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180 If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. A diskette will not go into the optional external diskette drive. You may already have a diskette in the drive. Make sure the drive is empty. You may be inserting the diskette incorrectly. Hold the diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette. If the metal cover is loose, replace the diskette. If the label is loose, replace the label and try inserting the diskette again. The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 179). Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive's cable is properly connected to the computer. Make sure the tray that holds the CD or DVD is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up. Close the tray carefully, making sure it has shut completely.

Section	Page
Satellite® A130/A135 Series User’s Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	35
Other documentation	36
Service options	36
Chapter 1: Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	38
Important information on your computer’s cooling fan	39
Setting up your computer	40
Setting up your software	40
Registering your computer with Toshiba	41
Adding optional external devices	41
Connecting to a power source	42
Charging the main battery	44
Using the computer for the first time	45
Opening the display panel	45
Your computer’s features and specifications	46
Turning on the power	46
Adding memory (optional)	47
Installing a memory module	48
Removing a memory module	53
Checking total memory	55
Hard Drive Recovery Utilities	55
Creating Recovery CDs/DVDs	56
Hard Disk Drive Recovery Options	57
Installing drivers and applications	63
Using the TouchPad™	63
Scrolling with the TouchPad™	64
Control buttons	64
Disabling or enabling the TouchPad™	64
Using the Dual Mode Pad	65
Using Dual Mode	65
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	68
Using an external keyboard	69
Using a mouse	69
Connecting a printer	69
Setting up a printer	70
Connecting an optional external diskette drive	71
Turning off the computer	71
Options for turning off the computer	72
Using the Shut Down command	74
Using and configuring Hibernation mode	76
Using and configuring Sleep mode	78
Closing the display panel	81
Caring for your computer	81
Cleaning the computer	81
Moving the computer	81
Using a computer lock	82
Chapter 2: Learning the Basics	83
Computing tips	83
Using the keyboard	84
Character keys	85
Making your keyboard emulate a full-size keyboard	85
Ctrl, Fn, and Alt keys	86
Function keys	86
Special Windows® keys	86
Overlay keys	87
Using the overlay to type numeric data	87
Starting a program	88
Starting a program from the Start menu	88
Starting a program from Windows® Explorer	89
Starting a program using the Start Search field	90
Saving your work	90
Printing your work	92
Backing up your work	93
Restoring your work	93
Using the optical drive	94
Optical drive components	94
Media control buttons	95
Inserting a compact disc	96
Playing an audio CD	97
Playing optical media	98
Creating a CD/DVD	99
Removing a disc with the computer on	99
Removing a disc with the computer off	100
Caring for CD or DVD discs	100
Toshiba’s online resources	100
Chapter 3: Mobile Computing	101
Toshiba’s energy-saver design	101
Running the computer on battery power	101
Battery Notice	102
Power management	103
Using additional batteries	103
Charging batteries	103
Charging the main battery	104
Charging the RTC battery	104
Monitoring main battery power	105
Determining remaining battery power	107
What to do when the main battery runs low	107
Setting battery notification	108
Conserving battery power	109
Power Plans	110
Using a hot key to set the Power Plan	111
Changing the main battery	112
Removing the battery from the computer	112
Inserting a charged battery	114
Taking care of your battery	115
Safety precautions	115
Maintaining your battery	116
Disposing of used batteries	117
Traveling tips	118
Chapter 4: Exploring Your Computer’s Features	119
Exploring the desktop	119
Finding your way around the desktop	120
Setting up for communications	122
Connecting the modem to a telephone line	123
Connecting your computer to a network	124
An overview of using the Internet	126
The Internet	127
The World Wide Web	127
Internet Service Providers	127
Connecting to the Internet	127
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	129
Recording sounds	129
Using external speakers or headphones	130
Using PC Cards	131
Inserting a PC Card	131
Removing a PC Card	132
Setting up a PC Card for your computer	132
Using the Bridge Media Adapter Slot	133
Inserting memory media	133
Removing memory media	134
Using the i.LINK® port	134
Chapter 5: Toshiba Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
Setting passwords	141
Using an instant password	141
Using a supervisor password	141
Using a user password	143
Deleting a user password	144
TOSHIBA PC Diagnostic Tool Utility	145
Mouse Utility	146
Toshiba Hardware Setup	147
TOSHIBA Zooming Utility	149
CD/DVD Drive Acoustic Silencer	150
TOSHIBA Accessibility	151
Fingerprint Authentication Utility	152
Fingerprint utility limitations	152
Fingerprint Enrollment	152
Fingerprint Logon	153
Power-on Security	154
Control Center	155
Password Bank	156
Care and maintenance of your fingerprint reader	160
Fingerprint reader limitations	162
ConfigFree™	162
Getting Started	163
ConfigFree Utilities	163
Chapter 6: If Something Goes Wrong	166
Problems that are easy to fix	166
Problems when you turn on the computer	167
The Windows® operating system is not working	170
Using Startup options to fix problems	170
Internet problems	171
The Windows® operating system can help you	172
Resolving a hardware conflict	172
A plan of action	172
Fixing a problem with Device Manager	173
Memory problems	174
Power and the batteries	175
Keyboard problems	176
Display problems	177
Disk drive problems	179
Optical drive problems	180
Sound system problems	181
PC Card problems	182
Printer problems	184
Wireless networking problems	185
DVD operating problems	187
Develop good computing habits	188
Data and system configuration backup in the Windows® operating system	189
If you need further assistance	194
Before you contact Toshiba	194
Contacting Toshiba	195
Other Toshiba Internet Web sites	196
Toshiba’s worldwide offices	196
Appendix A: Hot Keys	198
Hot Key Cards	198
Using the Hot Key Cards	199
Application Cards	200
Using the Application Cards	200
Card Case	201
Hot Key Functions	202
Volume Mute	202
Password security	203
Power plan	205
Sleep mode	206
Hibernation mode	207
Display modes	208
Display brightness	209
Disabling or enabling wireless devices	210
Disabling or enabling the TouchPad™ or Dual Mode Pad	211
Zooming applications in/out	212
Keyboard hot key functions	212
Appendix B: Power Cord/Cable Connectors	213
Glossary	214
A	216
B	216
C	217
D	218
E	220
F	220
G	221
H	221
I	222
K	222
L	222
M	223
N	223
O	224
P	224
R	225
S	226
T	226
U	226
W	227

Match case Limit results 1 per page

180

If Something Goes Wrong

Resolving a hardware conflict

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery procedures.

Many software packages automatically create backup files.

You may also be able to recover lost data using utility software.

Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does not run

properly, refer to its documentation and check that the hardware

configuration meets its needs.

A diskette will not go into the optional external diskette drive.

You may already have a diskette in the drive. Make sure the drive is

empty.

You may be inserting the diskette incorrectly. Hold the diskette with

the hub side facing down, and insert it so that the metal head

window cover goes into the drive first.

The metal cover or a loose label may be obstructing the path into

the drive. Carefully inspect the diskette. If the metal cover is loose,

replace the diskette. If the label is loose, replace the label and try

inserting the diskette again.

The drive cannot read a diskette.

Try another diskette. If you can access the second diskette, the first

diskette (not the drive) is probably causing the problem. Run Error-

checking on the faulty diskette (for instructions see

“Disk drive

problems” on page 179

Optical drive problems

You cannot access a disc in the drive.

If the optical drive is an external drive, make sure that the drive’s

cable is properly connected to the computer.

Make sure the tray that holds the CD or DVD is closed properly.

Press gently until it clicks into place.

Open the tray and remove the disc. Make sure the tray is clean. Any

dirt or foreign object can interfere with the laser beam.

Examine the disc to see if it is dirty. If necessary, wipe it with a

clean cloth dipped in water or a neutral cleaner.

Replace the disc in the tray. Make sure that the disc is lying flat,

label side up. Close the tray carefully, making sure it has shut

completely.