key.
L
Call Service
Functional problems with facsimile. Please call
service.
There is a problem with the fax. Record the
code number shown in the display and contact
your service representative. The copy function
will still work normally.
Memory is full. Cannot scan more. Transmit-
ting only scanned pages.
If you press
[
OK
]
, the machine returns to stand-
by mode and starts transmitting the pages that
have been scanned.
Following output tray is full. Remove paper.
The paper output tray is full. Remove paper
from the tray indicated in the display.
Cannot scan to send fax message as scanner is
in use for other function.
The Copy or Document Server function is in
use. To cancel the job in process, do the follow-
ing, and then try faxing again.
Press
[
Exit
]
, and then press the
{
Copy
}
or
{
Doc-
ument Server
}
key. Next press the
{
Clear/Stop
}
key. When the message
“
[
Stop
]
key was
pressed. Stop copying?
”
or
“
[
Stop
]
key was
pressed. Stop storing?
”
appears, press
[
Stop
]
.
Updating the destination list.
Please wait. Selected destinations or function
settings have been cleared. Please reselect after
the update finishes.
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits
from RDS mode.