Aastra 6735i 6735i User Guide

Aastra 6735i Manual

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  • Aastra 6735i | 6735i User Guide - Page 1
    Aastra Model 6735i SIP IP Phone User Guide Release 3.3.1 SP3 41-001451-05 REV01 - 04.2014
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    the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of
  • Aastra 6735i | 6735i User Guide - Page 3
    the Aastra Web UI 15 Phone Status 18 Phone Status via IP Phone UI 18 Finding Your Phone's IP Address 19 Phone Status via the Aastra Web UI 20 Customizing Your Phone 22 Ring Tones and Tone Sets 22 Contrast Level 25 Backlight 25 Live Dialpad 26 Set Audio 26 Time and Date 27 User Password
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    Content Resetting a User Password 40 Restarting Your Phone 41 Phone Lock 41 Defining an Emergency Dial Plan 43 Line Keys, Programmable Keys, and Softkeys 44 Multiple Line and Call Appearances 44 Softkeys and Programmable Keys 45 State-Based Softkeys 47 Line Key ...50 Speeddial Key 52
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    113 Transferring Calls 114 Conferencing Calls 117 Ending Calls 122 Managing Calls 123 Directory List 123 Callers List 134 DND and Call Forward 140 Voicemail 156 Additional Features 157 Display DTMF Digits 157 Play Call Waiting Tone 158 Stuttered Dial Tone 159 XML Beep Support 160 Status
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    167 Message Waiting Indicator Line 169 Incoming Intercom Call Features 170 Group RTP Paging (receives RTP streams 172 Shared Call Appearance (SCA) Call Bridging 173 Star Codes 175 Other Features 175 Model M670i and M675i Expansion Modules 176 Using the Expansion Modules 178 Troubleshooting
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    instructions, general features and functions, and basic options list customization. The Installation Guide is included in the box with your phone. • Aastra 6735i SIP IP Phone User Guide - Describes the most commonly used features and functions for an end user. The User Guide can be downloaded from
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    A PoE power injector is available as an optional accessory from Aastra. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6735i phone, please refer to the Aastra 6735i Installation Guide for basic installation and physical
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    up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6735i automatically begins the start up sequence as soon as it is connected. The
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    or slow call periods. Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information. If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. 70% Downloading Language
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    For more information about connecting your phone, see the Aastra 6735i IP Phone Installation Guide, the section "Connecting to the Network and to Power". Check with your system or network Administrator for assistance. Note: If the phone displays "No Service" you can still use the phone but it is not
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    Line 1. By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections: • "Making Calls" on page 107. • "Handling Calls" on page 113. • "Managing Calls
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    can write the function assigned to the programmable key using the label provided for the phone. Configured Softkeys L1 John Smith 01/01/14 11:00am Home LCR Office DND Home LCR Office Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new
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    changed. A More softkey also displays at the bottom right of the screen if you have configured softkeys. For example, in the illustration below, the 6735i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if
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    throughout this document.                  6735i Handset  High Quality Speakerphone  Message Waiting Lamp  Goodbye Key  Options Key  Hold Key  Redial Key  Softkeys  Four (4) Line Call Appearance Keys  Speakerphone/Headset Key  Mute Key
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    to a line or call. The Aastra 6735i IP phone sup- L4 ports up to 4 line keys. L3 L2 L1 Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone
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    can be assigned to perform specific functions. The following are the default functions for the programmable keys on the 6735i IP phone: 1 SERVICES Accesses enhanced features and services such as ML applications and voicemail, provided by third parties. 2 DIRECTORY Accesses the Directory List which
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    6735i phone keypad includes the following: Keypad Key 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 P QRS 8 TUV 9 WXYZ Description Dials 0 Dials the Operator on a registered phone phone: • Dial a phone number to make a call (see "Dialing a Number" on page 107.) • Enter digits or letters in the IP Phone user
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    menus that display for Call Forward are dependant on the Call Forward Mode set on the phone. Default is "Account" mode. Preferences 1. Tones - Ring Tone - Tone Set 2. Display - Contrast Level - Backlight 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio - Audio Mode - Headset Mic Vol - DHSG 6. Time
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    on the Call Forward Mode set on the phone. Default is "Account" mode. Preferences 1. Tones - Ring Tone - Tone Set 2. Display - Contrast Level - Backlight 3. Set Audio - Audio Mode - Headset Mic Vol - DHSG Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages
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    displays. 2. At the prompt, enter your username and password and click OK. The Status window displays for the IP phone you are accessing. Note: For a user, the default username is user and the password field is left blank. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. 41
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    of the phone, and reset the user password. Softkeys and XML - Allows you to configure up to 6 bottom softkeys with functions identified in the list below. Programmable Keys - Allows you to configure up to 6 top programmable keys. By default, Keys 1 through 4 are programmed as Services, Directory
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    Focus to Ringing Line • Call Hold Reminder During Active Calls • Call Hold Reminder • Call Waiting Tone Period • Preferred Line • Preferred Line Timeout (seconds) • Goodbye Key Cancels Incoming Call • Message Waiting Indicator Line • DND Key Mode • Call Forward Key Mode This category also allows you
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    to view the status of your phone using the IP Phone UI. IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Phone Status. 3. Select the option you want to view: • IP&MAC Address • LAN Port • PC Port • Firmware Info • Error Messages • Copyright The option you select displays
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    and press Select. Options List 1.Call Forward 2.Preferences 3.Phone Status 4.Password Select Done 3. Scroll to IP&MAC Addresses and press Select. Phone Status 1.IP&MAC Addresses 2.LAN Port 3.PC Port 4.Firmware Info Select Done The IP address of your 6735i IP phone displays in the "IP Address
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    Aastra Web UI 1. Open your web browser, enter the phone's IP address or host name into the address field and press . 2. In the Username/Password window, enter your username and password and click OK. The Status window displays for the IP phone you are accessing. Note: For a user, the default
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    Phone Status The following table describes the status conditions that can display for the account. Status Condition Registered Description Displays this status on accounts that HAVE
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    tones a user can select from to set on the IP phones. You can enable/disable these ring tones on a global or per-line basis. The following table identifies the valid settings and default values for each type of configuration method. Ring Tones Table Configuration Method IP Phone UI Aastra Web UI
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    Default - also used in Canada) When you configure the country's tone set, the country-specific tone is heard on the phone call waiting tone • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone
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    , France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US. Default is US. 9. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI 1. Click on Basic Settings->Preferences->Ring Tones. For global configuration 2. In the
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    phone to turn off the backlighting after a period of inactivity; the idle period is user definable under the Advanced softkey when you select the Auto mode. In Auto mode select the Backlight status for your phone. Default is "Auto". Available options are: • Off • Auto (Default) 6. If you selected "
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    enable/disable DHSG. You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6735i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum
  • Aastra 6735i | 6735i User Guide - Page 33
    the Options List. 2. Select Preferences. 3. Select Set Audio. 4. Select Audio Mode. 5. Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: • Speaker (Default) • Headset • Speaker/Headset • Headset/Speaker 6. Press Done to save your setting. 7. Select
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    Select Set Time. 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the "Backspace" key to move back a space and delete a character. Use the "AM/PM" . Valid values are 12 Hour and 24 Hour. Default is 12Hour. 9. Press Done to save the Time Format you selected. 28 41-001451-05 REV01
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    Zones display for different areas of the world. 4. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern. Note: For a list of the Time Zones values available on the IP Phone, see "Appendix A - Time Zone Codes." 5. Press Done to save the Time Zone setting. 41-001451-05
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    Automatic. Valid values are: • OFF • 30 min summertime • 1h summertime • Automatic (Default) 5. Press Done to save the Daylight Savings value you selected. Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server. The
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    Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. Customizing Your Phone 2. In the "Time Format" field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you
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    . You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language. The IP phones support the following languages: • English
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    loaded to the IP phone by your System Administrator. English is the default language and cannot be changed or removed. 3. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. Language Input The 6735i supports text and character inputs
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    Customizing Your Phone Keypad Input Alphabet Tables English Key 0 1 2 3 4 5 6 7 8 9 * # Uppercase Characters 0 1;=_,-'&() ABC2 DEF3 GHI4 JKL5 MNO6 PQRS7 TUV8 WXYZ9 * #/\@ French Key 0 1 2 3 4 5 6 7 8 9 * # Uppercase Characters 0 1.:;=_,-'&() ABC2 DEF3ÉÈÊË GHI4ÎÏ JKL5
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    0 1.:;=_,-'&() ABC2ÁÀÂÃÇ DEF3ÉÊ GHI4Í JKL5 MNO6ÓÔÕ PQRS7 TUV8ÚÜ WXYZ9 * #/\@ 41-001451-05 REV01 - 04.2014 Customizing Your Phone Lowercase Characters 0 1.:;=_,-'&() abc2äà def3é ghi4 jkl5 mno6ö pqrs7ß tuv8ü wxyz9 * #/\@ Lowercase Characters 0 1.:;=_,-'&() abc2àcç def3éèë ghi4 jkl5
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    Customizing Your Phone Russian Key 0 1 2 3 4 5 6 7 8 9 * # Nordic Key 0 1 2 3 4 5 6 7 8 9 * # Uppercase Characters 0 1 2ABC ДЕЁЖЭ3DEF ИЙКЛ4GHI МНОП5JKL РСТУ6MNO ФХЦЧ7PQRS7 ШЩЪЫ8TUV ЬЗЮЯ9WXYZ * #/\@ Uppercase Characters 0 1.:;=_,-'&() ABC2ÅÄÆÀ DEF3É GHI4 JKL5 MNO6ÖØ PQRS7ß TUV8Ü WXYZ9 * <
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    this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) • Português (Portuguese Russian) • Nordic Note: All
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    Latin 2 Character Set The 6735i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used
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    use that new password to log into the Aastra Web UI. use that new password when changing the user password via the IP Phone UI. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). The default password is an empty
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    Customizing Your Phone Resetting a User Password If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid
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    configuring a Lock/Unlock key on your phone, see "Phone Lock Key" on page 101.) In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the "Reset" button in the "Reset User Password" field displays a screen that allows you
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    prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Aastra Web UI 1. Click on Operation->Phone Lock. Lock the Phone 2. In the "Lock the Phone?" field, click Lock. The phone locks dynamically and displays the following message: "Phone is locked". Unlock the
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    in your area. Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services. For multiple numbers, enter a "|" between each emergency number. For example: 911|110 Default for this field is
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    softkeys located at the top of the phone. Programmable Keys Softkeys Multiple Line/ Call Appearance Keys Multiple Line and Call Appearances The 6735i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical
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    Managers) Indicates the key is configured to allow the Sylantro call managers to distribute calls from a queue to registered IP phone users (agents). Indicates the key is configured to accept an XML application for accessing customized XML services. Indicates the key is set to generate a flash event
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    Call Return (LCR) Call Forward BLF/Xfer Speeddial/Xfer Speeddial/Conf Directory Callers List Redial Conference Transfer Icom Services Phone at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, see "Group RTP
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    as DND. The following table identifies the applicable default states for each softkey type on the IP phone. Softkey Type None Line Speeddial DND BLF BLF/List Auto Call Distribution (ACD) XML Flash Sprecode Park Pickup Last Call Return Call Forward BLF/Xfer Speeddial/Xfer Speeddial/Conf Directory
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    box for that state. Key Display Behavior On the 6735i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first
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    Line Keys, Programmable Keys, and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone: Key 12 displays in softkey position 1 on the phone L1 John Smith 01/01/14 11:00am LAB 41-001451-05 REV01 - 04.2014 49
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    Web UI to set a programmable key or softkey as a line. Configuring a Line Key You can set a key as an additional line on the 6735i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see "Multiple Line and Call Appearances" on
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    Line Keys, Programmable Keys, and Softkeys You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys
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    up to quickly access features such as Caller ID (*69), Voicemail. The speed dial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speed dial key while on an active call by placing the active call on hold first, and then pressing the speed dial key. You
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    advance to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace softkey. Note: The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word. If
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    Cancel This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial during this process. After you press a speed dial key for editing, the phone restores all key LEDs to their previous state. Note: If you select a
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    1 Save Backspace 123 Cancel Note: When in the "Enter Number:" field, the phone automatically switches to the numbers softkey. 8. Press the 2 key to move to This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed
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    Key Using the Softkeys, Programmable Keys, or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function select Speed Dial to apply to the key. 10. In the "Value" field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a speed
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    Keys, and Softkeys Creating Speed Dial Key Using "Keypad Speed Dial" in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial 2. Select from "Digit 1" through "Digit 9". 3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If
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    6735i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: - Operation->Softkeys and XML - Operation->Programmable Keys - Operation->Expansion Module Keys • Using the IP Phone dial key, the phone displays an "Invalid Key" message. However, if you
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    Key, or Expansion Module Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . 2. Select the key configured for speed dial. 3. In the "Value" field, edit the phone
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    Keys, and Softkeys Editing a Speed Dial Key Using "Keypad Speed Dial" in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter
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    ). The DND function allows you to turn DND ON and OFF. Note: You can configure DND using the Aastra Web UI only. If DND is ON, callers calling into the phone hear a busy signal or a message, depending on how your System Administrator set up the configuration server. The second line on the screen of
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    to make a call, a busy indicator on the Supervisor's phone shows that the worker's phone is in use and busy. On the 6735i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset
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    Keys, and Softkeys 9. In the "Value" field, enter the phone number or extension you want to monitor. 10. In the "Line or Select from "Key 1" through "Key 60" (M675i). 12. In the "Value" field, enter the phone number or extension you want to monitor. 13. (M675i) In the "Label" field, enter a label to
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    with the handset on-hook. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook. Note: You can use a BLF/List configured key to dial out. Example A receptionist has a 6735i running Broadsoft firmware that subscribes to a list of extensions from the
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    Configuring a BLF/List Key The BLF List function can be configured on the 6735i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF/List defined on
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    . 9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, sip:[email protected]. Note: Contact your System Administrator for the BLF List URI. Expansion Module Keys 10. Select from "Key 1" through
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    you configure no more than a single ACD softkey or expansion module key per IP phone. Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6735i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation
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    configure no more than a single ACD programmable key or Expansion Module key per IP phone. 7. Select from "Key 1" through "Key 6". 8. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9. Expansion Module Keys 9. Select from "Key 1" through "Key 36
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    server begins to distribute phone calls from this queue to your IP phone. You must manually change the state to "Available" in order to start receiving calls. 6. To temporarily stop receiving calls, press the press the Unavail softkey. If you are on a call (or miss a call that has been distributed
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    create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts. You can configure XML using the Aastra Web UI only. Using the Aastra Web UI, you can configure
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    XML Services Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "Services". 4. In
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    in the "XML Application URI" field. 11. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after
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    Line Keys, Programmable Keys, and Softkeys Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6735i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click
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    Line Keys, Programmable Keys, and Softkeys Programmable Keys 7. Select from "Key 1" through "Key 6". 8. In the "Type" field, select "XML". 9. In the "Value" field, enter a URI(s) to apply to this key. Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.
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    customized service. Message services display to the screen after pressing the softkey or programmable key. For user input services, follow the prompts as appropriate. 4. To exit from the "Services" menu, press the Services key again. From an XML Key 1. Press the XML key on the 6735i phone. A "Custom
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    is connected and there is an active RTP stream (for example, when the call is not on hold). Configuring a Flash Key Aastra Web UI Use the following procedure to configure a Flash key on the 6735i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML
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    provided by the server. Contact your System Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6735i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation
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    specific services from the server. Note: For values to enter in this field, contact your System Administrator. 14. Click Save Settings. Park/Pickup Keys The 6735i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the
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    "Value" field, enter the appropriate value for accessing specific services from the server. Note: The" Value" and "Line" fields are configured by the Administrator. 28. Click Save Settings. 29. Click on Reset, then click Restart to restart the IP phone and apply the changes. 41-001451-05 REV01 - 04
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    Line Keys, Programmable Keys, and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" key. 2. Perform the following for your specific server: For Asterisk
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    server detects an "LCR" request, it translates this request and routes the call to the last caller. Configuring a Last Call Return Key Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6735i IP Phone. 1. Click on Operation->Softkeys and XML. or Click on Operation
  • Aastra 6735i | 6735i User Guide - Page 88
    are dependant on the Call Forward mode (Account (default), Phone, or Custom) configured for the phone. For more information about call forwarding and call forwarding modes, see "Call Forward Account-Based Configuration" on page 144. Configuring a Call Forward Key Aastra Web UI 1. Click on Operation
  • Aastra 6735i | 6735i User Guide - Page 89
    call to an extension fails, a message "Transfer Failed" displays on the phone, and you can reconnect the call (get the call back) by pressing the line key again. • BLF/Xfer and Call Forward causes the phone to go offhook and dial the number of the extension. Configuring a BLF/Xfer Key Aastra Web UI
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    9. In the "Value" field, enter the monitored extension or the extension to transfer calls to (for example, "35"). 10. In the "Line" field, select the . In the "Value" field, enter the monitored extension or the extension to transfer calls to (for example, "35"). 15. In the "Line" field, select the
  • Aastra 6735i | 6735i User Guide - Page 91
    together allowing the user to transfer calls or use Speeddial call to the predefined target. If transferring a call fails, a message "Transfer Failed" displays, and you can reconnect the call (get the call back) by pressing the line key again. • Speeddial/Xfer and Call Forward When the phone
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    Programmable Keys, and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or key. 5. In the "Value" field, enter the speed dial extension or the extension to transfer calls to (for example, "5551212"). 6. In the "Line" field, select the line for which you
  • Aastra 6735i | 6735i User Guide - Page 93
    is ringing. The message "Conf. Unavailable" briefly displays when a conference is already in progress. The active call is not put on hold when the speed dial number is dialed. Note: This feature is not compatible with centralized conferencing. Configuring a Speeddial/Conf Key Aastra Web UI 1. Click
  • Aastra 6735i | 6735i User Guide - Page 94
    Line Keys, Programmable Keys, and Softkeys 5. In the "Value" field, enter the speed dial extension or the extension to add to the conference (for example, "5551212"). 6. In the "Line" field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7.
  • Aastra 6735i | 6735i User Guide - Page 95
    Programmable Keys, and Softkeys Directory Key By default, the 6735i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone. Directory Key The "Directory List" feature allows
  • Aastra 6735i | 6735i User Guide - Page 96
    Line Keys, Programmable Keys, and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6735i IP Phone. Note: By default, the Directory key is Key 2 on the Programmable keys. 1. Click on Operation->Softkeys and XML. or Click on Operation->
  • Aastra 6735i | 6735i User Guide - Page 97
    Keys, and Softkeys Callers List Key By default, the 6735i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone. Callers List Key The Callers list is
  • Aastra 6735i | 6735i User Guide - Page 98
    Line Keys, Programmable Keys, and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone. Note: By default, the Callers List key is Key 3 on the Programmable keys. 1. Click on Operation->Softkeys and XML. or Click on
  • Aastra 6735i | 6735i User Guide - Page 99
    Line Keys, Programmable Keys, and Softkeys Redial Key By default, the 6735i has a dedicated Redial List key. However, using the Aastra Web UI, you can assign the Redial List key to any key on the top or bottom keys on the phone. Pressing the Redial List key displays the "Redial List". Redial List
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    Line Keys, Programmable Keys, and Softkeys Configuring a Redial List Key Aastra Web UI Use the following procedure to configure a Redial List key on the 6735i IP Phone. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module .
  • Aastra 6735i | 6735i User Guide - Page 101
    of the method above. Reference For more information about creating conference calls, see "Conferencing Calls" on page 117. Configuring a Conference Key Aastra Web UI Use the following procedure to configure a Conference key on the 6735i IP Phone. 1. Click on Operation->Softkeys and XML. or Click on
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    transfer of an active call to another phone number. Reference For more information about the transferring calls, see "Transferring Calls" on page 114. Configuring a Transfer Key Aastra Web UI Use the following procedure to configure a Transfer key on the 6735i IP Phone. 1. Click on Operation
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    , Programmable Keys, and Softkeys Intercom Key By default, the 6735i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone. Intercom Key You can use the Intercom key
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    Line Keys, Programmable Keys, and Softkeys Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone. Note: By default, the Intercom key is Key 4 on the Programmable keys. 1. Click on Operation->Softkeys and XML. or Click on Operation
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    created and provided by your System Administrator through the diverse web based language of XML. Availability of these services depends on your phone system or service provider. Reference For more information about XML, Caller List, Directory, and Voicemail, see the following: • "XML Key" on page 70
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    Line Keys, Programmable Keys, and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6735i IP Phone. Note: By default, the Services key is Key 1 on the Programmable keys. 1. Click on Operation->Softkeys and XML. or Click on Operation->
  • Aastra 6735i | 6735i User Guide - Page 107
    to use as a lock/unlock key. You assign the function of the key as "Phone Lock". Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6735i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML
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    Phone 2. Press the UNLOCK key. A password prompt displays. 3. Enter your user password and press ENTER. The phone unlocks. The LED for the key AND the Message called Group Paging on the IP phones. You can also specify group paging RTP addresses that the phone a Paging Key Aastra Web UI 1. Click
  • Aastra 6735i | 6735i User Guide - Page 109
    to this key. 14. In the "Value" field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). Notes: • When you select Paging
  • Aastra 6735i | 6735i User Guide - Page 110
    Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: • Recipient of a Paging call can set a global "Do Not Disturb" (DND) to ignore any incoming pages. • For
  • Aastra 6735i | 6735i User Guide - Page 111
    coded keys have been added. If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6735i phone. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation
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    Line Keys, Programmable Keys, and Softkeys None Key Aastra Web UI Use the following procedure to delete a key on the 6735i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->
  • Aastra 6735i | 6735i User Guide - Page 113
    ways to make calls on your 6735i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing or • pressing a line/call appearance button • At the dial tone, enter the number you wish to call Note: After dialing
  • Aastra 6735i | 6735i User Guide - Page 114
    in Speaker/headset audio mode, press to switch between handsfree and headset. • When the handset is on hook, press to disconnect the call. When handsfree is on, the speaker light turns on. Using a Headset The 6735i accepts headsets through the modular RJ22 jack on the back of the phone. Contact
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    audio mode selected from the options menu, a dial tone or an incoming call is received on either the headset or the handsfree speaker- phone. 4. Press the key to end the call. Using Intercom On the 6735i, you can use the Icom key to automatically connect with a remote extension. By default, the
  • Aastra 6735i | 6735i User Guide - Page 116
    specific incoming Intercom call features on the 6735i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by
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    Key to erase all items. Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. IP
  • Aastra 6735i | 6735i User Guide - Page 118
    , press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen dis- plays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). 112 41-001451-05 REV01 - 04.2014
  • Aastra 6735i | 6735i User Guide - Page 119
    or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold retrieve the call. IP Phone UI key. When you place a call on hold, only your phone can To place a call on hold 1. Connect to the
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    will be performed. Pre-Dial & Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (predial mode). The phone does not automatically dial out the number until the user presses the "Transfer" (Xfer) key. This allows
  • Aastra 6735i | 6735i User Guide - Page 121
    to Party 2. Transferring Calls in Live Dial Mode Use the following procedure to transfer a call to another extension in live dial mode. 1. Connect to Party heard, you can select Cancel. Note: Users are not able to edit the destination number as the phone will either match the inputted number to a
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    whom you wish to transfer the active call. 3. Press Xfer key. The active call will be transferred. Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to
  • Aastra 6735i | 6735i User Guide - Page 123
    Calls The 6735i IP phone offers two methods of conferencing: • Local conferencing in pre-dial and live dial mode (default method 6735i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6735i
  • Aastra 6735i | 6735i User Guide - Page 124
    -Dial & Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (predial mode). The phone does not automatically dial out the number until the user presses the "Conference" key. This allows the users to make changes to
  • Aastra 6735i | 6735i User Guide - Page 125
    Handling Calls 5. Enter the phone number of Party 3. Note: Users are able to edit the destination number (" Drop key. Using Local Conferencing in Live Dial Mode Use the following procedure to create a conference call using local conferencing in live dial mode. 1. When you begin a conference, you
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    enable Centralized Conferencing, then the 6735i uses Local Conferencing by default. Your Administrator can configure phone, local conferencing (or three-way conferencing) works as indicated in the previous section, "Using Local Conferencing in Pre-Dial Mode" on page 118. Joining two active calls
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    Conf Key. A new line opens. L2 John Smith Handling Calls Dial Conf Xfer More 5. Enter the phone number of Party 3. 6. Wait for Party 3 to answer . Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6735i is limited to 9 conferences (a single conference each on lines 1
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    Ending a Conference and Transferring Remaining Parties The 6735i allows a Host to drop from a 3- phone. Your phone leaves the 3-way conference but the remaining parties are still connected to the conference. Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call
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    include: • Directory List • Callers List • DND and Call Forward • Voicemail Directory List The Directory List is your personal phone book, conveniently stored within your phone. You can enter up to 200 entries into the 6735i Directory by adding them manually, or by saving the number and name from
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    Managing Calls 1. Press the Directory Key. The directory displays the number of entries enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter. Note: The quick-search feature in the Directory List works only
  • Aastra 6735i | 6735i User Guide - Page 131
    Managing Calls The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Enter Name: Label Number Line: 1 Save Backspace abc Screen 1 more Cancel Save Backspace abc Screen 2 more Label Cancel Adding Names, Numbers, Labels IP Phone UI On
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    Managing Calls Editing Entries in the Directory List IP Phone UI On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a Change softkey. The following example illustrates a Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "
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    Managing Calls Scrolling Multiple Screens Per Entry IP Phone UI If there are multiple numbers for an entry indicates there are multiple number entries for the name. The 3 and 4 indicates you can scroll forward or backward between screens. The 3 indicates this is the last number entry for the name.
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    Managing Calls Pressing the Save softkey in the above screen places the Cell label, the Cell number, and line associated with the Cell number, into the one
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    Managing Calls Deleting Entries from the Directory List You can delete entries from the the Delete softkey to delete a single or multiple numbers, names, or labels for an individual entry. IP Phone UI To delete a single entry from the Directory List: 1. Scroll to a name or number in the Directory
  • Aastra 6735i | 6735i User Guide - Page 136
    Managing Calls To delete specific numbers, names or labels for an entry: 1. Scroll to a name or number in the Directory List that has multiple numbers and/or
  • Aastra 6735i | 6735i User Guide - Page 137
    Managing Calls Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the List. 3. Press Copy. The entry is saved in the Directory List. Saving from the Redial List IP Phone UI You can save a name, number, and/or label from the Redial List to the Directory List using
  • Aastra 6735i | 6735i User Guide - Page 138
    Managing Calls 1. Press the (Redial List) key. 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores
  • Aastra 6735i | 6735i User Guide - Page 139
    Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on Save As. A File Download message displays. 3. Click OK. 4. Enter the
  • Aastra 6735i | 6735i User Guide - Page 140
    List The Callers list is a stored log of your incoming calls. The 6735i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you. When
  • Aastra 6735i | 6735i User Guide - Page 141
    Calls Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button 1. Press the Callers List key. or Press the Services key if your System Administrator has configured the Services
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    Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button 1. Press the Callers List Key. 2. Press 2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see
  • Aastra 6735i | 6735i User Guide - Page 143
    accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone's idle screen as " New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can access the Callers
  • Aastra 6735i | 6735i User Guide - Page 144
    Clear softkey. The line item is deleted from the Callers List. Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated
  • Aastra 6735i | 6735i User Guide - Page 145
    the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Directory. Managing Calls 2. In the Callers List field, click on Save As. A File Download message displays. 3. Click OK. 4. Enter the location on your
  • Aastra 6735i | 6735i User Guide - Page 146
    about call forwarding to other numbers. On the 6735i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and
  • Aastra 6735i | 6735i User Guide - Page 147
    Web UI Aastra Web UI Use the following procedure to configure DND using the Aastra Web UI. 1. Click on Basic Settings->Preferences->General. 2. In the "DND Key Mode" field, select a "do not disturb" (DND) mode to use on the phone. Valid values are: Account, Phone (default), Custom. Default is Phone
  • Aastra 6735i | 6735i User Guide - Page 148
    in the box. Disable DND by unchecking the box. Notes: • If you selected "Account" or "Custom" mode in step 2, you can enable/disable each account or all accounts as applicable. If you selected "Phone" mode, the first account allows you to change the DND status for all accounts. • Number and name of
  • Aastra 6735i | 6735i User Guide - Page 149
    , DND is disabled on the IP Phone. • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to "Phone". • Using the Aastra Web UI, if you change the DND key mode to "phone", all accounts synchronize to the current setting
  • Aastra 6735i | 6735i User Guide - Page 150
    destination. On the 6735i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom. CFWD
  • Aastra 6735i | 6735i User Guide - Page 151
    . Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still
  • Aastra 6735i | 6735i User Guide - Page 152
    Click on Basic Settings->Preferences->General. 11. In the "Call Forward Key Mode" field, select a call forward mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Account. • Account - (default) The account mode allows you to configure CFWD on a per account basis. Pressing
  • Aastra 6735i | 6735i User Guide - Page 153
    " state is disabled), and the phone is in the busy state when a call comes in, the phone can forward the call to the specified phone number (for example, voicemail). If there is no answer on the phone after the specified number of rings, the phone can forward the call to a different specified number
  • Aastra 6735i | 6735i User Guide - Page 154
    the specified number. Valid values are 1 through 20. Default is 3. When using the "Account" mode or "Custom" mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to "Phone", all accounts synchronize to Account 1. 17. Click
  • Aastra 6735i | 6735i User Guide - Page 155
    All On - Enables all CFWD states for the current account in focus. • CopytoAll Key - Copies the call forward phone number and state of the Call Forward mode (All, Busy, No Answer) in focus to every Call Forward mode of that account. For example, if you have the cursor pointing at the "All" state and
  • Aastra 6735i | 6735i User Guide - Page 156
    Default is 3. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 8. Press DONE in the CFWD State Screen to save all changes. 9. Press DONE in the CFWD Mode Screen
  • Aastra 6735i | 6735i User Guide - Page 157
    keys if required: • All Off Key- Disables all CFWD modes. • All On Key - Disables all CFWD modes. • CopytoAll Key - Copies the call forward phone number and state of the Call Forward mode (All, Busy, No Answer) in focus to every Call Forward mode. For example, if you have the cursor pointing at the
  • Aastra 6735i | 6735i User Guide - Page 158
    Default is 3. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 8. Press DONE in the CFWD State Screen to save all changes. 9. Press DONE in the CFWD Mode Screen
  • Aastra 6735i | 6735i User Guide - Page 159
    " enabled, and Screenname3 has CFWD disabled as indicated by no message displayed. 2. With the account in focus on the IP Phone UI, press the Call Forward key. The Call Forward Account screen displays which lists all the accounts on the phone. Use the UP and DOWN arrow keys to scroll through each
  • Aastra 6735i | 6735i User Guide - Page 160
    All On Key - Enables all CFWD states for the selected account. • CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy, No Answer) to every Call Forward mode of that account. For example, if you have the cursor pointing at the "All" state and it
  • Aastra 6735i | 6735i User Guide - Page 161
    20. Default is 3. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 9. Press DONE in the CFWD State screen to save all changes. 10. Press DONE in the CFWD Mode
  • Aastra 6735i | 6735i User Guide - Page 162
    /URI string. The end of the Voicemail list displays the number of new voicemail messages (if any exist). Contact your System Administrator for lines configured for Voicemail. Using Voicemail IP Phone UI 1. Press the Services key on the phone. 2. Select "Voicemail". 3. Use the 2 and 5 keys to
  • Aastra 6735i | 6735i User Guide - Page 163
    , or programmable key, display to the IP phone's LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure
  • Aastra 6735i | 6735i User Guide - Page 164
    on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone. Note: "Play Call Waiting Tone" is enabled by default. 1. Click on
  • Aastra 6735i | 6735i User Guide - Page 165
    when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone. Note: "Stuttered Dial Tone" is enabled by default. 1. Click on Basic
  • Aastra 6735i | 6735i User Guide - Page 166
    . Setting and saving the value in the Aastra Web UI applies to the phone immediately. Configuring XML Beep Support Aastra Web UI Use the following procedures to configure an XML beep on the IP phone. Note: "XML Beep Support" is enabled by default. 1. Click on Basic Settings->Preferences->General
  • Aastra 6735i | 6735i User Guide - Page 167
    ->General. The default time is 5 seconds for each message to display before scrolling to the next message. You can increase or decrease this time as required. Setting and saving the value in the Aastra Web UI applies to the phone immediately. Configuring Status Scroll Delay Aastra Web UI Use the
  • Aastra 6735i | 6735i User Guide - Page 168
    the user to see who is calling them. You can turn off this functionality so that the phone stays focused on the connected call. You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI. Configuring "Switch Focus to Ringing Line" Using the Aastra Web UI Aastra Web UI
  • Aastra 6735i | 6735i User Guide - Page 169
    Reminder During Active Calls" in the Aastra Web UI. Configuring "Call Hold Reminder During Active Calls" Aastra Web UI Use the following procedure to configure "Call Hold Reminder During Active Calls" on the IP phone. Note: "Call Hold Reminder During Active Calls" is disabled by default. 1. Click on
  • Aastra 6735i | 6735i User Guide - Page 170
    disable this feature using the "Call Hold Reminder" parameter in the Aastra Web UI. Configuring "Call Hold Reminder" Aastra Web UI Use the following procedure to configure "Call Hold Reminder" on the IP phone. Note: "Call Hold Reminder" is disabled by default. 1. Click on Basic Settings->Preferences
  • Aastra 6735i | 6735i User Guide - Page 171
    of "0" is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring "Call Waiting Tone Period" Aastra Web UI Use the
  • Aastra 6735i | 6735i User Guide - Page 172
    the Aastra Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone. Phone Feature call return speed dial conference transfer blf park voicemail redial dialing caller id factory default Preferred Line Behavior The phone switches
  • Aastra 6735i | 6735i User Guide - Page 173
    to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI. If you enable this parameter, which is the default, pressing the Goodbye key rejects
  • Aastra 6735i | 6735i User Guide - Page 174
    Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. The
  • Aastra 6735i | 6735i User Guide - Page 175
    using the Aastra Web UI. Configuring Message Waiting Indicator Line Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone. Note: "Message Waiting Indicator Line" parameter is set to ALL lines by default. 1. Click on
  • Aastra 6735i | 6735i User Guide - Page 176
    the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parameters using the Aastra Web UI. • Auto
  • Aastra 6735i | 6735i User Guide - Page 177
    Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. 1. Click on Basic Settings->Preferences->Incoming Intercom Settings. 2. The "Auto-Answer" field is enabled by default. The automatic answering feature
  • Aastra 6735i | 6735i User Guide - Page 178
    listens for on the network. This feature is configurable using the Aastra Web UI only. The 6735i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the "Paging" message to the phone's LCD. It uses the G711 uLaw CODEC for multicast RTP. The recipient can
  • Aastra 6735i | 6735i User Guide - Page 179
    enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Refer to the following example. Phone A calls the SCA number and all the phones in the SCA environment ring. Note: A user can place a call on hold while in an SCA
  • Aastra 6735i | 6735i User Guide - Page 180
    Green Green Blinking Unselected Red Solid Green Slow Flashing Green Slow Flashing Green Solid Green Slow Flashing Green Call Caller ID N/A None Called Party N/A Far-end Far-end Far-end Far-end Far-end Non-Call LED Off Solid Red Solid Red Solid Red Slow Flashing Red Solid Red Solid Red Solid Red
  • Aastra 6735i | 6735i User Guide - Page 181
    Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6735i phone the same way you would
  • Aastra 6735i | 6735i User Guide - Page 182
    attach to the right side of the phone to provide additional softkeys. The 6735i phone supports up to 3 expansion modules (either M675i or M670i) when powered via an optional power adapter. When using a PoE power source, 1 expansion module is supported. Model M670i The M670i provides 18 softkeys
  • Aastra 6735i | 6735i User Guide - Page 183
    • Sprecode • Park • Pickup • Last Call Return (LCR) • Call Forward • BLF/Xfer • Speeddial/Xfer • Speeddial/Conf • Directory • Callers List • Redial • Conference • Transfer • Icom (Intercom) • Services • Phone Lock • Paging • Empty You can configure the keys using the Aastra Web UI at the path
  • Aastra 6735i | 6735i User Guide - Page 184
    keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1 "List 1" and "List 2" Page 2 "List 3" and "List 4" Page 3 "List 5" and "List 6" 178 41-001451-05 REV01 - 04.2014
  • Aastra 6735i | 6735i User Guide - Page 185
    information about configuring softkeys, see Softkeys and Programmable Keys on page 45. For more information about installing M670i and M675i modules on your phone, see the Aastra 6735i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion
  • Aastra 6735i | 6735i User Guide - Page 186
    handset. See the section "Connecting a Handset or Headset" in the Aastra 6735i Installation Guide for information. What are services, and how do I use them? Services on the IP phone include: • XML Applications • Callers List • Directory List • Voicemail See the section, "Directory Key" on page 89
  • Aastra 6735i | 6735i User Guide - Page 187
    Service" message? The phone displays the "No Service" message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. See "User Password
  • Aastra 6735i | 6735i User Guide - Page 188
    from improper installation or Service Aastra offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions
  • Aastra 6735i | 6735i User Guide - Page 189
    Notice To the extent that the product contains user-generated data, you should be aware that damage to products resulting from improper installation or operation, alteration, accident, supply of goods or services. This express warranty sets forth the entire liability and obligations of Aastra with
  • Aastra 6735i | 6735i User Guide - Page 190
    Part 3-2 of the ACL to a supply of goods or services. After Warranty Service Aastra offers ongoing repair and support for this product. If you are information and shipping instructions contact: Aastra Telecom Australia Pty Ltd 745 Springvale Road Mulgrave VIC 3170 ABN 16 140 787 195 Phone: +61 3
  • Aastra 6735i | 6735i User Guide - Page 191
    Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires
  • Aastra 6735i | 6735i User Guide - Page 192
    Appendix A - Time Zone Codes Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo
  • Aastra 6735i | 6735i User Guide - Page 193
    Time Zone Name LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ
  • Aastra 6735i | 6735i User Guide - Page 194
    Appendix A - Time Zone Codes Time Zone Name TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Time Zone Code EET AST CST EET EST CST MST PST AKS HAS HST UYS CET CET A-4 41-001451-05
  • Aastra 6735i | 6735i User Guide - Page 195
    Index Numerics 6735i additional features of 157 features of ...1 line settings ...44 making calls ...107 requirements of 2 A Aastra Web UI Basic Settings parameters 17 Operaton parameters 16 phone status ...16 about this guide ...1 account configuration 140 ACD key ...67 Additional ...157
  • Aastra 6735i | 6735i User Guide - Page 196
    N network disconnected 5 no service ...181 O on-hold calls ...113 options setting via the phone UI 13 setting via the Web UI 15 P Paging key ...102 paging, softkeys for 102 Park key ...78 park/pickup using on the IP phone 80 password, resetting user's 40 phone lock ...41 Phone Lock key ...101
  • Aastra 6735i | 6735i User Guide - Page 197
    "No Service 181 restarting the phone 181 using services 180 VM message light not working 180 U user password ...39 V voicemail ...112, 156 W warning tone, for Intercom 170 warranty exclusions 1 Web UI, using ...15 X XML application title 70 XML application URI 70 XML beep support 160 XML
  • Aastra 6735i | 6735i User Guide - Page 198
    and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is
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Aastra Model 6735i SIP IP Phone
User Guide
Release 3.3.1 SP3
41-001451-05 REV01 – 04.2014