Canon PIXMA MP530 User's Guide - Page 147

Trouble scanning with MP Navigator, Scanned Image not Displayed Properly - scanner driver

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„ Scanned Image not Displayed Properly Cause Scanned image prints out enlarged (reduced). Action Set the printing size in the application software. Scanned image enlarged (reduced) z Change the display setting in the application software. on the computer monitor. Scanned image won't open. z Images opened in [Paint] or [Imaging] may be displayed in full size and you may not be able to reduce its display size. Open the image in an application software supplied with the scanner instead. Refer to the onscreen manual for each application software for the detailed procedures. z Change the resolution setting in the scanner driver and rescan. The higher the resolution, the larger the resulting image will be. z Some application softwares do not display clear images at small image display settings. Set the scale to 100%. The file name extension is not supported by the application software. Rescan the image using an application software, such as PageManager, and change the file name extension when saving the image. Refer to the on-screen manual for each application software for the detailed procedures. „ Trouble scanning with MP Navigator Cause The original may not be scanned correctly when [Document Size] is set to [Auto Detect]. Action Set the [Document Size] to the actual size of the original, and scan it again. If the size you need cannot be set, scan to a larger size and trim it. For more information, refer to the Scan Guide. „ Image position and size incorrect when scanning from the machine's operation panel Cause Action MP Navigator settings do not match Set the MP Navigator [Document Type] and [Document Size] to match the originals. those of the originals being scanned. For more information, refer to the Scan Guide. „ Scanned image is slanted although document is set properly Cause When the [Correct the inclination of text documents] check box is selected, scanning may not be performed properly depending on the document. Action Clear the [Correct the inclination of text documents] check box in MP Navigator, then rescan the document. For more information, refer to "[Scan Settings] Dialog Box" under "Using MP Navigator" in the Scan Guide. „ Scanned image is rotated although document is set properly Cause Action When the [Detect the orientation of text documents and rotate images] check box is selected, scanning may not be performed properly depending on the document. Clear the [Detect the orientation of text documents and rotate images] check box in MP Navigator, then rescan the document. For more information, refer to "[Scan Settings] Dialog Box" under "Using MP Navigator" in the Scan Guide. Chapter 9 Troubleshooting 145

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Chapter 9
145
Troubleshooting
Scanned Image not Displayed Properly
Trouble scanning with MP Navigator
Image position and size incorrect when scanning from the machine's
operation panel
Scanned image is slanted although document is set properly
Scanned image is rotated although document is set properly
Cause
Action
Scanned image prints out enlarged
(reduced).
Set the printing size in the application software.
Scanned image enlarged (reduced)
on the computer monitor.
Change the display setting in the application software.
Images opened in [Paint] or [Imaging] may be displayed in full size and
you may not be able to reduce its display size. Open the image in an
application software supplied with the scanner instead. Refer to the on-
screen manual for each application software for the detailed
procedures.
Change the resolution setting in the scanner driver and rescan. The
higher the resolution, the larger the resulting image will be.
Some application softwares do not display clear images at small image
display settings. Set the scale to 100%.
Scanned image won't open.
The file name extension is not supported by the application software.
Rescan the image using an application software, such as PageManager,
and change the file name extension when saving the image. Refer to the
on-screen manual for each application software for the detailed
procedures.
Cause
Action
The original may not be scanned
correctly when [Document Size] is
set to [Auto Detect].
Set the [Document Size] to the actual size of the original, and scan it
again. If the size you need cannot be set, scan to a larger size and trim it.
For more information, refer to the
Scan Guide
.
Cause
Action
MP Navigator settings do not match
the originals.
Set the MP Navigator [Document Type] and [Document Size] to match
those of the originals being scanned. For more information, refer to the
Scan Guide
.
Cause
Action
When the [Correct the inclination of
text documents] check box is
selected, scanning may not be
performed properly depending on
the document.
Clear the [Correct the inclination of text documents] check box in MP
Navigator, then rescan the document. For more information, refer to
“[Scan Settings] Dialog Box” under “Using MP Navigator” in the
Scan
Guide
.
Cause
Action
When the [Detect the orientation of
text documents and rotate images]
check box is selected, scanning may
not be performed properly
depending on the document.
Clear the [Detect the orientation of text documents and rotate images]
check box in MP Navigator, then rescan the document. For more
information, refer to “[Scan Settings] Dialog Box” under “Using MP
Navigator” in the
Scan Guide
.