Aastra 6739i 6739i User Guide - Page 145

Handling Calls You can handle calls on the phone by placing calls on hold, transferring calls, or joining calls in a conference. You can use the following method to perform these functions: • To place an active call on hold, you can press the Hold key or the • To transfer a call, you can press the Transfer key or the key. • To place a call in conference, you can press the Conf key or the Each of these methods is described in the following paragraphs. key. key. Placing a Call on Hold You can place an active call on hold by pressing the Hold a call on hold, only your phone can retrieve the call. IP Phone UI key, or by pressing the Hold key. When you place To place a call on hold: 1. Connect to an active call (if not already connected). 2. Press the Hold key on the phone or the Hold key on the screen. Call is on hold L1 John Smith 401 Home 402 DND 00:45 Carol Dun 6006 404 Call Forward Hold Mute 406 Transfer Conf Mon Jan 1 12 : 45pm Flash Intercom Paging Park Pickup Timer that indicates length of time that caller has been on-hold Caller on hold Call On Hold Screen The line/call appearance LED begins to flash slowly and the Message Waiting Indicator (MWI) flashes quickly. The screen displays the information about the caller on hold and the picture ID (if this feature is enabled on your phone). An incremental timer clocks the amount of time that the caller has been on hold. To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The line/call appearance LED for the call on hold remains flashing to indicate that you are still connected. Automatic Hold When juggling between calls, you do not have to press the hold key to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance key. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance key where that call is being held. Press to disconnect the call. 41-001317-05 REV01 - 06.2013 139