Canon CanoScan D660U Canon Plug-in Module CS-U3.9 User's Guide - Page 60

Colors in the Preview area are strange, Entire image is whited out or blackened when the image

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Problem: No free disk space message displays when you start a scan ➤Solution: Since there is insufficient free space on your hard drive, clear nonessential files to create more space. Problem: ➤Solution: Scanning is taking a long time Resolution is set too high. Lower the resolution to the minimum required settings and rescan. Problem: ➤Solution: Can't scan using the film adapter unit The connector cable for the film adapter unit is detached. Reconnect the cable correctly. (Getting Started) Problem: Colors in the Preview area are strange ➤Solution 1: The original is faded. Try retouching the colors with an image editing program. (image editing program manual) ➤Solution 2: Color balance and brightness are incorrectly set. Reset them. ➤Solution 3: Calibration slot on the film guide is obstructed. Clear any items blocking the calibration slot. (Getting Started) Problem: ➤Solution: Entire image is whited out (or blackened) when the image type is set to black and white The threshold value is set too low (or high). Increase (decrease) the threshold value. Problem: Scanning quality is poor ➤Solution 1: Resolution is too low. Raise it and rescan. ➤Solution 2: Original is floating off the document glass (platen). Place the original correctly on the document glass. ➤Solution 3: Document glass or underside of the document cover is dirty. Clean them. 60

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60
Problem:
No free disk space message displays when you start a scan
Solution:
Since there is insufficient free space on your hard drive, clear non-
essential files to create more space.
Problem:
Scanning is taking a long time
Solution:
Resolution is set too high. Lower the resolution to the minimum
required settings and rescan.
Problem:
Can
’
t scan using the film adapter unit
Solution:
The connector cable for the film adapter unit is detached. Reconnect
the cable correctly. (Getting Started)
Problem:
Colors in the Preview area are strange
Solution 1: The original is faded. Try retouching the colors with an image editing
program. (image editing program manual)
Solution 2: Color balance and brightness are incorrectly set.
Reset them.
Solution 3: Calibration slot on the film guide is obstructed. Clear any items
blocking the calibration slot. (Getting Started)
Problem:
Entire image is whited out (or blackened) when the image
type is set to black and white
Solution:
The threshold value is set too low (or high). Increase (decrease) the
threshold value.
Problem:
Scanning quality is poor
Solution 1: Resolution is too low. Raise it and rescan.
Solution 2: Original is floating off the document glass (platen). Place the original
correctly on the document glass.
Solution 3: Document glass or underside of the document cover is dirty. Clean
them.