Sony COM1BLACK Operating Instructions - Page 200
Photo, Video, Memory Stick Duo
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200 Additional Information...Troubleshooting Table of Contents Index Photo Symptom It takes some time to display an image file. A particular image cannot be displayed The unit does not recognize an image file as an image file. A folder on a "Memory Stick Duo" cannot be deleted. Cause or corrective action It may take some time to display large image files. Some large images may contain too much data to be displayed. The unit may be unable to display some images that have been edited on a computer. Check that the data is saved into the correct folder on the internal memory or the "Memory Stick Duo" ( page 154). If a computer is used to change the file or folder name on the internal memory or the "Memory Stick Duo" or to move the file or folder to another location, the unit may be unable to recognize it. Images that are not compatible with the unit are not recognized ( page 151). If there is non-image data in the folder, the folder cannot be deleted. Video Symptom Cause or corrective action It takes some time to It may take some time to start playback of large video start playback of a files. video file. Videos cannot be played. Videos with a high bit rate or videos not in MPEG4 format may not be played on the unit. Check that the video files were created with or converted to a bit rate of 768 kbps or lower. Playback pauses. When the video playback mode is set to "Mode A" and the unit reaches to the end of a video file, playback pauses. Press the BACK button to return to the video file list. The unit does not recognize a video file as a video file. Video data of types that are not compatible with the unit are not recognized ( page 160). If a computer is used to change the file or folder name on the "Memory Stick Duo" or to move the file or folder to another location, the unit may be unable to recognize it. Continued