Aastra 6735i 6735i User Guide - Page 122

Transferring an Existing Call to Another Existing Call

Page 122 highlights

Handling Calls Transferring an Existing Call to Another Existing Call 1. Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold) 2. Press the 3 or 4 navigation keys to scroll to the party to whom you wish to transfer the active call. 3. Press Xfer key. The active call will be transferred. Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no change to start a consultative call. When a directory entry is shown, there is a Xfer softkey below the current Dial softkey to trigger a blind transfer. This Xfer softkey is only available if a transfer has been initiated. If a directory entry has multiple numbers, softkey 2 is used for the Arrange function. If a transfer has been initiated, the Arrange function will be replaced with the Xfer function. Directory 1.John 2.Kim 3.Steve 4.Jane Dial Delete Xfer Details Add New Quit 003 Steve 905-760-9999 Line 1 Dial Delete Xfer Change Add Number List Entry has multiple numbers To Transfer a Call to a Contact in the Phone Directory: 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Xfer key. You should hear a dial tone as a second line opens up. 3. Press the Directory key and select a contact. 4. To complete a blind transfer, press the Transfer key again before the receiving end answers. To complete a consultative transfer, press Dial to call the contact. Remain on the line to speak with Party 2 before pressing the Transfer key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen or press . 116 41-001451-05 REV01 - 04.2014

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Handling Calls
116
41-001451-05 REV01 – 04.2014
Transferring an Existing Call to Another Existing Call
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no
change to start a consultative call.
When a directory entry is shown, there is a
Xfer
softkey below the current Dial softkey to trigger a blind transfer. This
Xfer
softkey is only available if a transfer has been initiated.
If a directory entry has multiple numbers, softkey 2 is used for the
Arrange
function. If a transfer has been initiated, the
Arrange function will be replaced with the
Xfer
function.
To Transfer a Call to a Contact in the Phone Directory:
1.
Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold)
2.
Press the
3
or
4
navigation keys to scroll to the party to whom you wish to transfer the active call.
3.
Press
Xfer
key.
The active call will be transferred.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Xfer
key. You should hear a dial tone as a second line opens up.
3.
Press the
Directory
key and select a contact.
4.
To complete a blind transfer, press the
Transfer
key
again before the receiving end answers.
To complete a consultative transfer, press
Dial
to call the contact. Remain on the line to speak with Party
2 before pressing the
Transfer
key again to transfer Party 1 to Party 2.
To cancel the transfer, select
Cancel
on the display screen or press
.
4.Jane
3.Steve
Dial
Delete
Xfer
Details
Add New
Quit
Directory
1.John
2.Kim
Entry has multiple numbers
Line 1
Dial
Delete
Xfer
Change
Add Number
List
003 Steve
905-760-9999