Brother International IntelliFax-1920CN Network Users Manual - English - Page 73

Troubleshooting, Overview, Installation problems

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8 Troubleshooting 8 Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that the machine is powered on, is on-line and ready to print. Verify that the machine and the configuration are good by printing the Network configuration page. Refer to page 3-19 of this user's guide. If the test fails, check: a If the LCD does not display "LAN Active" after being connected to the network, then the network firmware settings may be corrupted. Please refer to Step 3. b In this event, try to restore the factory default settings of the Print/Fax server by pressing both upper and lower narrows at Navigation key to show Network Default menu, then press 1. Once you have done that, switch the machine off and then on again, and try to print out the Network configuration page. (See Restoring the Network Settings to Factory Default, page 3-19) 8 - 1 TROUBLESHOOTING

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8 - 1 TROUBLESHOOTING
8
8
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Fax server, it is divided into the
following sections:
1
Installation Problems
2
Intermittent Problems
3
Protocol-Specific Troubleshooting
4
Internet FAX Troubleshooting
Installation problems
If you cannot print over the network, check the following:
1
Make sure that the machine is powered on, is on-line and ready
to print.
Verify that the machine and the configuration are good by
printing the Network configuration page. Refer to page 3-19 of
this user’s guide. If the test fails, check:
a
If the LCD does not display “LAN Active” after being
connected to the network, then the network firmware settings
may be corrupted. Please refer to Step 3.
b
In this event, try to restore the factory default settings of the
Print/Fax server by pressing both upper and lower narrows at
Navigation key to show Network Default menu, then press 1.
Once you have done that, switch the machine off and then on
again, and try to print out the Network configuration page.
(See
Restoring the Network Settings to Factory Default
, page
3-19)