Brother International IntelliFax-1920CN Network Users Manual - English - Page 76

Windows 98/Me Peer to Peer Print (LPR) Troubleshooting

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1 The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the Print/Fax server (via the configuration page. Make sure that no other nodes on the network have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 Make sure that the TCP/IP protocol of the print server is enabled. 3 If you used rarp, make sure that you started the rarp daemon on any workstation using the rarpd, rarpd-a, or equivalent command. Verify that the /etc/ethers file contains the correct Ethernet address and that the Print/Fax server name matches the name in the /etc/hosts file. 4 If you used bootp, make sure that you started the bootp daemon on any UNIX workstation and bootp is enabled (i.e., the "#" is removed from the bootp entry) in the /etc/bootptab file is correctly configured. 5 Also verify that host computer and the Print/Fax server are either on the same subnet, otherwise that the router is properly configured to pass data between the two devices. Windows® 98/Me Peer to Peer Print (LPR) Troubleshooting If you are having trouble printing on a Windows® 98/Me Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the "TCP/IP Printing" on page 4-5. 2 Try to turn the Byte Count on in the Configure port area of printer driver properties. You may find that during the installation of BLP software, the screen that prompts you for a Port name is not displayed. This may happen on some Windows® 98/Me computers. Press the ALT and TAB keys to make it appear. TROUBLESHOOTING 8 - 4

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TROUBLESHOOTING 8 - 4
1
The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the
Print/Fax server (via the configuration page. Make sure that no
other nodes on the network have this address (DUPLICATE IP
ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING
PROBLEMS).
2
Make sure that the TCP/IP protocol of the print server is
enabled.
3
If you used rarp, make sure that you started the rarp daemon on
any workstation using the rarpd, rarpd-a, or equivalent
command. Verify that the
/etc/ethers
file contains the
correct Ethernet address and that the Print/Fax server name
matches the name in the
/etc/hosts
file.
4
If you used bootp, make sure that you started the bootp daemon
on any UNIX workstation and bootp is enabled (i.e., the “#” is
removed from the bootp entry) in the
/etc/bootptab
file is
correctly configured.
5
Also verify that host computer and the Print/Fax server are
either on the same subnet, otherwise that the router is properly
configured to pass data between the two devices.
Windows
®
98/Me Peer to Peer Print (LPR)
Troubleshooting
If you are having trouble printing on a Windows
®
98/Me Peer-to-Peer
network (LPR method), check the following:
1
Make sure that the Brother LPR Port driver is correctly installed
and configured according to the “TCP/IP Printing” on page 4-5.
2
Try to turn the
Byte Coun
t on in the
Configure port
area of
printer driver properties.
You may find that during the installation of BLP software, the screen
that prompts you for a Port name is not displayed. This may happen
on some Windows
®
98/Me computers. Press the ALT and TAB keys
to make it appear.