Samsung SCX 6555N User Manual (ENGLISH) - Page 95
Understanding display messages, Paper jam at exit of finisher
UPC - 635753610314
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3. Remove the jammed paper. 4. Pull up on the stacker lever and then close the stacker front cover. Paper jam at exit of finisher 1. Gently pull the paper out through the exit area. 94 _Troubleshooting UNDERSTANDING DISPLAY MESSAGES Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order. • If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service. • When you call for service, it is very convenient to provide the service representative with the contents of display message. • Some messages may not appear in the display depending on options or models. • [yyy] indicates the part of the machine. • [zzz] indicates the error code. When you contact the service center, this error code help to handle the problem. • You may see an exclamation mark ( ) or a cross mark ( ) on the upper left of the display, in that case, press the question mark to browse detailed information on the supplies. . MESSAGE MEANING SUGGESTED SOLUTIONS [yyy] is worn. Replace with new one The life of the part expires totally. Replace the part with a new one. Call for service. DC motor does not operate: [zzz]. Please turn off then on There is a problem in the control of DC motor unit. Turn the machine off and turn it on again. If the problem persists, please call for service. Did not supply enough toner. Remove seal tape & reinstall Not supplied toner to the imaging unit. • Remove the sealing tape from the imaging unit. • Thoroughly roll the toner cartridge five or six times, and reinstall it. • Turn the machine off and turn it on again. Did not supply enough toner. Please open/close door The machine received several papers with many images, and it cannot supply the toner properly. Open side door and close it. If the problem still persists, please call for service. Fax memory is almost full. Print or remove received fax Job There is no more available fax memory. No more fax data can be received. Delete the received fax data in the memory to secure memory. Call for service. Fax memory is full. Print or remove received fax Job Available fax memory is now 1MB. Delete the received fax data in the memory to secure memory. Call for service. Finisher door is open. Close it The finisher cover is Close the finisher until it not securely latched. locks into place.