Aastra 6739i 6739i User Guide

Aastra 6739i Manual

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  • Aastra 6739i | 6739i User Guide - Page 1
    Aastra Model 6739i IP Phone User Guide Release 3.2.2 Service Pack 3 Hot Fix 1 41-001317-05 REV01 - 06.2013
  • Aastra 6739i | 6739i User Guide - Page 2
    This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under unpublished works and by international treaties to the fullest extent under the applicable law furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall
  • Aastra 6739i | 6739i User Guide - Page 3
    and Dialing Screen 11 Connected Call Screen 12 Incoming Call Screen 13 Terminating Calls 15 Methods for Setting/Using Features on the Phone 16 Using the IP Phone UI 17 Navigation Keys 18 Using the Aastra Web UI 19 IP Phone Keys and Key Descriptions 23 IP Phone Keys 23 Key Descriptions 24
  • Aastra 6739i | 6739i User Guide - Page 4
    ...62 Set Time ...64 Language 70 Bluetooth 75 Softkeys...81 Status ...124 Advanced 127 Password 128 Restart 130 Lock ...131 Making Calls 133 Dialing a Number 133 Using Handsfree Speakerphone 134 Using a Headset 134 Using Intercom 135 Muting a Call 136 Receiving Calls 137 Answering
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    the Keypad During Active XML Applications 186 Key Redirection 187 XML Applications and Off-Hook Interaction 187 XML Override for a Locked Phone 188 "Hold" Feature Enhancement (for Broadsoft Servers 188 Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management
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    Calls from Your Phone 189 Display of Call Destination Information 190 Indication of Terminated Calls 191 Model M670i and M675i Expansion Modules 193 Using the Expansion Modules 194 Troubleshooting Solutions 196 Limited Warranty Warranty-1 Exclusions Warranty-1 Warranty Repair Services
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    SIP IP Phones Administrator Guide. Documentation • Aastra 6739i SIP IP Phone Installation Guide - Installation and set-up instructions, general features and functions, and basic options to customize your phone. This Installation Guide is included with the telephone. • Aastra 6739i SIP IP Phone User
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    built-in EHS/DHSG port (refer to the IP Phone 6739i Installation Guide for information on installing a DHSG headset on your phone.) • Up to 9 lines with 3 call appearance lines with multi-proxy support • Up to 55 programmable softkeys • Picture ID feature (during calls and in the Directory, Callers
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    Repeated use of the 6739i touchscreen may lead to a dirty screen. To clean the phone's screen, Aastra recommends the use of transparent conductive film cracks in the screen. To clean your 6739i touchscreen: 1. Disconnect power to your phone. 2. Get a soft cloth, such as a microfiber cloth
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    Getting Started The 6739i must be set up and be configured prior to its first use. This section describes phone behaviour and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6739i automatically begins the start up
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    from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods. Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information. If language
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    Getting Started The phone then displays the following screens followed by the Idle screen. 80% 85% Network DSP 92% 99% SIP Bluetooth Upgrade... Please Wait 100% Done L1 John Smith 401 John Smith 401 Mon Jan 1 12 : 45pm Idle Screen 6 41-001317-05 REV01 - 06.2013
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    been made to your phone's network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6739i IP Phone Installation Guide. Check with your system or network administrator for assistance. Note: If the phone displays "No Service" you can still
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    L1 John Smith 401 John Smith 401 Mon Jan 1 12 : 45pm Day, Date, Time User Name and Phone Number/ Extension Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required. If your name does not display on the screen, contact your System
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    -end destination has failed. Forward/Transfer - The call on the line has been forwarded/transferred to another destination. Hang Up - The User has placed the handset in its cradle (on-hook) or pressed the Speakerphone/Headset key to hang up the phone. Intercom - The User has pressed the Intercom
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    When you use these features on your phone, each feature icon displays at the top of the Idle screen indicating the feature is enabled. When you receive messages in your mailbox, a "Messages" icon also displays. Call Forward Icon DND Icon Messages Icon Bluetooth Icon L1 John Smith 401 Home 402
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    or extension appears on the screen. You can press the Cancel key at any time to cancel the outgoing call. Phone Off-hook Status Icon L1 John Smith 401 Home 402 >601 DND 404 Call Forward Dial 406 Cancel Bksp Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup Number Dialed Off-Hook and
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    progress 404 Park Call Forward Hold Mute Pickup 406 Transfer Conf Connected and Active Call Screen Key Hold Description Hold Button - Press this button to place the active call on hold. Mute Mute Button - Press this button to place the active call on mute. (This puts your phone on mute
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    Getting Started Incoming Call Screen When your phone receives an incoming call, a ringing status icon displays in the ID of incoming caller DND Paging 404 Call Forward 406 Answer Silence Reject Park Pickup Incoming Call keys Incoming Call Screen Key Answer Description Answer Button -
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    Line 5 Line 6 404 Call Forward Line 7 Line 8 Line 9 406 Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup Press the name in this pop-up to display the Line Keys Line Keys Multiple Incoming Calls Screen 2 Using the Line Key set, you can answer the incoming call by pressing that Line Key
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    in the cradle • Press the Goodbye key. Your Administrator can configure a feature that displays a "Call Terminated" screen on your phone when an active call is terminated at the far-end of the line. For more information, see "Indication of Terminated Calls" on page 191. 41-001317-05 REV01 - 06
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    Set Call Forward settings Set Do Not Disturb (DND) Set time/date format and timezone Set language (screen language and input language) View Caller Lists/Directory List and dial from these lists View phone status Set or reset a password for the phone Restart the phone IP Phone UI ✔ ✔ ✔ Aastra
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    is an example of using the IP Phone UI IP Phone UI 1. Press the Options Key on the phone to enter the Options List. A list of keys display. Options List Mon Jan 1 12 : 45pm Audio Display Set Time Language Bluetooth Softkeys Status Advanced Password Restart Lock 2. Press an option key
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    For more information about customizing your phone using the available options from the IP Phone UI, see the section "Options Key" on page 52. Navigation Keys When navigating the screens on your phone, the display shows navigation keys if they are applicable to the current screen. The following
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    an example of using the Aastra Web UI. In order to set features on your phone using the Aastra Web UI, you need to know your phone's IP address. Refer to "Using the IP Phone UI" on page 17 for a procedure for finding your phone's IP address. Finding your phone's IP Address. IP Phone UI 1. Press the
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    Methods for Setting/Using Features on the Phone 2. At the prompt, enter your username and password and click OK. Note: For a user, the default user name is "user" (not case sensitive) and the password field is left blank. The Status window displays for the IP phone you are accessing. 3. Click Log
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    to change user password. For more information about changing User Password, see "Password" on page 128. Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to prevent use of the phone, and reset the user password. Softkeys and
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    Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure "Do Not Disturb" (DND) and "Call Forwarding" (CFWD) by account. You can have multiple accounts on the 6739i. For more information about Account configuration, see "Account
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    Keys and Key Descriptions IP Phone Keys The following sections describe the various 6739i phone key functions, and how they help you make and manage your calls and caller information.                   6739i Handset  High Quality Speakerphone  Message Waiting
  • Aastra 6739i | 6739i User Guide - Page 30
    Key - Accesses a directory of names and phone numbers (stored in alphabetical order). For more information, see "Directory Key" on page 33. Services Services Key - Accesses enhanced features and services set up by your System Administrator. For more information, see "Services Key" on page 45
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    call. The Aastra 6739i IP Phone IP phone supports 3 line call appearance keys. For more information, see "Line Keys" on page 27 Line 1 Speaker/ Headset Mute Speakerphone/Headset Key - Activates handsfree for making and receiving calls without lifting the handset. When the audio mode option is set
  • Aastra 6739i | 6739i User Guide - Page 32
    hard keys you can use to manage calls. The following hard keys are located on the front panel of your phone: Name Line Keys Symbol Keys Text Keys Line 3 Line 2 Line 1 Callers List Key Callers Directory Key Directory Redial Key Redial Services Key Conference Key Transfer Key Messages Key
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    LED Behaviour Off Light flashes quickly Light is solid Light flashes slowly Line/Call Appearance Status Idle line or no call activity Ringing Connected Hold Using the IP Phone UI at the path Options->Softkeys or the Aastra Web UI at the path Operation->Softkeys and XML, you can also configure
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    the phone. The icon on the key indicates the line is available. The icon on the key indicates the line is not available. You can press any available key to select a line other than Line 1 if required. L1 John Smith 401 Home 402 Line 1 Line 2 Line 3 DND Line 4 Line 5 Line 6 404 Call Forward
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    Key Callers The 6739i has a Callers List Key on the front panel of the phone. Pressing the Callers List key displays information about each call that came into your phone. Callers List Key The Callers List is a stored log of up to 200 incoming calls. Your phone logs the number and/or name (if
  • Aastra 6739i | 6739i User Guide - Page 36
    your System Administrator for more information. Accessing and Viewing the Callers List Use the following procedure to access and view the Callers List. IP Phone UI 1. Press the Callers Key on the phone to enter the Callers List. 2. Use the and keys to navigate the list to view all call records
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    to the idle screen. Saving a Caller Record to the Directory Use the following procedure to save a Caller record to the Directory. IP Phone UI 1. Press the Callers Key on the phone to enter the Callers List. A list of keys display. 2. Use the and keys to navigate to the Caller record for which
  • Aastra 6739i | 6739i User Guide - Page 38
    of a Callers List in a spreadsheet application. This file displays the name, phone number, and the line that the call came in on. Downloading the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Directory
  • Aastra 6739i | 6739i User Guide - Page 39
    entries into the 6739i Directory by adding them manually, or by saving the number and name from other lists stored on your phone. You can dial numbers directly from a directory entry. Note: A "picture ID" displays when you select an entry in the Directory if your System Administrator enabled this
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    Using the Search Feature in the Directory IP Phone UI 1. Press the Search key on the main Directory screen. A keyboard displays. Directory John Doe Jane Doe Bob West Robert Hassle Mon Jan 1 12 : 45pm Aastra Support qwe r t y u i op a s d f g h j k l Bksp CAP z x c v b n m Enter Hide Canc
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    picture ID" displays when you select an entry in the Directory if your System Administrator enabled this feature on your phone. Contact your System Administrator for more information about the "picture Directory List From the Directory List in the IP Phone UI, you can perform the following: • Adding
  • Aastra 6739i | 6739i User Guide - Page 42
    as required. IP Phone UI 1. Press Directory Key 2. Press the key. . The Directory screen displays. Directory John Doe Jane Doe James Devon Marcus Murphy Walter Dolaugh Bob West Robert Hassle Daniel Foster Arash Moosam Kevin Hellisk Mon Jan 1 12 : 45pm Aastra Support Directory Name First Add
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    /or label as required from a single entry screen. IP Phone UI 1. Press Directory Key . The Directory screen displays 9055552233 Dial Lines Delete Edit Single Entry Screen Mon Jan 1 12 : 45pm Directory Name First John Last Doe Mon Jan 1 12 : 45pm Number 9055552233 9055551122 Label Office
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    Hard Keys Deleting an Entry You can delete entries from the Directory List in the following ways: • Delete a single entry and all associated numbers and labels • Delete all entries in the Directory List • Delete specific numbers and labels from an entry Directory 9055552233 Office 1 9055551122
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    Deleting a single entry or all entries IP Phone UI 1. Press Directory Key . The Directory screen or press the to return to the idle screen. Deleting a number and/or label from an entry IP Phone UI 1. Press Directory Key . The Directory screen displays. 2. Use the or Press the page 34.
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    . Directory 9055552233 Office 1 9055551122 Home 2 9055559999 Cell 3 John Doe 9055552233 Mon Jan 1 12 : 45pm Dial Lines Delete Edit Directory Name First Number 9055552233 9055551122 9055559999 Add Last Label Office Home Cell Mon Jan 1 12 : 45pm Line 1 2 9 Single Entry Screen Single
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    in a spreadsheet application. The file displays the name, phone number, and line number for each Directory entry. Note: Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details. Downloading the Directory List
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    List is a stored log of up to 100 outgoing calls. Your phone logs the number and/or name (if available) of the person you called, and the date and time of the call. The Redial List displays from the newest outgoing call to the oldest outgoing call and is grouped by date. The selected entry displays
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    to the Directory Note: Your System Administrator can set your Redial key to speed dial a specific number. Contact your System Administrator for more information. Accessing and Viewing the Redial List Use the following procedure to access and view the Redial List. IP Phone UI 1. Press Redial key
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    press the to return to the idle screen. Saving a Redial Record to the Directory Use the following procedure to save a Redial record to the Directory. IP Phone UI 1. Press Redial key . 2. Use the and keys to navigate to the Redial record for which you want to save to the Directory. 3. Press
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    on your phone. Services Mon Jan 1 12 : 45pm Call Fwd DND Spd Dial Services Key Services Screen Using the Services key, you can: • Turn Do Not Disturb (DND) ON and OFF • Set Call Forwarding (specify call forward number, call forward mode, and number of rings) • If set up by your Administrator
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    the Conference key allows you to join multiple calls into a conference. Conference Key The 6739i IP phone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method) Reference For
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    Keys The 6739i IP phone offers two methods of transferring a call: • Blind Transfer - Transfers an incoming call before you answer it. • Consultative Transfer - Transfers an incoming call after you answer it. Reference For more information about using the Transfer Key, transferring calls, and for
  • Aastra 6739i | 6739i User Guide - Page 54
    Contact your System Administrator for more information about available functions using these keys. These keypad keys can be used for any of the following on the phone: • Dial a phone number to make a call (see "Dialing a Number" on page 133.) • Enter digits or letters in the IP Phone user interface
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    page 87. Use the following procedure to create a keypad speed dial. IP Phone UI 1. Press a keypad key for 3 seconds. The following screen through 9. This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1. 3. Press the "Number
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    Keypad Speed Dial using the Aastra Web UI After creating a speed dial on the phone's keypad, you can edit the configuration using the Aastra Web UI only. Aastra Web UI 1. Click the line in the "Line" field as applicable for each speed dial. 4. Click Save Settings. 50 41-001317-05 REV01 - 06.2013
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    Using the Keypad Speed Dial Use the following procedure to dial a speed dial using a programmed key on the keypad. IP Phone UI 1. Press the keypad key programmed as a speed dial. The phone dials the number associated with that keypad key. Key "6" has programmed speed dial of 555-2323 For example, in
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    Key on the front panel of the phone, you can customize your phone with specific features such as setting the brightness of the display, setting a language, or activating the bluetooth device. You can also configure some of these features using the Aastra Web UI. Options List After pressing the
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    about the phone: Firmware information Network information Error messages Allows you to access the Advanced configuration features of the IP phone. This option is password protected and can only be accessed by an Administrator. Allows you to set or reset a password for your phone. Allows you
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    you to set the following: Brightness Level Brightness Timer Calibrate Screen Allows you to view the bluetooth module status, and add or delete a Bluetooth headset. Allows you to the view the following information and perform the following: Firmware information Network information Restart phone Reset
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    mode options you can set. Audio Mode Option Speaker Headset Speaker/Headset Headset/Speaker Description This is the default setting. Calls can be made or received using the handset or handsfree speakerphone. In handset audio mode, pressing the key on the phone switches to handsfree speakerphone
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    information on installing a wired headset, see your 6739i IP Phone Installation Guide. A DHSG headset connects a coupler to the back of the phone which permits the DHSG headset to perform wirelessly. You MUST use an Aastra-compatible DHSG headset. Refer to the DHSG installation instructions included
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    • Low • Medium (default) • High 4. Press the value you want to set for the headset microphone volume. 5. Press the to return to the previous menu or press the to return to the idle screen. Ring Tone There are several distinct ring tones a user can select to set on the IP phones. You can enable
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    Method IP Phone UI Aastra Web UI Lines 1 to 9 Setting Ring Tone IP Phone UI Valid Values Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global: Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line Setting: Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Default Value Global Setting: Tone
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    Valid values are Global (default), Tone 1, Tone 2, Tone 3, Tone 4, Tone 5, and Silent. Note: See the Ring Tones Table on page 58 for valid values. 5. Click Save Settings. Tone Set You can configure ring tone sets on a global-basis only on the IP phone. Ring tone sets consist of tones customized for
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    • UK • US (Default - also used in Canada) 4. Press the value you want to set for the Tone Set. 5. Press the to return to the previous menu or press the to return to the idle screen. Aastra Web UI Note: When you set the Tone Set using the Aastra Web UI, all lines on the phone use the same
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    Options Key 2. In the "Ring Tones" section, select a country from the Tone Set field. Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US. Default is US. 3. Click Save Settings. 41-001317-05 REV01 - 06.2013 61
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    this option to set your preference of brightness. Setting Brightness IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. 3. Press the key. The following options display. • Level 1 • Level 2 • Level 3 (default) • Level 4 • Level 5 4. Press
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    Options Key Setting Brightness Timer IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the
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    Options Key Set Time The Set Time option allows you to set the following on your phone: • Time Format • Daylight Savings • Date Format • Time Zone • Time Servers Set Time Time Format Daylight Savings 12 Hour Automatic Date Format Time Zone WWW MMM DD CA-Eastern Time Server 1 128.100.102.201
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    Options Key Time Format The 6739i gets its clock time from the local Timer Server set up in your network by your System Administrator. You can set the time format using the IP Phone UI or the Aastra Web UI. Setting Time Format IP Phone UI 1. Press on the phone to enter the Options List. 2. Press
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    the idle screen. Date Format The 6739i gets its calendar dates from the local Timer Server set up in your network by your System Administrator. You can set the date format using the IP Phone UI or the Aastra Web UI. Setting Date Format IP Phone UI 1. Press on the phone to enter the Options List
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    in the date format you set. Time Zone The 6739i allows you to set your geographic location time zone on the phone. The time zone should be set to the country where you are using the phone. "Appendix A - Time Zone Codes" lists all of the time zones that the phone supports. 41-001317-05 REV01 - 06
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    phone to enter the Options List. 2. Press the key. 3. Press the key. A text box displays as well as a keyboard pop-up. 4. Use the keyboard to enter the IP address or the qualified domain name of the Time Server in your local network. Contact your System Administrator
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    and Date Setting. Options Key 2. In the "NTP Time Servers" field, enable NTP time serving by checking the checkbox or disable by unchecking the box (default is enabled). 3. In the "Time Server 1", "Time Server 2", and "Time Server 3" fields, enter IP addresses or qualified domain names for the
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    multi-national languages on the 6739i IP Phone. UTF-8 is also compatible with XML encoding on the IP Phones. The phone supports this character set in the IP Phone UI as well as the Aastra Web UI. The following table illustrates the Latin 2 character set used on the 6739i IP Phone. 70 41-001317-05
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    the IP Phone UI work independently from the Webpage language settings in the Aastra Web UI. When you set the language to use in the IP Phone UI or the Aastra Web UI, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language. The IP phones support
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    to the Aastra Web UI. Note: All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone by your System Administrator. English is the default language and cannot be changed or removed. 3. Click Save Settings. Note: The
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    enter text and/or characters into the IP Phone UI or the Aastra Web UI in a specific language if required. To do this, you must set the input language setting. The 6739i supports the following input languages on the IP Phone UI and the Aastra Web UI: • English • German • French • Spanish • Italian
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    to the IP phone. 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI. Valid values are: • English (default) • Français
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    Options Key Bluetooth The 6739i supports the use of a Bluetooth headset as an alternate headset device. You can turn the Bluetooth capability ON and OFF on your phone as required. You can also add or delete a Bluetooth headset as applicable. Note: When using a Bluetooth device with your phone, make
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    to Adding a Bluetooth device IP Phone UI to indicate the Bluetooth feature is OFF. 1. Press on the phone to enter the Options List. 2. Press the key. The Bluetooth screen displays. Bluetooth Settings Bluetooth Status Bluetooth Devices Add new device. . . Device Name Mon Jan 1 12
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    key to search for the Bluetooth headset connected to the phone. The phone proceeds to search for a local bluetooth headset. Bluetooth Cancel Searching. . . Mon Jan 1 12 : 45pm 60% When the search is complete, and the phone has found a Bluetooth device(s), the type of device(s) display
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    The default PIN is 0000. Note: If your phone does not accept the "0000" PIN code for the Bluetooth device you are adding, consult your Bluetooth headset owners manual for the applicable PIN to enter in this text box. The phone proceeds to pair the Bluetooth device with the phone. Bluetooth Please
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    Device 1. Press on the phone to enter the Options List. 2. Press the key. The following screen displays. Bluetooth Settings Bluetooth Status Bluetooth Devices GN6110Hs Add new device. . . Mon Jan 1 12 : 45pm Device Name GN6110Hs Connected: GN6110Hs 41-001317-05 REV01 - 06.2013
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    sure? Yes No 4. Press to unpair the Bluetooth device from the phone. or Press to cancel the unpairing of the Bluetooth device. When you unpair the Bluetooth device from the phone, the following screen displays. Bluetooth Search 1 device(s) found. GN6110Hs Mon Jan 1 12 : 45pm Press on
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    is configured to accept an XML application for accessing customized XML services. You can also specify an XML key URL for this option. Indicates the key is set to generate a flash event when it is pressed on the 6739i. The IP phone generates flash events only when a call is connected and there is an
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    calls when pressed. Your System Administrator must set configuration parameters before you can use the Pickup feature. Indicates the key is configured for "last call return" when pressed. Indicates the key is configured as a Call Forward key. When pressed, the IP Phone UI displays the Call Forward
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    or the call is on hold). The phone is ringing. The user is dialing a number, or the far-end is ringing. The current line is busy because the line is in use or the line is set as "Do Not Disturb". The following table identifies the applicable default states for each softkey type on the IP phone Key
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    outgoing, busy Note: Softkey states can only be enabled/disabled using the Aastra Web UI. The states for each softkey display enabled by default. To disable a state, you uncheck the box. Key Display Behaviour On the 6739i IP Phone, you can configure 55 softkeys with specific functions. If you have
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    : 45pm 503 Office BLF Park Pickup Depending on the phone configuration, the maximum number of total line/call appearances allowed on the 6739i is 9 (3 line/call appearance hard keys plus 6 softkeys). If all line/call appearances have been set up between two different numbers, a total of 8 lines can
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    IP Phone UI or the Aastra Web UI to create Line softkeys on your phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default to the softkey. Note: A total of 9 Line Keys can exist on the 6739i (3 hard keys (Line 1, 2, and 3) and 6 softkeys 6. In the
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    on an active call by placing the active call on hold first, and then pressing the speed dial key. You can create speed dial keys using any of the following methods: • IP Phone UI at the path: - Options->Softkeys - Services->Speed Dial - Press-and-hold a softkey/expansion module key • Aastra Web UI
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    ->Softkeys on the IP Phone IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default, all of the key on the phone initiates a speed dial feature. Notes: 1.The softkey or expansion module key must have no preassigned function (key must be set to None) in
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    procedure to configure a speed dial key on a softkey or expansion module key. IP Phone UI 1. Press an unprogrammed softkey or expansion module key. The following screen displays. Speed Dial Edit: Type Spddial Line 1 Name Number Save Cancel Mon Jan 1 12 : 45pm Note: You can press the
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    hear no ring and then the call is dropped. If call forward is configured on the phone, the call can be forwarded to voicemail. For more information about setting the DND modes on your phone, see "DND Account-Based Configuration" on page 150. You can use the IP Phone UI or the Aastra Web UI to create
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    to return to the idle screen. The softkey applies to your phone immediately and displays on your idle screen. If DND is enabled Smith 401 404 Call Forward 406 Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup DND status icon Aastra Web UI 1. Settings. 41-001317-05 REV01 - 06.2013 91
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    to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook. Note: You can also use a BLF configured key to dial out. Contact your System Administrator for more information. You can use the IP Phone UI or the Aastra Web UI to create a BLF
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    user is on an active call, a small telephone icon is shown with the handset off-hook. Note: You can use a BLF/List configured key to dial out. Example A receptionist has a 6739i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. On the 6739i
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    a BLF List URI in the Aastra Web UI at the path Operation->Softkeys and XML->Services, or in the IP Phone UI at the path Options->Softkeys. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, sip:[email protected]
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    /unavailable: Shows the current status of the IP phone. Specifies if the IP phone user is available/unavailable to receive a call from the queue. Note: Your System Administrator must provide you with your User ID and Password to access the applicable phone queue. After creating an ACD key, you
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    module key on your IP Phone as described in the previous procedure. Your Administrator sets up the queue that you access when you press the ACD Key. Contact your System Administrator for more information. When you press the ACD Key, the phone prompts you to enter a User ID and Password to login into
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    IP phone. Phone Model 6739i Status: Logged In and Available Solid Red LED icon Status: Unavailable Blinking Red LED Blinking icon Logged Out No LED icon Using the ACD Softkey Use the following procedure to log into a phone queue from your IP phone. IP Phone UI 1. Check with your Administrator
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    : Backspace Mon Jan 1 12 : 45pm Login Cancel 4. Using the keypad, enter your User ID (phone number provided by your System Administrator). 5. Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key. Note Use the Backspace key to move back a space
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    Mon Jan 1 12 : 45pm Options Key Unavailable key ACD:Support Unavailable Logout Cancel If your IP phone status is set to "Available" then the server begins to distribute phone calls from this queue to your IP phone. You must manually change the state to "Available" in order to start receiving
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    Call Pickup on the 6739i IP Phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default to the idle screen. Aastra Web UI 1. Click on Call Pickup configuration. Valid values are 1 through 9. 12. Click Save Settings. 100 41-001317-05 REV01 - 06.
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    the following procedure to configure Group Call Pickup on the 6739i IP Phone. IP Phone UI Note: A ring group must be configured on the server in order for a GCP softkey to function. 1. Press on the phone to enter the Options List. 2. Press the key. By default, all of the softkeys that
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    Options Key Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. IP Phone UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want
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    info, stock quotes, or custom call scripts. Note: The XML services must be set up by your System Administrator before you can use these services. Contact your System Administrator for more information. On the 6739i IP phone, you can access the XML applications from the IP Phone UI in two ways: • By
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    key on your phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default, all of the In the "Value" field, specify the XML application URI to apply to this softkey. Note: Contact your System Administrator for the appropriate value(s) to enter in the
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    to use. IP Phone UI From an XML Softkey: 1. Press the XML key on the 6739i phone. A "Custom Features" screen displays or the title you specified. 2. Press the service you want to access. Message services display to the screen after pressing the softkey. For user input services, follow the prompts
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    the service. For user input services, follow the prompts as appropriate. 4. To exit from the "Services" menu, press the Services key again. Flash Softkey You can set a softkey to generate a flash event when it is pressed on the 6739i. You do this by setting the softkey to "flash". The IP phone
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    . Contact your System Administrator for information about available services. Configuring a Sprecode Softkey Use the following procedure to configure a Flash key on the 6739i IP Phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default, all of the
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    6739i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the applicable value to pickup the call. Administrators can configure the park and pickup keys for any line using the configuration files or the Aastra Web UI. Users
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    , enter a label for the Pickup key. 12. Click Save Settings. Using the Park Call/Pickup Parked Call Softkeys Use the following procedure on the IP phones to park a call and pick up a parked call. IP Phone UI Park a Call 1. While on a live call, press the "Park" softkey. 2. Perform the following for
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    Servers only) Using the IP Phone UI or the Aastra Web UI, you can configure a "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you
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    the Call Forward key on the phone accesses the Call Forward Menus. The menus that display are dependant on the Call Forward mode (Account (default), Phone, or Custom) configured for the phone. For more information about setting the call forwarding mode on your phone, see "Call Forward Account
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    call to an extension fails, a message "Transfer Failed" displays on the phone, and you can reconnect the call (get the call back) by pressing the line key again. • BLF/Xfer and Call Forward phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default
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    Settings. user to transfer calls forwards the call to the predefined extension. Configuring a Speeddial/Xfer Softkey Use the following procedures to configure a Speeddial/Xfer softkey on your phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default
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    are 1 through 9. 13. Click Save Settings. Speeddial/Conf Softkey The 6739i allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speeddial/Conf softkey) while remaining in the current call. This key allows a user on a call to conference another party at
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    your phone. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default, all the previous menu or press the to return to the idle screen. Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Settings. 41-001317-05 REV01 - 06.2013 115
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    with a remote extension for outgoing calls, and answer an incoming intercom call. Configured Intercom Softkey Intercom None None None None None TUE JUL 07 10:32 AM None None None None None None You can configure an Intercom softkey using the IP Phone UI or the Aastra Web UI. Reference For more
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    apply to this key. 9. Click Save Settings. Phone Lock Softkey You can configure a softkey on the IP Phone (or expansion module) as a lock/unlock softkey. You assign the function of the key as "Phone Lock" using the IP Phone UI at the path Options->Softkeys or the Aastra Web UI at the path Operation
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    RTP session. This is called Group Paging on the IP phones. You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams. You can specify up to 5 listening multicast addresses in the Aastra Web UI at the path, Basic Settings->Preferences->Group Paging RTP
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    Options Key Configuring a Paging Key IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. By default, all of the softkeys that display are configured as "None". 3. Press a key. A softkey configuration screen displays. 4. In the "Type" field, press
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    Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1. Recipient of a Paging call can set a global "Do Not Disturb" (DND) to ignore any incoming pages. 2. For
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    DND on the phone, the incoming multicast RTP session is dropped. None Softkey All softkeys, by default, are set to "None" on the IP Phone. The "None return to the previous menu or press the to return to the idle screen. Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->
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    set to "empty" and indicate there are no softkeys configured on the phone. The "empty" function forces a blank entry on the softkey and disables configured softkeys. Configuring an Empty Softkey Use the following procedures to configure an Empty softkey on your phone. IP Phone screen. Aastra Web UI
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    delete a softkey on your phone. IP Phone UI 1. Press on the phone to enter the Options the to return to the idle screen. Aastra Web UI 1. Click on Operation->Softkeys and phone. 3. In the "Type" field, select None or Empty. 4. Click Save Settings. The softkey function is disabled on the phone
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    Area Network (LAN) port • PC Port (if PC link exists) Error Messages • Error messages from last reboot or startup Viewing the Status of Your Phone (IP Phone UI) IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. To view firmware information: 3. Press the
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    find the IP address of your phone, see "Finding your phone's IP Address." on page 19. 2. In the Username/Password window, enter your username and password and click OK. Note: For a user, the default user name is "user" and the password field is left blank. The Status window displays for the IP phone
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    Key SIP Account Status The IP Phones show the SIP registration status on the IP Phone's Status screen in the Aastra Web UI. The following Number where Account Number is "1" SIP Account is "[email protected]" on port "5060" Status is "Registered" Backup registrar is used ("Yes") Displays on accounts
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    • Reset your phone: - Factory Clean (set your phone to factory defaults) - Settings Only (reset only your local configuration settings to default settings) Options List Mon Jan 1 12 : 45pm Audio Display Set Time Language Bluetooth Advanced Option Softkeys Status Advanced Password
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    Display Set Time Language Bluetooth Status Advanced Password Restart Password Option Lock Options Screen Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web
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    Options Key Setting or Resetting a Password IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the key. The following screen displays. Password Current Password : New Password : Re-enter Password : Mon Jan 1 12 : 45pm Save Cancel 1234567890 Bksp : "@ . _ ,
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    , press the key. 5. If you do not wish to restart your phone, press the key. Note: Your phone is temporarily out of service during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Restart. 3. Click OK at the confirmation prompt. 130 41-001317-05
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    or configured. Once the phone is locked, you must enter your password to unlock the phone. • You can lock/unlock a phone using any of the following methods: • Using the IP Phone UI at the path Options->Lock. • Using the Aastra Web UI at the path Operation->Phone Lock. • Configuring a "Lock" softkey
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    /Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI 1. Click on Operation->Phone Lock.. Lock the Phone 2. In the "Lock the Phone?" field, click Lock. The phone locks dynamically
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    This section describes ways to make calls on your 6739i phone, using your handset, speakerphone or headset. Dialing a Number IP Phone UI 1. Take the phone off-hook by: - lifting the handset - pressing Key, or - pressing a line/call appearance Key 2. At the dial tone, press the numbers on
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    . Customers should read and observe all safety recommendations contained in headset operating guides when using any headset. IP Phone UI To make and receive calls using a headset: 1. Ensure that you have selected a headset audio mode by accessing the Options list (under option Options>Audio
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    -hook, by pressing the Key, or by pressing the line/call appearance key for the active call. When you hang up, the remote phone also hangs up. You can set specific incoming Intercom call features on the 6739i IP phone using the Aastra Web UI. The following table describes these features. Incoming
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    the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. IP Phone UI To mute a call: • You can use the Mute key to
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    Call Forward Answer Reject 406 Silence Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup Caller ID of incoming caller Incoming Call Keys Incoming Call Screen For information on multiple incoming calls, see "Multiple Incoming Calls Screens" on page 14. Answering an Incoming Call IP Phone
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    busy, any additional incoming calls go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4) L1 John Smith 401 Home 402 Carol Dun 6006 DND 404 Call Forward Answer Reject 406 Silence
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    and the picture ID (if this feature is enabled on your phone). An incremental timer clocks the amount of time that the caller has been on hold. To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The line/call appearance
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    for the set digit timeout. In the default pre-dial mode, users are able to edit the destination number prior to dialing, whereas in live dial mode they are not able to, however the "Dial" and "Cancel" softkeys are provided while the user inputs the number. IP Phone UI During an incoming call, the
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    to transfer Party 1 to Party 2. Transferring Calls in Live Dial Mode Use the following procedure to transfer a call to another extension in live dial mode. : Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan or wait for the set digit
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    is on hold. L2 is transferred to L1. Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the Directory screen where a new transfer key can be pressed
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    you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The following is the Call Transferred screen on the 6739i. 6739i Call Transferred Screen L1 John Smith 401 Home 402 DND 404 Call Forward 00:06 Carol Dun
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    call, you can also use the Conf softkey that displays on the screen. hard key, or if you The 6739i IP phone offers two methods of conferencing: • Local conferencing in pre-dial and live dial mode (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator
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    Handling Calls In the default pre-dial mode, users are able to edit the destination number prior to dialing, whereas in live dial mode they are not able to, however the "Dial" and "Cancel" softkeys are provided while the user inputs the number. IP Phone UI Using Local Conferencing in Pre-Dial Mode
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    Centralized Conferencing, then the 6739i uses Local Conferencing by default. Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines. Although, for the global setting to work, you must configure the lines with the applicable phone number. Reference For
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    Calls Setting Up a Conference with Multiple Parties (for Sylantro and Broadsoft Servers) Use the following procedure to create a conference call using centralized conferencing. Note: You can have an unlimited number of parties in a conference (dependent on the limitations of the server. IP Phone
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    Calls Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6739i is limited to 9 conferences (a single conference each on lines 1 through 9). IP Phone UI 1. Start Conference 1 using the procedures in the previous section, "Setting your System Administrator for more information
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    Handling Calls Ending a Conference and Transferring Remaining Parties The 6739i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing the Leave key. Note: The Caller ID of the dropped Host still displays on the remaining parties' phones. IP Phone
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    page 156 for more information about call forwarding to other numbers. The following table provides the locations for enabling/disabling DND and for setting DND modes. Method Using IP Phone UI Using Aastra Web UI Enable/Disable DND Setting DND Modes Services->DND N/A or Toggling a DND softkey
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    DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key toggles all accounts on the phone to ON or OFF. • Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND per account
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    focus on the phone to ON or OFF. • phone: (default) Sets DND ON for all accounts on the phone. DND key toggles all accounts on the phone to ON or OFF. • custom: Sets the phone to display custom screens after pressing the DND key, that list the account(s) on the phone. The user can select a specific
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    is no DND key configured or if it is removed, DND is disabled on the IP Phone. • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to "Phone". • Using the Aastra Web UI, if you change the DND key mode to
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    Managing Calls DND in Account Mode Account mode configures DND for the current account in focus. IP Phone UI 1. Press the Key. 2. Press the can also enable/disable DND for a specific account by pressing the applicable Line key for the account, and then pressing the DND softkey to toggle
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    DND in Phone Mode (Default) Phone Mode configures DND for all accounts on the phone (global setting). IP Phone UI 1. Press the Key. 2. Press the key. The following screen displays. DND>Global Mon Jan 1 12 : 45pm DND On Off Managing Calls DND in Phone Mode 3. Press to
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    : • Set the Call Forward Mode you want your phone to use. (at the Aastra Web UI path Basic Settings->Preferences->General->Call Forward Key Mode) • Set the Call Forward parameters (at the Aastra Web UI path Basic Settings->Account Configuration OR at the IP Phone UI path Services->Call Forward) You
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    for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring CFWD Mode Using the Aastra Web UI Use the following procedure to configure the CFWD mode using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 41-001317
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    can still access the Call Forward menu from the IP Phone UI at the path, Services->Call Forward. Aastra Web UI 1. Click on Basic Settings->Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Administrator. 158 41-001317-05
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    is removed, you can still enable CFWD via the IP Phone UI at the path Services->Call Forward. • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to "Phone". • Using the Aastra Web UI, if you change the CFWD key mode
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    CFWD in Account Mode (Default) Account Mode configures CFWD for the current account in focus. IP Phone UI 1. Press the Key, then press the key. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Account Mon Jan 1 12 : 45pm John
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    CFWD NoAns. CFWD in Phone Mode Phone Mode configures CFWD for all accounts on the phone (global setting). IP Phone UI 1. Press the Key, then press the key. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Global ALL On Off
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    configures CFWD for a specific account(s) or all accounts on the phone. IP Phone UI 1. Press the Key, then press the key. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Account Mon Jan 1 12 : 45pm John Edit Sue Edit CFWD
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    the "No. Rings" field, select the number of rings you want your phone to perform before call forwarding a call. 10. Press the to return to the previous menu. 11. To configure has DND enabled, the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. 41-001317-05 REV01 - 06.2013
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    Managing Calls Missed Calls Indicator The 6739i phone has a "Missed Call" button that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. If the Missed Call button is configured, the number of missed calls appear in the Missed Call button. The
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    in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the voicemail access phone number. Note: You can also access your Voicemail via the "Services" Key on your phone if this has been setup by your System Administrator. 41-001317-05 REV01 - 06.2013 165
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    can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6739i phone the same way you would on a regular telephone. Call Waiting The call waiting feature notifies the user on an
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    Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone: Note: "Display DTMF Digits" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Display DTMF Digits" field by checking
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    is on an active call and a new call comes into the phone. Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone. Note: "Play Call Waiting Tone" is enabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. The "Play
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    following procedures to configure stuttered dial tone on the IP phone. Note: "Stuttered Dial Tone" is enabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. The "Stuttered Dial Tone" field is enabled by default. To disable this field, uncheck the box. 3. Click Save
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    UI overrides the Administrator's setting. Setting and saving the value in the Aastra Web UI applies to the phone immediately. Configuring XML Beep Support Use the following procedure to configure XML beep support on the IP phone. Note: "XML Beep Support" is enabled by default. Aastra Web UI 1. Click
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    Scroll Delay Aastra Web UI Use the following procedures to specify a status scroll delay on the IP phone. 1. Click on Basic Settings->Preferences->General. 2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds. Default is 5. 3. Click Save Settings. 41
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    Active Calls" in the Aastra Web UI. Configuring "Call Hold Reminder During Active Calls" Use the following procedure to configure "Call Hold Reminder During Active Calls" on the IP phone. Note: "Call Hold Reminder During Active Calls" is disabled by default. Aastra Web UI 1. Click on Basic Settings
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    Reminder" Use the following procedure to configure "Call Hold Reminder" on the IP phone. Note: "Call Hold Reminder" is disabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. The "Call Hold Reminder" field is disabled by default. To enabled this field, check the box
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    to configure "Call Waiting Tone Period". Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. In the "Call Waiting Tone Period" field, enter a time period, in seconds, that the call waiting tone will be audible on an active call when another call comes in. Default is 0 seconds
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    the Aastra Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone. Phone Feature call return speed dial conference transfer blf park voicemail redial dialing caller id factory default Preferred Line Behavior The phone switches
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    and Preferred Line Timeout feature using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. In the "Preferred Line" field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone. Default is 1. Valid values are: • None (disables
  • Aastra 6739i | 6739i User Guide - Page 183
    lines on the IP phone. Note: "Message Waiting Indicator Line" parameter is set to ALL lines by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. The "Message Waiting Indicator Line" field is set to ALL lines by default. If required, change the setting to a specific line
  • Aastra 6739i | 6739i User Guide - Page 184
    on the IP phone, the phone plays a tone (if "Play Warning Tone" is enabled) to alert the user before answering the intercom call. If auto-answer is disabled, the phone treats the incoming intercom call as a normal call. Microphone Mute Play Warning Tone Allow Barge In Your Administrator can set
  • Aastra 6739i | 6739i User Guide - Page 185
    is enabled by default. If "Allow Barge In" is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click Save Settings. Using Redial Key for "Last Number Redial" The IP phone has an enhanced redial user interface that
  • Aastra 6739i | 6739i User Guide - Page 186
    the receiving end for Paging applications using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->Group Paging RTP Settings. 2. In the "Paging Listen Addresses" text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP
  • Aastra 6739i | 6739i User Guide - Page 187
    SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Refer to the following example. Phone A calls the SCA number and all the phones in the SCA environment ring. Phone A Phone 1 SCA phone 1 answers. When 2 and 3 pickup
  • Aastra 6739i | 6739i User Guide - Page 188
    Held Hold private Bridge-active Bridge-held Softkey Line Keys State Idle Seized Progressing (outgoing call) Alerting (incoming call) Active Held Hold private Bridge-active Bridge-held Line Key Phone Behaviour State Idle Seized Progressing Alerting Active Held Hold private Bridge-active Bridge-held
  • Aastra 6739i | 6739i User Guide - Page 189
    IP phones allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator. For this feature to work
  • Aastra 6739i | 6739i User Guide - Page 190
    List Key and Services Key The 6739i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses
  • Aastra 6739i | 6739i User Guide - Page 191
    Answer and Ignore Softkeys for XML Applications If you are accessing XML applications on your phone and a call comes in, your System Administrator can create "Answer" and "Ignore" keys that you can use to either answer the incoming call, or ignore it. L1 John Smith 401 Mon Jan 1 12 : 45pm
  • Aastra 6739i | 6739i User Guide - Page 192
    During Active XML Applications If enabled by your Administrator, the 6739i IP Phone can allow you to continue using your keypad keys during active XML applications on your phone. This feature is applicable only when your phone is in the connected state. By default, the phone suppresses dialpad
  • Aastra 6739i | 6739i User Guide - Page 193
    to unlock the phone before continuing. • On the 6739i, the redirection feature works after selecting the Services Menu. To display the original Options Menu, press and hold the Options key. Note: Contact your System Administrator for more information about this feature. XML Applications and Off-Hook
  • Aastra 6739i | 6739i User Guide - Page 194
    be up to 40 characters and Password can be up to 20 characters. A System Administrator can optionally configure a Domain Name to be used as the Username (e.g. [email protected]). A user can navigate the screen using the navigation keys (arrow keys) on the phone. The screen provides a SUBMIT key
  • Aastra 6739i | 6739i User Guide - Page 195
    Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name
  • Aastra 6739i | 6739i User Guide - Page 196
    By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6739i IP Phone
  • Aastra 6739i | 6739i User Guide - Page 197
    . Contact your System Administrator for more information. The following is the call terminated screen that displays on the 6739i if this feature is enabled on your phone. 6739i Call Terminated Screen L1 John Smith 401 Home 402 DND 404 Call Forward 00:06 Carol Dun 6006 Call Terminated Goodbye 406
  • Aastra 6739i | 6739i User Guide - Page 198
    Available Features Enabled by Administrators The following procedure describes how to handle the disconnected screens on your phone. IP Phone UI 1. Press the Goodbye key. The busy tone stops and the disconnected screen no longer displays. or Select any Line key. The busy tone stops
  • Aastra 6739i | 6739i User Guide - Page 199
    use the M670i or M675i Expansion Modules, the 6739i IP Phone must be powered by the optional AC adapter. Model M670i The M670i provides 18 softkeys in each column (totalling 36 keys) on the keypad. Each key provides an LED for indicating call status. The M670i provides a paper label for convenient
  • Aastra 6739i | 6739i User Guide - Page 200
    Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key Office (speeddial) 194 41-001317-05 REV01 - 06.2013
  • Aastra 6739i | 6739i User Guide - Page 201
    of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1 - "List 1" and " Administrator for more information Reference For more information about installing M670i and M675i modules on your phone, see the Aastra 6739i SIP IP Phone Installation Guide
  • Aastra 6739i | 6739i User Guide - Page 202
    handset. See the section "Connecting a Handset or Headset" in the Aastra 6739i Installation Guide for information. What are services, and how do I use them? Services on the IP phone include: • XML Applications (if enabled by your System Administrator) • Call Forward • Do Not Disturb (DND) See the
  • Aastra 6739i | 6739i User Guide - Page 203
    Solutions How do I change my user password? You can change the user password from the Aastra Web UI. For information about changing your password, see "Password" on page 128. Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted
  • Aastra 6739i | 6739i User Guide - Page 204
    . After Warranty Service Aastra offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions: • In North
  • Aastra 6739i | 6739i User Guide - Page 205
    extent that the product contains user-generated data, you should be resulting from improper installation or operation, alteration , restricting or modifying the application of all or any of supply of goods or services. This express warranty sets forth the entire liability and obligations of Aastra
  • Aastra 6739i | 6739i User Guide - Page 206
    of excluding, restricting or modifying: a) the application of all or any of the provisions supply of goods or services. After Warranty Service Aastra offers ongoing repair and support instructions contact: Aastra Telecom Australia Pty Ltd 745 Springvale Road Mulgrave VIC 3170 ABN 16 140 787 195 Phone
  • Aastra 6739i | 6739i User Guide - Page 207
    Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU
  • Aastra 6739i | 6739i User Guide - Page 208
    Appendix A - Time Zone Codes Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA- Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman A-2 Time
  • Aastra 6739i | 6739i User Guide - Page 209
    41-001317-05 REV01 - 06.2013 Time Zone Name LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius
  • Aastra 6739i | 6739i User Guide - Page 210
    Appendix A - Time Zone Codes Time Zone Name TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-
  • Aastra 6739i | 6739i User Guide - Page 211
    Index Numerics 6739i additional features of 166 features of ...1 line settings ...27 making calls ...133 requirements of 2 A Aastra Web UI Basic Settings parameters 22 Operation parameters 21 Status of Phone 21, 125 Aastra Web UI, using 19 About this template 1 account configuration 150 ACD
  • Aastra 6739i | 6739i User Guide - Page 212
    your phone 130 Ring Tone ...57 setting ring tone 58 Ring Tone table ...58 RTP paging, group 180 S Services key ...24, 45 services key, customizable 184 SIP account status 126 softkeys ACD key ...95 answer softkey for XML 185 BLF key ...92 BLF List key ...93 BLF/Xfer key ...111 Call Forward key
  • Aastra 6739i | 6739i User Guide - Page 213
    140 two existing calls 142 troubleshooting solutions 196 changing user password 197 display blank 196 finding IP address 196 handset not working 196 no dial tone ...196 no ring ...196 no speakerphone 196 phone displays "Bad Encrypted Config 197 phone displays "No Service 196 restarting the
  • Aastra 6739i | 6739i User Guide - Page 214
    damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this
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Aastra Model
6739i IP Phone
User Guide
Release 3.2.2
Service Pack 3 Hot Fix 1
41-001317-05 REV01 – 06.2013