Sony COM1BLACK Operating Instructions - Page 201
The connecting, screen is not, displayed when the, unit is connected to a, computer with the, USB
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201 Additional Information...Troubleshooting Table of Contents Index Text Symptom Text file cannot be opened. Cause or corrective action Check that the data is saved into the correct folder on the internal memory or the "Memory Stick Duo." Connection with the computer Symptom Cause or corrective action The connecting screen is not displayed when the unit is connected to a computer with the USB cable. The USB cable is not connected properly. Disconnect the USB cable, and then re-insert it straight into the port until it is firmly seated. A USB hub is being used. Connecting the unit via a USB hub may not work and is not supported. Connect the USB cable directly to the computer. There may be a delay for authentication by Windows Explorer or other software used to transfer audio files. Another application running on the computer may be interfering with the connection to the unit. Disconnect the USB cable, wait a few minutes, and reconnect the cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. If you are running the unit from the rechargeable battery without connecting the AC power adaptor, connect the AC power adaptor. Disconnect the USB cable from the unit, and turn on the unit by sliding down and holding the POWER switch. After the HOME menu appears, reconnect the cable. The unit is not recognized by the computer when connected to the computer. The USB cable is not connected properly. Disconnect the USB cable, and then reconnect it. A USB hub is being used. Connecting the unit via a USB hub may not work and is not supported. Connect the USB cable directly to the computer. The unit behaves erratically when it is connected to the computer. You are using a USB hub or USB extension cable. Connecting the unit via a USB hub or extension cable may not work and is not supported. Connect the supplied USB cable directly to the computer. Files cannot be transferred to the unit from your computer. The USB cable is not connected properly. Disconnect the USB cable, and then reconnect it. There is not enough free space in the unit's memory. Transfer any unnecessary tracks back to your computer. Only a small number There is not enough free space in the unit's memory. of files can be Move any unnecessary files to the computer to transferred to the unit. increase the free space. Continued