Aastra 6739i 6739i User Guide - Page 195

Available Features Enabled by Administrators Diverting Calls from Your Phone Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID of the original call destination displays. Call Diversion Example 1. Tim calls Mark at x400. 2. Mark's phone is busy. 3. Mark's phone diverts the incoming call to another destination (Roger @ x 464). 4. Tim's phone displays name and extension of where the call is being diverted to and reason for diverting the call. The screen scrolls between Screen 1 and Screen 2. 5. Roger's phone accepts the call and displays the name and number of the phone the incoming call (Tim) and the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and Screen 2. See examples of the phones' LCD below. The diversion LCD screens scroll every 3 seconds. Tim's Phone @ x462 Tim @ 463 calls Mark's phone which is busy and diverts to Roger. diverted to Roger's Phone @ x464 Roger @ 464 receives the incoming call from Tim diverted from Mark L1 Tim 462 Home 402 DND 404 Call Forward 406 Roger 464 Answer Silence Reject Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup L1 Tim 462 Home 402 DND 404 Call Forward 406 Diverting: User-Busy Answer Silence Reject Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup L1 Mark 464 Tim 462 Mon Jan 1 12 : 45pm Answer Reject L1 Mark 464 Via Mark Mon Jan 1 12 : 45pm Answer Reject To enable this call diverting feature, contact your System Administrator. 41-001317-05 REV01 - 06.2013 189